Sales Supervisor at Rosabon Financial Services

Location: Port Harcourt, Rivers

Responsibilities

• Supervise and coordinate the daily activities of designated sales representatives engaged in promoting and selling company products to both corporates and individuals.
• Generate new sales leads for the organization.
• Follow up with existing clients and sustain long-term business relationships.
• Recommend changes to current sales techniques or procedures based on team performance.
• Understand customer needs and offer solutions and support.
• Organize and coordinate sales representatives’ schedules.
• Research potential leads from business directories, web searches, or digital resources.
• Recruit, hire, and train new sales representatives when required.
• Receive and report on all sales leads.
• Answer customers’ enquiries and provide correct answers; troubleshooting and creating positive customer experience.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Meet and exceed all sales quotas and goals.

Qualifications

• Bachelor’s degree or its equivalent in business administration or related fields.
• Membership of relevant sales/marketing professional bodies; desirable.

Experience:

• Three to five years' hands-on sales experience; preferably at supervisory level.
• Extensive B2B and B2C experience; preferably in the non-banking financial industry.
• Previous experience in customer support, client services and sales.
• Demonstrated and proven optimal sales results.
• In-depth understanding of lease, loan and treasury services and their position in today’s market; desirable.

Skills:

• Proficiency in Microsoft Office Suite and other relevant software.
• Excellent customer care focus.
• Exceptional verbal and written communication skills.
• Leadership and Persuasive skills.
• Goal-orientation.
• Ability to multitask, prioritize, and manage time efficiently.
• Adaptability to change.
• Analytical and Strategic thinking.