Major Incident & Problem Management Coordinator at Phillips Consulting October, 2018

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- Major Incident & Problem Management Coordinator at Phillips Consulting
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Posted: Oct 8, 2018

Deadline: Not specified
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Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. PCL is a wholly owned Nigerian firm with offices in Lagos, Abuja and Johannesburg. Established in 1992...
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Major Incident & Problem Management Coordinator
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field ICT / Computer
Department-Service Operations & Command Centre

Company-Telecommunication

Requirement
- First degree in Computer Science or an IT equivalent degree
- Foundation Certificate in ITIL – IT Service Management
- Practitioner certificate in IT Service Management will be an added advantage
- Minimum of 2 years experience in IT Service Support and Delivery
- Min 2 years Problem & Major Incident Management Experience
- Project management Experience
- Crisis Management
- Experience dealing with Problem management issues
- Experience working on a range of service providers
- Understanding of service delivery and service support environment
- Windows, Unix, LINUX, Mobile APPS, Enterprise Application knowledge
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