Digital Account Manager at Endive Digital

Job Description

• We are looking for an experienced and self-driven Digital Account Manager to join our Creative and Digital Agency! As a Digital Account Manager at our company, your main duty will be to develop and manage digital marketing strategies with our clients, and help them achieve their digital marketing goals.
• Your role will be extremely important for customers success, satisfaction and, ultimately, loyalty.

Duties and Responsibilities

• Build long-term relationships with clients
• Investigate and determine clients wants and needs
• Plan and implement digital strategies for clients
• Create Amazing Content Calendars
• Implement and Manage Social Media Accounts
• Create both short and Long form content for Brands
• Execute Email Marketing Campaigns
• Write copy for Campaigns
• Basic understanding of online marketing, analytics, social, SEO and web
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Analyze effectiveness of digital campaigns
• Set up a list of KPIs to track for each client
• Prepare and present reports on their progress
• Keep abreast with new trends in digital technology

Requirements

• 2 years of working experience as a Digital Account Manager
• Digital Marketing Training/ Certification
• In-depth knowledge of online marketing tools and technology
• Good use of personal or professional Social Media Accounts
• Excellent understanding and knowledge of social media platforms
• Sense of ownership and pride in your performance and its impact on company’s success
• Proven work experience as a Social media manager
• Hands on experience in content management
• Excellent copywriting skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• A graduate of English or any relevant discipline with a strong command of English language