Office Manager at PricewaterhouseCoopers (PwC)

Reference Number: 130-PEO00990
Location: Nigeria
Department: People & Change Nigeria
Job type: Permanent

Key Responsibilities
Procurement:

• Oversees procurement activities; identifies opportunities to increase value for money, drive efficiencies, identify savings opportunities without impact on quality
• Defines procurement strategies and standards, and establishes recommendations for the procurement of services and potential suppliers
• Develops operational framework within which procurement activities are conducted
• Undertakes review of specific spend areas within a best- practice framework and identifies both the resource needs and process changes required
• Liaises with current and potential suppliers to negotiate contracts, including the management of tender processes for the award of new contracts
• Designs and implements methods to improve the collection of procurement data, its analysis and a reporting framework to monitor the deliverables within each procurement category
• Supports negotiation, contract drafting and review as required
• Oversees the management of facility contracts and identify category management areas along with renewal and negotiation.

Office and Facility Management:

• Evaluates and communicates facilities risk management, including operational, health and safety and financial, mobilisation risks to senior stakeholders.
• Oversees and takes ownership of internal service deliveries required for a functioning office, e.g. meeting rooms, workstations, cleaning, transportation etc.
• Ensures maintenance programmes and routine repairs are completed and ensure budget provisions exists to deliver the programme.
• Oversees the management of and reports for equipment inventory and asset register.
• Supervises the Business Continuity function and incident reporting process
• Manages car fleet and drivers to meet regulatory requirements and mitigate financial and personal risks to the firm and its staff.

Health and Safety:

• Supervises the Health and Safety Team and defines the strategy for the delivery of total Health and Safety cover for the firm.
• Arranges annual Portable appliance testing (PAT), testing of firefighting appliances and training of Health and Safety committee staff.
• Reviews the health and safety policy annually and make amendments as appropriate.
• Completes relevant regulatory paperwork for all health and safety areas and review all contractor paperwork.
• Drafts, monitors and applies policies to support a flexible work environment.

Insurance:

• Takes full responsibility for the provision of all general Insurances, ensuring that all are sufficient for business purposes and regulatory requirements.
• Manages claims handling as required for all insurance claims processed.
• Liaises directly with the Brokers and Insurance providers to ensure provision is accurate and in place
• Maintains an asset register for management of equipment and ensures that the adequate insurance

Budgeting:

• Annually prepares and regularly monitors the budget for all areas of responsibility, including facilities, services, supplies and office services.

General:

• Carries out any other duties as may be requested by the line manager.
• Works in such a way as to minimise the risks to the information technology environment safely, securely and confidently.
• Contributes to the tidiness and ambience of the office environment.
• Demonstrates a commitment to and (where possible) an involvement in quality initiatives.

People Management:

• Provides strong leadership and ensures clear strategic objectives are in place.
• Supports the implementation and facilitation of relevant workshops and training courses
• Promotes a strong team culture.
• Manages the day to day performance, learning and development of the team, including one to one feedback sessions and conducting performance appraisals
• Exercises overall control of the day to day activities of the various units.
• Manages the performance of the facility sub-contractors.

Requirements
Required Education:

• Minimum of a University degree in Social Science, or any other relevant discipline from a reputable institution
• Relevant professional certifications e.g. Chartered Institute of Procurement and Supply (CIPS) or Certified Facility Manager (CFM) and Project Management or its equivalent
• An MBA or Master’s degree in any business related discipline will be an added advantage.

Required Experience:

• Minimum of ten (10) years’ post-graduation experience, with at least four (4) years’ experience in a Senior Management role
• Experience in Project Management
• Highly organised, works well under pressure and enjoys coordinating and planning.