Strategy, Programme Effectiveness & Learning Intern at WaterAid

Pay band: Not applicable
Contract type: Full time,1 year fixed term
Reports to: Head of Strategy, Programme Effectiveness & Learning
Travel: Potential travel to field to be determined based on needs

Introduction

• The Strategy, Programme Effectiveness & Learning department will drive work on WaterAid Nigeria’s strategy, planning, and reviewing the performance and impact of our programmes. The team encompasses strategy, learning & knowledge management.
• The WaterAid internship is intended to be a learning and development opportunity for young professionals to gain exposure and build skills through work in an international development organization and potentially, form a crop of professionals with experience relevant to the international development or other professional sectors.

Overall Job Function

• The post holder will be expected to perform a wide range of duties using independent judgment and initiative to determine approaches or actions to take in non-routine situations.
• In broad terms, the holders will provide administrative and operational support for CP strategy, monitoring, evaluation and knowledge management activities etc.
• S/he will be required to interpret guidelines using policies and precedents. Most importantly S/he will be able to demonstrate sufficient professional and personal maturity to be entrusted with what in many cases will be sensitive information.

Key Responsibilities
A key responsibility of the intern will be to provide support to the Strategy, Programme Effectiveness & Learning department and the CP at large, in a number of capacities and activities. These will include:

• Deliver learning and knowledge management projects/initiatives including but not limited to writing reports; collation, documentation, filing and sharing knowledge management / learning products.
• Review and update the tools and templates utilised for reporting on all aspects of WANG programmes to ensure consistency, relevance and user friendliness both to staff and partners.
• Development of quantitative and qualitative indicators for measuring WANG performance on different programme areas.
• Monitoring and evaluation initiatives.
• Directly supervise data collection from programme – supported businesses using data collection tools (sales, records etc) and make suggestions on improvement to monitoring tools and data collection systems.
• Monitoring of the sanitation marketing activities and tracking the learning outcomes for dissemination to wider stakeholders
• Liaise with Communications and Media colleagues with updating and maintenance of databases (stakeholder, publication, media hits); preparations for and implementation of campaigns, updating the advocacy scrapbook and putting advocacy packs together.
• Act as liaison with People & Organizational Development department in seeking /securing support as may be required for delivery of day to day Strategy, Programme Effectiveness & Learning department activities
• Support the Head of Strategy, Programme Effectiveness & Learning and members of the SPEL team with other duties as may arise.

Education
Essential:

• Completion of a 4 year undergraduate Degree course in Arts, Social Sciences, Business or Natural Sciences Business Administration or related field from a reputable university.
• Completion of National Youth Service Corp (NYSC) programme no more than 5 years before date of application

Desirable:

• A Masters Degree in any of the fields listed as essential.

Work Experience / Specific Knowledge
Essential:

• Strong conceptual and analytical skills.
• Demonstrate a keen aptitude and appetite for learning and personal development
• Demonstrate WaterAid values
• Strong interpersonal skills and ability to work with a variety of people.
• Excellent verbal and written communication skills.
• Ability and willingness to travel to the field.
• Computer proficiency (Office software, internet and email

Desirable:

• Interest in development career in development/NGO sector.

Skills / Abilities / Personal Qualities:

• Ability to maintain confidentialities and quickly build trust- Demonstrate ability to manage information with appropriate discretion and respect for sensitivity.
• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Willingness to learn : Demonstrating a willingness to learn new ideas using a combination of learning approaches ;
• Self motivation and Initiative - Ability to inspire oneself to take on challenging tasks and commitment to deliver work of excellent quality.
• Written and Oral Expression - Excellent ability to communicate information and ideas in writing and speaking so others will easily understand.
• Time Management - Managing one's own time and the time of others; Keen sense and appreciation of priorities and deadlines
• Flexibility-Ability to adapt to difficult situations (e.g. unforeseen change in context)
• Attention to details - Ability to carry out assigned responsibilities to expected quality with minimal errors.