Technical Sales Representative at Iyanu

Job Description

• As a technical sales engineer, you'll use your technical knowledge along with sales skills to provide advice and support on a range of products, for which a certain level of expertise is needed.
• You'll assist colleagues with bids and tenders for new clients from a technical perspective.
• Clients are usually technical staff from non-retail organisations, such as factories, public utility providers, local authorities and hospitals.
• The emphasis of the work varies depending on the level of technical knowledge needed to sell a particular product or service.
• Technical sales engineers are a key point of contact for clients and provide both pre and after-sales advice. You'll liaise regularly with other members of the sales team and colleagues from a range of departments, such as:
  • Design
  • Development
  • Production
  • Purchasing
  • Quality
  • Research
  • Senior company managers.

Responsibilities
As a Technical Sales Engineer, you'll need to:

• Search for new clients who might benefit from company products or services and maximise client potential in designated regions
• Develop long-term relationships with clients, through managing and interpreting their requirements
• Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Calculate client quotations and administer client accounts
• Provide pre-sales technical assistance and product education
• Work on after-sales support services and provide technical back up as required
• Arrange and carry out product training
• Analyse costs and sales
• Prepare reports for head office and keep customer records
• Meet regular sales targets and coordinate sales projects
• Support marketing activities by attending trade shows, conferences and other marketing events
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and other technical experts
• Help in the design of custom-made products
• Provide training and produce support material for other members of the sales team.