Infrastructure And Technical Support Officer at Energi Talent Resourcing

Key Responsibilities
If you would be interested in this highly interesting and rewarding opportunity as Infrastructure and Technical Support Officer for a leading E & P company that would oversee the following functions below, then this an opportunity that would interest you as key responsibilities are highlighted below:

Provisioning;
Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements of the company/client
Develop and maintain installation and configuration procedures and system standards

Operations and Support;

• Daily system monitoring, verifying and reviewing all hardware, server resources, systems and key processes etc.
• Regular security monitoring to identify possible disturbance, performing daily backup operations.
• Investigating and troubleshoot all issues related to IT infrastructure for internal teams or clients using telephone/emails etc.
• User support and system support in accordance to the IT support policy and also guidance of process and policy.

Maintenance;

• Maintain operational, configuration, or other procedures. Performing regular updates and upgrades as and when necessary
• For the successful Infrastructure and Technical Support Officer, you will have;
• A university degree in Computer Engineering or Science or relevant discipline
• 5 – 6 years of relevant work experience
• Strong IT Infrastructure Domain knowledge, knowledge of programming and other applications would be added advantage.
• Advanced knowledge in the use of Microsoft Office package applications, especially Access and Excel.
• Proficiency in data analysis software packages.