Training Coordinator Graduate Intern at Ellae Creative

Position Overview

• We have an exciting intern opportunity available that will contribute to the organizational goals by coordinating our training program between facilitators, students and the management for the Ellae Training Academy platform (training.ellaecreative.com).
• A successful candidate will ensure that all arrangements are made and confirmed prior to the training commencing and ensuring that all Ellae Training Academy standards are maintained throughout the training process.
• In addition, he/she is responsible for building solid and meaningful relationships with our students.
• They will also have a high degree of comfort and proficiency using technology, strong organizational skills, sense of urgency, be a proactive communicator and demonstrates high customer service.

Essential Functions

• Promote all training courses provided by the Ellae Training Academy
• Student liaison regarding their training needs and requirements
• Cost control- ensure that all costs incurred are quoted for and invoiced to the students timeously
• Co-ordinate training schedule for all training programs
• Co-ordinate all administration duties relevant to each training course
• Generate monthly reports (sales and cost analysis)
• Any other duties within the scope of work as assigned by the management
• Selling trainings to already existing customers and potential customers

Qualifications & Skills

• Bachelor's Degree in Business Administration/Engineering/Marketing/IT
• Negotiation and selling skills

Knowledge and Experience:

• Good experience in a customer care environment, preference 6+ months experience
• Business Administrative skills
• Experience in automating processes and implementing new structures/processes.

Personal competencies:

• Excellent communication skills, both verbal and written
• Ability to multitask different tasks
• Attention to detail

Specific Job Skills:

• Excellent administrative skills
• Organized
• Customer relations

Computer Skills:

• MS Office - Word, Excel, PowerPoint
• Google Docs, Sheets, Slides, Forms

Salary
N30,000 monthly