Business Analyst at Tezza Business Solutions Ltd

Job Description

• We are currently seeking a qualified Business Analyst to join our Business Process Engineering team.
• The successful candidate will be expected to serves as a liaison between IT, Operations and the business line to facilitate process improvements, process development and process engineering.
• The individual will also be responsible for monitoring business processes and user needs, documenting business requirements in order to enhance as well as support new and existing bank initiatives.
• The successful candidate must possess a good understanding of process improvements and industry requirements. He or she must also be able to act as a team leader and sometimes as project manager for assigned projects.
• The successful candidate must be able identify, research and analyze process problems with new banking products, recommend changes, develop solutions with all concerned stakeholder.

Key Deliverables:

• Design, develop and manage the Bank’s business processes and procedures
• Identify quick wins and come up with innovations that will improve the Bank’s business processes
• Facilitate review sessions with stakeholder units
• Design new processes based on defined metrics taking into consideration the peculiarity of relevant team’s operations
• Document policies, procedures, standards, and processes in line with the financial industry and best practices
• Collaborate with IT for the automation of relevant processes to ensure more efficient service delivery
• Develop Business/Functional requirements for development of new applications.

Educational Requirements

• Bachelor's degree or foreign equivalent in Business Administration, Engineering, Computer Science, or closely related and 5 years of progressive, post-bachelor’s experience in the position offered or as a Business Analyst, or closely related occupation, in financial services/banking industry.

Experience must include:

• Utilizing Project Management tools to manage project requirements and to ensure application testing and execution adhere to quality standards;
• Converting business requirements to technical specifications;
• Utilizing Project Management Methodology to work on project deliverables and to ensure deliverables meet standards and processes;
• Process improvement and optimization skills and best practices to define and develop project workflows involving customer care teams/tasks and enhancing business processes, and streamlining data integration.