Data Analyst at Total Health Trust Ltd

Report to: Head, Underwriting and Enrolment

Job Description

• Manage the data processing and reporting functions associated with participant and performance data. Conduct full lifecycle analysis to include requirements, activities and design.
• Develop analysis and reporting capabilities and also monitor performance and quality control plans to identify improvements.

Responsibilities

• Databases cleanup for business operations for underwriting, enrolment, finance, claims, client service, sales and operational management.
• Performing analysis on daily/weekly/monthly basis to assess effectiveness of data cleanup and other supporting business functions.
• Analysis and optimization of digital assets performance supporting Acquisition and Life Cycle management.
• Integration of data and analytics across all business functions (eg. Underwriting, Claims, Call Center)
• Ensures quality of analyses and reports for effective business performance
• Use statistical methods to analyze data and generate useful business reports
• Work with management team to create a prioritized list of needs for each business segment.
• Use data to create models that depicts trends in the customer base and the consumer population as a whole.
• Work with departmental managers to outline the specific data for each business method analysis project

Requirements

• First Degree in any subject
• Candidate must have 3-5 years’ Experience
• Candidate must have good knowledge of NHIS regulatory guidelines
• General insurance knowledge (Added advantage)
• Excellent organizational, communication (verbal and written) skills and attention to detail.

Other requirements:

• Leadership and People management skills
• Computer skills (MS Suite)
• Excellent Communication (verbal & written)
• Building organizational capability
• Relationship building
• Presentation skills
• Report writing skills
• Analytical thinking and problem solving
• Learning and Researching
• Achieving Personal Work Goals and Setbacks,
• Adapting and Responding to Change and
• Adhering to Principles and Values
• Applying Expertise and Technology, Coping with Pressure and Setbacks
• Creating and Innovating
• Deciding and initiating action, Following Instructions and Procedures
• Persuading and Influencing
• Working with People