CCCM Monitors at INTERSOS

Location Qualification Experience
Ngala Degree 2 year
Job Purpose
The CCCM Monitor is responsible for assessing vulnerable people’s immediate needs, developing immediate care and treatment goals, and implementing and monitoring clients’ protection & care
action plans.

Skills & Knowledge
Responsibilities/duties:

• Maintain daily contact with the community based social workers to gather information on cases requiring support;
• Provide appropriate and timely information sharing by creating a climate of trust and care, conduct introduction and first intake assessment;
• Refer clients to appropriate implementing partners in the different humanitarian assistance sectors and when necessary directly accompany them to different service providers;
• Participate weekly internal meetings and make prompt reports/bring to the immediate attention any case of special/emergency needs to your supervisor and the Project Manager;
• Conduct service mapping assessment in the target areas and support the development of referral systems with different service providers and the local NGO partner;
• Develop good relationships and coordination with service providers and community stakeholders to improve monitoring of protection cases, identification, documentation,
• tracing, reunification, reintegration and support to Unaccompanied & separated children as well as OVC; and provide adequate referral information;
• Prepare weekly and monthly reports on activities and conduct site visits to verify and assess activity implementation and the quality of services clients are referred to;
• Identify and report gaps in the availability of services and quality of service provision for clients in the target areas.
• This list is not conclusive of all the roles and responsibilities required, but only a guide line

Person specification:

• Two-year experience in humanitarian assistance and relief aid sectors of WASH, Health Protection, CCCM, Food security and Livelihood etc
• Good interpersonal and communication skills
• Good cooperation skills and ability to work in a team;
• Good problem solving and social skills and creative, to think of alternative solutions;
• Willing to work extra hours and available at the weekend for emergency cases.
• Have trainings on different elements of humanitarian work is considered as an asset