Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
Read more about this company
Job Summary: The Quality Assurance Analyst is to ensure the standardization and quality of contact center engagements to meet the agreed internal standard and international best practice.
Job Responsibilities and Duties
Prepare and submit bi-weekly and monthly call quality assessment reports for all agents.
Job Requirement:
Build your CV for free. Download in different templates.
Join our happy subscribers