Dashboard and Analytics Lead at Crowdforce

Job Purpose

• As Dashboard & Analytics Lead you will focus on data analysis, data conversion to understandable reports, the design and development of data dashboards and data visualization, with an emphasis on the clients’ needs.
• You will also ensure data is presented in a way easy to understand and you will be working closely with Product Managers to ensure you satisfy the needs or requirements of the clients.
• If you are a data enthusiast and detailed individual with a mind for accuracy, we would like to meet you.

Key Areas of Responsibility

• Supports the design of dashboard mock-ups, and experiment with multiple dashboard designs.
• Supports the setup of routines for monthly maintenance of consolidated dashboards.
• Manages, guides and supervises the activities and outputs of colleagues and interns in the area of data designs, as required.
• Reviews data and provides general advice as needed
• Other data analytics/visualization tasks as required
• Analyses and prepares report of collated data. For clients
• Set up and maintains automated data processes
• Monitors and audits data quality for and before dissemination
• Manipulates, analyses and interprets complex data sets relating to the employer's business
• Creates data dashboards, graphs and visualizations
• Ensure that service delivery meets agreed service levels.
• Create and maintain a catalogue of available reporting and data analysis services.
• Diagnose service delivery problems and initiate actions to maintain or improve levels of service.
• Facilitate open communication and discussion between stakeholders, using feedback to assess and promote understanding of need for future changes in services.
• Work with Product manager to upsell dashboard needs to clients.
• Work with clients to understand their Data needs.
• Prepare costing for data analysis and reporting.

Requirements

• A degree in Data Science, Computer Science, Statistics, Mathematics, Economics or any other relevant field is required.
• Minimum 2 years’ previous experience in similar role.
• Knowledge of standardized method on how to solve business and user’s problem. Ability to understand the needs of stakeholders/clients/customers.
• Knowledge of data analysis tools and other relational databases like MS Access.
• Knowledge of data dashboard design and development using Power BI, Tableau and Excel Power view or other dashboard development /visualization tools.
• Knowledge of other reporting tools.
• Knowledge of data modelling, data cleansing, and data enrichment techniques.
• The capacity to develop and document procedures and workflows.
• An understanding of data protection issues.
• Experience of statistical methodologies and data analysis techniques.
• The ability to produce clear graphical representations reports and data visualisations.
• The ability to facilitate presentations, publications and integration of data to and between external collaborators.