IT Associate at Rovedana

Job Description

• The IT Associate will be responsible for installing, operating and maintaining a suite of computer systems, applications and networks that underpin our ability to render a high-quality service to our customers.
• The successful IT Associate must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

Responsibilities

• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimizes performance
• Ensure security and privacy of networks and computer systems
• Organize and schedule upgrades and maintenance with minimal interruption to work processes.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• End to end project life cycle management for deploying new applications and upgrades
• Training users on applications to ensure maximum value is secured from their use
• Maintain records/logs of repairs and fixes and maintenance schedule
• Procurement and inventory management of computer and network equipment
• Communicate with management team and clients to identify their needs
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure adequate functionality

Requirements and Qualifications

• BSc/ BA in Computer Science, Engineering or a related field
• 2 years + proven experience as a software developer or software engineer
• Programming skills and knowledge of coding languages will be an added advantage
• Experience working with source control systems like VSS and TFS
• Experience with databases and object-relational mapping (ORM) frameworks
• Proficiency in SQL development mainly on Microsoft SQL database platform.
• Working knowledge of PL/SQL and development in Oracle databases.
• Complete understanding of application development life cycle
• Ability to learn new languages and technologies
• Excellent organizational and communication skills
• Excellent analytical and problem solving skills
• Great leadership and team player skills.