Pre-Sales Engineer at Manifold Computers

Role Overview
Enterprise Infrastructure Solutions Department:

• The Pre-Sales Engineer will work closely with sales Account Managers in a pre-sales technical role configuring products to meet specific customer needs, showcasing product solutions, setting up product demonstrations, and explaining features and value of technology solutions to customers. The Pre-Sales Engineer will be a key partner in the sales cycle and interact with customers both over the phone and on site. Additionally, the Pre-Sales Engineer will identify and troubleshoot issues related to client devices, wireless and wired networking, servers, storage, and data centers for customers if necessary.

Role Responsibilities

• Work closely with Account Managers to develop product solutions to meet the requirements of customers gathered in meetings both over the phone and in person.
• Confidently articulate features and value of technology solutions to customers.
• Configure products according to specifications.
• Setup product demonstrations, and perform technical presentations to customers, partners, and prospects.
• Participate regularly in industry training and seek and maintain certifications to keep up-to-date on relevant competitive solutions, products and services.

Candidate Requirements

• Minimum of 5 years of experience as a system engineer or pre-sales consultant.
• Recent expert-level pre-sales design and bill of material-creation experience; post-sales consulting, installation, configuration, troubleshooting experience; and technical certifications with one or more of the following vendors or technologies:
  • Servers – HPE, Cisco, Dell, Huawei, Lenovo
  • Virtualization – VMware, Microsoft Hyper-V, Citrix, RedHat
  • Storage – HPE, Dell EqualLogic, Dell Compellent, NetApp, iSCSI, FCoE, 1G/10G/40G
  • Networking – HPE, Cisco, Dell, Huawei, LAN, WAN, SAN, Internet, Intranet, Extranet, VPN, Cloud
  • Prior OEM work experience at HPE, Cisco, Dell/EMC, VMware, Lenovo, NetApp, and Microsoft is preferred.
• Advanced knowledge of business systems and outcomes with ability to understand impact of solution design and implementation on customer's business strategic objectives and requirements.
• Strong analytical thinking, problem solving, appropriate judgment, and decision making skill.
• Excellent verbal communication skills with ability to translate technology-related jargon to diverse groups of technical and non-technical users, including C-level staff.
• Excellent written communication skills with ability to develop technical documents.
• Self-motivation with ability to perform quality work within deadlines and budget with or without direct supervision.

Remuneration
Base plus Commission

Benefits
Vacation, Pension, HMO, Life Insurance