Contract Manager at Wartsila Marine

Location: Ewekoro, Calabar - Cross River
Function:  Contract Delivery
Job Category:  Engineering

Job Summary

• Wartsila in Nigeria is looking for a strong visionary leader to manage our operations and maintenance team at Ewekoro, whilst ensuring exceptional customer satisfaction. The position is located at Ewekoro, near Lagos Nigeria.

Job Description

• Lead and manage contract management activities and/or assigned team.
• Execute assigned contracts accordance with Wärtsilä Services guidelines, the Contract Management process and general management practices in a safe and cost effective way.
• Puts customer first - Prioritises actions leading to increasing customer satisfaction
• Continuosly develop understanding how to create value for customer and customers business
• Follow-up customer satisfaction and ensure that agreed actions are taken in the area or in the assigned responsibility area.
• Develop understanding for organizations what is required to ensure renewals of contracts
• Actively participate in sales and sales support
• Implement Contract Management action plans, processes and guidelines in the assigned responsibility area.
• Plan, budget and manage result of the work within the scope of the contract.
• Optimise assets such as inventories, receivables, fixed assets etc. tied to the contract.
• Maintain good internal and external stakeholder relationships.
• Ensure quality of work related to the contract execution.
• Follow up financial, operative and technical performance through reviews and reporting and take corrective actions.
• Lives one Wärtsilä always considering the full picture and not short term wins and suboptimized performance
• Embedding coaching in everyday interactions to continuously develop the competence of the organization

Requirements

• Contract Manager needs to hold relevant Academic Degree and have strong track record from customer interface and leadership roles also in demanding, multicultural leadership environment.
• Having a proven track record of business results is a must. Previous solid experience leading a Sales Team is considered a major advantage in being successful in this role.
• Customer focus and service mind-set also in tough situations is natural to you and the business, market and customer understanding enables you to create and develop customer relationships with long term thinking.
• Understanding customers business and value proposition
• Understanding of power plant financing, construction, operation and economic drivers
• Good value selling understanding, preferably from the power plant business
• Wärtsilä power plant knowledge
• Understanding sales financials
• Excellent sales and contract negotiation skills
• Excellent communication skills
• Strong planning skills
• Team player attitude internally and externally
• Entrepreneurial drive with hunter mind-set
• Good experience on power plant project sales, power project development and Operation and Maintenance total solutions experience
• Languages: English compulsory B.Sc or Master in Engineering or Economics