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  • Posted: Aug 23, 2018
    Deadline: Aug 30, 2018
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    BBC Media Action’s communication projects are rooted in local people’s experiences and understanding. Our extensive research programme - called "world class” by the UK government’s Department for International Development (DFID) - provides insight into audiences’ lives to ensure that our projects reflect their needs and circumst...
    Read more about this company

    IT Assistant

    Department: Operations, Admin and HR
    Reports to: IT Officer 
    Start Date: Immediate
    Type of Contract: Fixed Term
    Duration of Contract: 6 months (with possibility of extension)

    Job Purpose

    • We require a dynamic team-player with excellent IT skills to join our IT team to assist in the management of our office IT systems. 

    Main Duties

    • Assist the IT Officer in maintaining IT infrastructure in the office, including server, workstations, UPS, printers and others.
    • Troubleshoot and solve IT challenges in line with BBC Media Action best practice and protocols.
    • Ensure that all business and pool computers have up to date anti-virus protection, and help IT Officer, the London-based IT team, and the Nigeria Senior Management Team ensure the office complies with all relevant BBC cybersecurity protocols and best practice.
    • Help the IT Officer and the Senior Management Team ensure the office adheres to data protection regulations (GDPR) and other relevant data protection and privacy policies.
    • Set up new users with desktops, laptops, printers and Wi-Fi devices.
    • Support staff with IT needs, including setting up multimedia presentations, online conferences, and teleconferences.
    • Provide other relevant general technical, electrical and IT support to the office.
    • Perform any other duties as may be assigned.

    Skills, Knowledge and Experience

    • Demonstrated interest in IT infrastructure, software and hardware.
    • Experience with and knowledge of Local Area Network, IP addressing, DNS, Cisco device management.
    • Working knowledge of Storage Area Network (SAN).
    • Familiar with Windows server 2012 and Windows 10 environment client workstations.
    • Experience using systems (applications) such as Microsoft Office 365, SharePoint, OneDrive, etc.
    • Familiar with media environment and in configuring media hardware/software such as Adobe Creative Cloud, other editing hardware/software, and Mac computers.
    • Ablity to use analytical and technical skills in solving problems.
    • Strong time-management skills and the ability to multitask.

    Key competencies:

    • The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies.
    • Analytical Skills: Simplifies complex problems, processes or projects. Identifies casual relationships and constructs frameworks for problem-solving and/or development.
    • Decision Making: Is ready and able to take initiative, originate action and be responsible for the consequences of decisions.
    • Motivation/Drive: Constantly seeks to do things better through setting more challenging goals.
    • Flexibility: Adapts to changing circumstances and displays a positive attitude to the process of change.
    • Self-Awareness: Have an understanding of own strengths, limitations, emotions, etc. and how it impacts on others.
    • Teamworking: Ability to establish harmonious work-relationships with colleagues in a multicultural environment.

    Method of Application

    Applicants should send their CV's and Capability Statements to: hr.recruitment@ng.bbcmediaaction.org with the position applied for clearly stated as subject of email.

    Click here for more information

    Note: Only shortlisted candidates will be contacted.

  • Send your application

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