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  • Posted: Sep 19, 2018
    Deadline: Nov 30, 2018
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    Coscharis will deliver excellent products and services to our customers, giving them the highest value for their money and will officecontribute to societal development and progress by exploring and exploiting technological innovations, ploughing back resources for the society, providing fulfillment and a sense of pride in its employees; and will ensure the ...
    Read more about this company

     

    Customer Service Executive

    Reference No: CMO-21
    Location: Lagos

    Summary

    • Ability to work under pressure.
    • Respond to customer's complaint and pick up customer's calls.
    • Resolve customer's issues as quick as possible.
    • NIM is an Added Advantage.

    Responsibilities

    • Resolving Customer Complains, queries and making.recommendations on how to prevent future.occurrence.
    • Keep Customer Data Base at all times.
    • Developing Relationship with all customers.
    • Developing Simple and workable Customer Feed back.
    • Develop and Maintain Customer Reward System and Plan.
    • Develop and Maintain "Know Your Customer" policy.
    • Maintain a bulk SMS system for easy client communication.
    • Maintain Relationship with SIXT HQ on customer relations and other issues as may be assigned.
    • Client Visitation.
    • Develop Customer Appreciation program.
    • To undertake such other Duties as Required and Commensurate with the Grade and Title of the Job.

    Requirements

    • HND/B.Sc in related course.
    • Candidate must have 3 years cognate experience.

    Method of Application

    Candidates should provide active and functional telephone numbers and e-mail address.

    VIEW ALL AVAILABLE VACANCIES AT COSCHARIS GROUP HERE

    THE SALARY STRUCTURE FOR  COSCHARIS GROUP IS AVAILABLE ON MYSALARYSCALE.COM

    Interested and qualified? Go to Coscharis Group on www.outsourcing907.com.ng to apply

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