Technical Support Officer at Pajuno Development Company Limited

Location: Agungi, Lekki
Function Domain: Service Support and Maintenance

Responsibilities

• Assist in proper monitoring and maintenance of clients devices  across Nigeria
• Assist in efficient after-sales support for all clients
• Assist in installing and configuring clients devices, diagnosing software and hardware faults and proffer solutions
• Consistent documenting and logging of clients problems and enquiries as relayed by the Customer Care staff
• Assist in ensuring effective help desk support, rapid response to queries and all clients issues
• Implementation of standard processes and procedures

Skill Set

• B.Sc/HND in Electrical/Electronics, Computer Science/Communication, Info-Tech
• 1 – 3 yrs as a System Support Officer
• Analytical
• Internet and Tech savvy
• Customer Focused
• A Team Player