Siebel Admin at AFM Recruit

Location: Victoria Island, Lagos, Nigeria

• Siebel Onsite support engineer
• Confirm the Support scope, finally reach an agreement.
• Make detail plan of Support work steam
• Manage & monitor all the actions of this plan
• Generating the configuration check report after each BV/CV/Patch installation.
• Do the configuration/support as Huawei Request
• Do the configuration/support clarify as Huawei request
• Verify the configuration result and execute the test case for configuration.
• Daily service issue check & tract & fix
• Daily operation issue check & tract & fix
• Service/system healthy check
• Service KPI & SLA report
• understand the business requirement and share to off shore team to development
• According to the standard management process, to formulate a reasonable maintenance to ensure the successful completion of each maintenance activity.
• Make detail plan of maintenance work steam
• Manage & monitor all the actions of this plan
• Generating the maintenance check report after each activity done.