Head Waitress at Beacongate Limited

Responsibilities

• Provides excellent wait service to ensure satisfaction.
• Take accurate food and drink orders using order slips or by memorization and deliver food and drinks.
• Make menu recommendations, answer questions when asked (e.g. about portions, ingredients or potential food allergies) and share additional information with restaurant patrons.
• Prepares tables by setting up linens, silverware's and glasses.
• Communicates order details to kitchen staff.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
• Provide excellent customer service to guests.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Look for ways to consolidate service and increase table turns.
• Apply positive suggestive sales approach to guide Guests.
• Must follow all cash handling policies and procedures.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Requirements

• OND in Hospitality or related discipline
• Must live on the island axis in Lagos, Must have supervisory skills
• Strong presentation, effective communication skills

Persuasion Skills:

• Adept business knowledge
• Abilities to organize
• Strong written and verbal communication.
• Attentiveness and patience for customers.
• Excellent people skills, ability to build rapport, business acumen and exemplary work ethic and integrity
• Hands-on experience with cash register and ordering information systems.
• Strong organizational and multi-tasking skill with ability to perform well in a fast-paced environment.
• Pleasant and good-natured disposition with a ‘can do’ attitude /willingness to assist around the office
• Must be smart, active and have a strong ability to handle work pressure

General skill-set:

• Professionalism:Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Teamwork:Play a key team player role and set & example to team and others contributing to the success of achieving a shared goal.
• Commitment:Manifesting a steadfast courageous and loyal commitment to the company and the team.
• Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings on time.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources;
• Judgment:Displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in decision making process, makes timely decisions and explains reasoning for decisions.
• Productivity:Completes work in a timely manner; strives to increase quantity;
• Works quickly and effectively with minimal supervisory oversight.

Salary
N45,000.00 to N50,000.00 /month.