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  • Operations Manager (Expatriate) at Adexen

  • Posted on: 14 September, 2018 Deadline: Not Specified
  • View Jobs in Manufacturing / Production / FMCG View All Jobs at Adexen
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  • Adexen Recruitment Agency - Our client, a major player in the Food and Beverage Industry, is recruiting suitably qualified candidates to fill the position below:

    Operations Manager (Expatriate)


    Job Reference: 1490
    Location: Lagos
    Industry: FMCG
    Function: Operations & Production

    Job Description

    • Provide leadership, coaching, and direction to the assigned restaurants, to maximize the long-term sales and profit potential of each restaurant
    • Build a positive business relationship with restaurant managers and restaurant leadership team.


    • Demonstrate and reinforce the leadership behaviors and basic people minimums necessary to gain commitment from crew, shift managers and restaurant leadership team.
    • Ensure that all assigned restaurants are adequately staffed to maximize sales potential and that turnover among all restaurant employees is reduced.
    • Know, enforce and educate all restaurant employees, on all appropriate HR policies, labor laws, security and safety procedures.
    • Develop, trains, rewards and recognizes the results of all levels of restaurant employees.
    • Consult with the restaurant leadership team on employee commitment measurement and assists with plan to increase employee's loyalty, satisfaction and pride.
    • Complete and present performance appraisals based on deemed goals and objectives for each Restaurant Manager. Ensures performance reviews are completed on all restaurant employees in a timely basis.
    • Ensure that individual development plans are implemented, and diversity staffing objectives are met.
    • Protect the company’s brand by ensuring that restaurants meet the company’s quality control, safety and sanitation standards.
    • Teach restaurant managers and restaurant leadership teams critical restaurant systems that produce consistently high levels of quality control.
    • Ensure that restaurants properly execute national promotions.
    • Ensure that there is an on-going local store marketing plan for each restaurant.
    • Coordinate implementation and execution of new products and processes consistently within assigned group of restaurants.
    • Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with restaurant managers and restaurant leadership team to create and accomplish business and profit plan objectives.
    • Use all informational resources available such as Project Management Organization, Gap Analysis, and customer satisfaction measurement to identify opportunities and threats to build a business plan to optimize market potential.
    • Complete various audits to ensure that their restaurants meet the company's standard practices and procedures regarding cash and security.


    • Bachelor's Degree in Hospitality or related discipline.
    • Minimum of 7 years’ experience in operation.
    • Knowledgeable in POS (omega – Micros) programming.
    • Problem solving and decision-making skills.
    • Financial and Analytical Skills.
    • Leadership Skills.
    • Good Planning and Organizing Skills.
    • Good command of Microsoft office applications.
    • Ability to work under stress.
    • Ability to work in multi task environment.

    Method of Application

    Use the link(s) below to apply on company website.

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