Support Information Technologies (I/T) Executive at Ashton & Dave Travels

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Qualification and General Skills

• Minimum of B.Sc/HND in any approved university and course, with either NYSC Certificate of Completion or Exception.
• Completed vocational training in the IT area (IT Specialist / IT System Electronic Technician)
• At least 2 (3) years professional experience in IT Support
• Very good knowledge of written and spoken English
• Very good knowledge of Microsoft Active Directory, user management and workstation management in Active Directory or equivalent products.
• Very good knowledge of the installation, use and support of Microsoft operating systems (Windows 7 and Windows 10).
• Very good handling of Microsoft Office, for example Microsoft Outlook
• Very good analytical and logical thinking and the ability to explain complex problem solutions in an understandable way.
• Good / Very good knowledge of Microsoft Active Directory, experience in Group Policies in Active Directory or equivalent products.
• Good / Very good knowledge of Software deployment like Windows Deployment Services, Microsoft SCCM (System Center Configuration Manager) or Ivanti Endpoint Manager (formerly LanDesk Management Suite).
• Good knowledge of written and spoken German
• Worked in Telecommunication / Information Technology

Remuneration
Very attractive and negotiable.