Operations Manager at Welcome2Africa

Under the supervision of the CEO (Chief Executive Officer), Welcome2Africa International is seeking a Operations Manager with 3 years working expense with the following responsibilities:

Serve as the internal leader of the organization:

• Coordinate the annual operations plan and budget
• Lead the performance management process that measures and evaluates progress against goals for the organization
• Provide for all staff a strong day-to-day leadership presence; bridge national and regional operations and support an open-door policy among all staff
• Establish policies that promote company culture and vision
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance

Initiate and manage HR processes this includes:

o Recruitment

o Coaching

o Retaining

Program Operational Leadership:

• Provide effective and inspiring leadership by being actively involved in all programs and services, developing a broad and deep knowledge of all programs.
• Identify opportunities for Welcome2Africa to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges.

External Relationship Development:

• Manage and cultivate existing relationships with funders to secure and expand recurring revenue streams.
• Publicly represent Welcome2Africa with the media and external constituency groups including community, governmental, and private organizations and build excitement for Welcome2Africa’s brand.

Strategic Plan Implementation:

• Provide programmatic leadership and input for all strategic plan implementation processes with the Founder/CEO and staff. Coach program directors as they implement the strategic plan and transition program operations.
• Develop and implement a system for tracking and reporting on the progress of the strategic plan implementation.
• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors
• Assist CEO in fundraising ventures
• Participate in expansion activities
• Manage relationships with partners/vendors
• Financial Management and Oversight
• Working with the accountant, manage and oversee all financial and business planning activities, including:
• Direct and administer all financial plans
• Oversee business policies and accounting practices
• Review and analyze financial reports
• Support and advise the CEO in decision making
• Lead and support organizational budgeting process
• Oversee reporting and monitoring of organizational performance metrics.
• Provide overall financial oversight and monitoring.
• Ensure that relevant financial data is presented to the CEO and senior management team.