Deputy Humanitarian Response Programme Manager at Christian Aid

Location: Maiduguri, Borno
Reports to: Humanitarian Response Manager
Matrix manager: Regional Emergency Manager
Type of contract: Fixed Term
Contracted hours: 35
Contract length: 1 year

Role Purpose

• To work closely with the Humanitarian Response Manager to ensure coordination of Christian Aid’s response strategy to an emergency situation/appeal in Nigeria.
• To be responsible for day to day management of the emergency programme, the Rolling plan and grant management. 

Role Context

• The key function of the role is to manage te day to day operations of the emergency programmes and ensure high-quality implementation.
• The post-holder works closely with project Leads and partner organisations to ensure the emergency response is coordinated effectively in line with country strategy and humanitarian policies.
• The post holder will ensure that Christian Aid humanitarian approaches are effectively implemented and regularly provide updates to the Humanitarian Response Manager.
• The post holder will work as Head of Programmes for all Humanitarian projects by providing technical overview to the work of the project leads.

Key Outcomes

• Engagement and technical support for work across the wider humanitarian response including best practice sharing for security, accountability, preparedness, advocacy, inclusion, and any other technical areas.
• Monitor programme implementation, identifying gaps and planning appropriate timely action using a rights-based approach to programming
• Coordinate development of proposals and ensure that robust FLAs are submitted.
• Supervise Project Leads to ensure projects are managed successfully in compliance with minimum humanitarian standards and in line with financial policies and procedures.
• Staff recruited, inducted and managed to perform to a high standard and meeting their performance objectives. 
• Efficient overall systems and project management support for the Humanitarian Response.

Relationships
External:

• The post-holder will liaise with external stakeholders, peer organizations on a regular basis.
• May be required to represent the organization at external meetings.
• Close relationships with partner organizations developed and maintained.

Internal:

• The post holder will be working closely with colleagues in the Humanitarian division and Country office teams.
• The post-holder will have strong cross-organizational relationships with various work groups including advocacy & policy staff.

Decision making:

• Makes decisions regarding CA appeal funds within agreed parameters and in agreement with line/ matrix managers. Leads on recruitment and management of staff in the team. Authorization and signing of payments under the general supervision of the Country Manager, in line with policy and procedures. Proposes action CA should take in its response to the humanitarian crisis or recovery, and makes day-to-day decisions to guide the implementation and smooth running of the humanitarian programme they are managing.
• This includes making programmatic and administrative adjustments, ensuring rolling plans and budgets are written and presented for agreement, overseeing DEC, ACT and other Christian Aid reporting, and agreeing on necessary support to partners. 

Analytical skills:

• The post holder is responsible for overall leadership of humanitarian work in a particular country and is expected to work with initiative and innovation, using analytical skills and their own judgment to recommend high-level humanitarian programme and funding decisions for the organization in consultation with a wide range of country team and humanitarian colleagues and partner organizations.

Developing self and others:

• The post holder is expected to work independently with limited supervision, providing leadership and influencing strategies within the region and ensuring the upholding of humanitarian standards and principles by Christian Aid staff and partners.
• Key skills required are being able to effectively manage from a distance as well as be able to influence the decisions of colleagues at a range of seniority levels.

Person Specification
Applied skills/knowledge and expertise
 
Essential:

• Degree or equivalent in relevant technical discipline.
• Knowledge and experience of emergency relief, rehabilitation, and recovery programme issues. 
• Knowledge of global development issues, including policy and advocacy topics and familiarity with emergency problems relevant to the country or region. 
• Knowledge of the political, social and economic context of the region and the development issues and challenges it faces.
• Knowledge of capacity building tools and techniques. 
• Knowledge of Sphere and Red Cross Code of Conduct, awareness of HAP. 
• Knowledge of HIV/AIDS, gender and the livelihoods approaches in relief and recovery.
• Professional experience living and working in a disaster-affected country.
• Experience of strategic planning and management of large and complex budgets.
• Relevant experience of emergency project/programme management working with and through local partners.
• Experience on Public speaking and/or working with the media. 
• Experience in distance management of staff.  Desirable:
• Relevant post-graduate degree in development or humanitarian discipline. 
• Knowledge of the role of churches and ecumenical organizations in relief and development.
• Experience of advocacy on development and humanitarian issues.

IT competency required:

• Intermediate  

Competency Profile
LEVEL 3: You are expected to be able to:
 
Build partnerships:

• Manage teams or lead projects supportively, involving others in discussing how to take work forward, helping people feel part of the team and treating everyone equally.
• Influence others to develop a shared understanding and work cooperatively and collaboratively towards common goals where there are different personal or organizational agendas.
• Develop and maintain new relationships with individuals and organizations to further organization’s aim
• Recognize and value differences in people; be ready to challenge assumptions, beliefs or attitudes in self or others.
• Manage expectations and adhere to what’s agreed, by doing what you say you’re going to do.

Communicate effectively:

• Reflect the needs of different audiences, adapting style, media, timing, and pace to communicate effectively. 
• Show understanding of how personal and external factors affect others’ communication style and needs; and seek to manage these differences to ensure that all voices are heard.
• Clarify expectations and anticipate others’ interests and potential issues, to help them get involved in debate and dialogue.

Steward resources:

• Accept accountability internally and externally for the effective use of resources. 
• Before using or commissioning new resources, look for ways to achieve more effective outcomes by using existing resources in a new or different way. 
• Manage resources and workloads to ensure your own and others’ goals are achieved.

Deliver results:

• Create plans with key milestones and measurable outcomes: track progress and adjust to meet the objectives, ensuring others are aware of changes and reasons for them.
• Ensure individuals and teams understand and agree to work to the overall goals, specific objectives, and quality standards. 
• Make recommendations or decisions in the best interest of the organization, involving others as needed both within and beyond your work area. 
• Be willing to take action or make recommendations or decisions in difficult or ambiguous situations. 
• Commit to your decisions and be accountable for them. 
• Show willingness to adapt if your initial decision did not produce the expected result.

Realize potential:

• Demonstrate continuing commitment to your own professional and personal development.
• Use coaching and mentoring skills to support others to develop. 
• Encourage others to give their best by discussing goals and aspirations and recognizing achievement.
• Provide an appropriate level of supervision according to need; know when to provide help and when to give others space to learn. 
• Give constructive and timely feedback to others on difficult or contentious issues.
• Deal with poor performance directly and sensitively, seeking appropriate and timely advice and support if needed.  

Strive for improvement:

• Be open to radical suggestions.
• Evaluate the benefits and risks of new ideas and ways of working and identify ways to reduce risk.
• Find and implement ways to better support internal knowledge- and information-sharing.
• Coach others on dealing with resistance to change.
• Seek and evaluate a range of viewpoints, internal and external, about how could do things better.

Salary (Full time)
N11,269,730 per annum