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  • Posted: Dec 12, 2019
    Deadline: Dec 17, 2019
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    INTERSOS is an independent, no-profit organization which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world's poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in Italy c...
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    Country Programme Coordinator


    Code: SR-49-1292
    Location: Abuja (30%) with frequent travel to the states/regions (70%)
    Starting Date: 01/01/2020
    Contract Duration: 12 months (with 3 month-long initial probation contract)
    Reporting to: Head of Mission
    Supervision of: All the Project Managers (FS & L, CCCM/Shelter, Health & Nutrition, WASH, Partnership warehouses and M&E).
    Dependents: no

    General Context of the Project

    • The purpose of the Country Programme Coordinator position is to develop and ensure implementation of holistic high-quality programmes in Nigeria, responsible for providing technical inputs, guidance and support, and operational monitoring and evaluation, development and managing funding proposals, project budgets and donor reports.

    General Purpose of the Position

    • As a member of the Senior Management Team (SMT), the Programmes Coordinator will jointly ensure the management and development of the country programme. The Programmes Coordinator supervises all programmes, with the specific responsibility for the timely and efficient programme implementation, and most importantly the quality of projects and programmes in terms of their impact
    • By supervising the implementation of results-based M&E systems, the Programmes Coordinator also guides the programme strategy and development of future programmes
    • Together with the Head of Mission, the Programmes Coordinator represents INTERSOS to donors and partners, ensuring that INTERSOS is recognised for its field experience
    • Furthermore, the Programmes Coordinator engages in medium and long-term planning and strategy activities, ensures continuous quality improvement of programmes and contributes towards a successful environment for the programme staff.

    Main Responsibilities and Tasks
    Senior Management:

    • Lead the programme side of the development and implementation of the Country Strategic Plan
    • Ensure that the overall programme is designed, managed and implemented in conformity to INTERSOS policies, strategy and guidelines.

    Fundraising:

    • Context Analysis
    • Analyse the country’s socio-economic situation, (donor) trends, needs and gaps
    • Regularly conduct stakeholder analysis, in particular who does what and where (3W)

    External Relations:

    • Maintain active and regular working relationships with donors
    • Maintain active and regular working relationships with other NGOs, UN agencies, clusters, working groups and consortia
    • Regularly update a directory of donors, international and local NGOs, other partners and stakeholders
    • Contribute to the reporting to national and local authorities as required by INTERSOS registration/legal status in country
    • In the absence of Technical Coordinators, represent INTERSOS in key clusters and working group meetings

    Fundraising and Proposal Development:

    • Identify funding opportunities
    • Contribute to the identification of potential relevant international and/or local partners (private sector partners, national and international NGOs, think tanks, academia, etc.) to be included in proposals
    • Liaise with Technical Coordinator to contribute to the ToRs of assessments to be conducted for proposal development and to request their input in the logframe development
    • Contribute to the development of fundraising documents (be it expression of Interests/ Concept Notes/ Proposals) in line with INTERSOS country strategy and donor requirements and in close collaboration with INTERSOS HQ and finance
    • Liaise with Head of Base, Project Managers and Technical Coordinators to ensure that proposals are relevant and technically sound
    • Integrate learning from previous interventions (e.g. lessons learnt and best practices) into new proposals
    • Involve Finance, Logistics, M&E, Technical Coordinators and Security teams in the development of fundraising documents, particularly finance for the budget and logistics in case of specific donor procurement rules

    Contracting:

    • Contribute to addressing in a timely manner all comments by donors on proposals in liaison with relevant staff in country and INTERSOS HQ and finance
    • Read thoroughly all contracts before signature, seeking INTERSOS HQ and finance advice when required

    Grant Management:

    • Ensure that contractual obligations (including visibility requirements) and reporting deadlines are known and met by Programme, and Finance, Logistics, M&E, Technical Coordinators and Security teams’ team
    • When any issue is identified in meeting deliverables in the given timeframe and budget, inform relevant staff in country and seek INTERSOS HQ Program Department advice on potential solutions that would meet donor rules

    Reporting:

    • Participate in and take minutes of kick-off and close out meetings for each project
    • Write quality narrative reports, reflecting the progress and status of projects in a transparent, timely and professional manner, in liaison with INTERSOS HQ and finance, which will contribute ultimately to steady cash inflow
    • Liaise with section Heads (Finance, Logistics, M&E, Technical Coordinators and Security teams) teams when preparing reports, especially with finance to ensure greater coherence between financial and narrative reports by crosschecking the matching of data in the narrative and financial reports
    • Contribute to the monthly update of the INTERSOS and ensure smooth and regular communication with INTERSOS HQ
    • Ensure ad hoc requests from donors are addressed in liaison with the HoM, programme and support teams

    Programme Management:

    • Ensure effective leadership and management of INTERSOS Nigeria programme through line management of Programme / Head of base or Project Managers where relevant
    • Lead proposal writing processes from a programme perspective and coordinates with other departments
    • Ensure timely and high-quality reporting is done by all programmes to donors
    • Ensure project developed meets high standards in terms of design, implementation and M&E through proper Project Cycle Management
    • Prepare programme budgets collaboratively with programme and finance staff
    • Track programme expenditure through monthly programme review meetings using financial expenditure reports prepared by the finance department.
    • Ensure compliance to donor policies, procedures and procurement.

    Human Resource Management:

    • In consultation with the Head of Mission, plan HR needs, capacity building needs for senior program staff an enough human resources for the programme to meet its objectives
    • Ensure coherent policy towards recruitment, remuneration and bonuses across the country programme

    Documentation and Learning:

    • Ensure that all programmes properly retain programme learning for future projects, and that all information is properly documented.
    • Ensure that all official programme documentation is properly stored and available for the future.

    Requirements
    Education:

    • Relevant University Degree (Master or Postgraduate), in International Relations and/or Development, Political Science or similar field.

    Professional Experience:

    • Minimum of 5 years of experience within technical expertise area in a humanitarian/ recovery context
    • Experience in conflict/post-conflict contexts, with experience in supporting emergency responses, access and security analysis and management.

    Professional Requirements:

    • Good understanding of displacement issues and related international standards/frameworks;
    • Strong experience in programme development and proven program development abilities
    • Substantial NGO project management experience, including responsibility for strategy design, staffing, admin/finance management, contract management and donor relations
    • Experience of leading strategic programming and planning, implementation, monitoring and learning
    • Proven track record of negotiating and advocating with government authorities and donors for solutions that serve the needs of beneficiaries, pursuing values of internationally recognized and universal character in a post-conflict context with a strong respect of local culture and tradition
    • Ability to manage a large workload and multiple tasks in a fast-paced environment with tight deadlines
    • Ability to live and work under pressure in a rapidly changing and sometimes insecure environment
    • Team player with excellent communication and strong participatory leadership skills

    Languages

    • Fluency in English, spoken and written;

    Personal Requirements:

    • Excellent team-working and team-building skills, as well as ability to work under high pressure and with flexibility
    • Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
    • Problem solver, dynamic, mature
    • Confidently able to deal with authorities and donors
    • Pro-active approach to work
    • Able to work independently as well as being a strong team player
    • Flexibility, capacity of managing stress, good diplomatic skills
    • Available to share accommodation facilities when required.

    go to method of application ยป

    CCCM/Shelter Project Manager - UNHCR

    Code: SR-49-1291
    Location: Maiduguri, Borno with sporadic missions to Abuja and frequent missions to field bases (Monguno, Ngala, Damasak and Banki, Borno State)
    Starting Date: 15/02/2020
    Contract Duration: Until 31/12/2020
    Reporting to: Programme Coordinator
    Supervision of: 8 Staff under direct supervision

    General Context of the Project
    Since 2009, the Boko Haram insurgency (herein, Armed Opposition Groups [AOGs]) has crippled north eastern Nigeria. Recent advances by the Nigerian Army and the Multinational Joint Task Force (MNJTF) have improved humanitarian access in 25 of the 27 Local Government Areas (LGAs) in Borno but have also revealed the extent of the crisis. After nine years of uninterrupted conflict, the country's crisis has been aggravated by high levels of poverty, marginalization, illiteracy and unemployment.

    The environmental degradation caused by the ongoing armed conflict and the acts of violence has contributed to lowering the standard of living of farmers who account for virtually all of the area's population. Now in its ninth year, the crises in north east Nigeria remains one of the most sever in the world. In the three worst affected states of Borno, Adamawa and Yoba, 1.8 million people are internally displaced and human rights violations continue to be reported daily. Since military operations began in October 2017, the trend of new arrivals coming to accessible locations across Borno state has increased significantly, and at an alarming rate that has overwhelmed the capacity of humanitarian agencies. Borno, which is the most affected state in north-eastern Nigeria, continues to host the highest number of IDPs with 1,441,870 displaced persons (NIP 2019), and over 60% of them are living in host communities, making it harder to access them with assistance and putting additional pressure on the already stretched resources of these communities.

    Many IDPs are still staying in unofficial shelters, unfinished buildings and makeshift accommodation, which are not under the coordination of the Government. The largest concentrations of displaced people staying in such locations are found in the newly liberated areas. Many of the communal and makeshift shelters are overcrowded and unsuitable in terms of water and sanitation facilities, cooking and privacy, especially for women. Furthermore, already poor host communities have been sharing resources with one of the largest IDP populations in the world for more than twelve months with little support and are now relying on negative coping strategies after savings and assets have been used up, which could lead to secondary displacement of IDPs. Monguno and Ngala are considered less privileged and the most deprived areas. During the insurgency crises, both towns were destructed and devastated.

    Besides the situation, both locations are hosting a huge influx of IDPs, displaced from the outskirts and fled to seek safe and secure places to take shelters. Increasing insurgency in the areas forced the local communities to flee and seek safe and secure place for shelters which caused a huge influx of IDPs in the project focused areas. Most of the IDPs do not have access to safe and secure places even many of them are unregistered and are unable to receive humanitarian assistance from the service providers. The security situation is quite uncertain and volatile but despite these facts they are compelled to live in insecure places without having shelters.

    General Purpose of the Position

    • The Project Manager will oversee the activities, Administrative, HR and Logistics component of the project, ensuring operations quality, strategic programming and planning, as well as strategic growth and strong external and internal representation and advocacy
    • S/he must be able to motivate and lead a diverse staff as well as effectively oversee the activities, budgets and partnerships.

    Main Responsibilities and Tasks
    Planning and Strategy Development:

    • Ensure collaboration with the relevant CCCM/Shelter actors in the planning, development of sites, ensuring that site design support protection and assistance of men, women, boys and girls;
    • Ensure regular site needs assessment and gap analysis are conducted with all CCCM/Shelter stakeholders in the camps;
    • Collaborate with M&E department in the development of assessment tools and reporting about CCCM/SHELTER program related activities
    • Develop and update agreed response strategies for the camps, including “exit”/transition strategy for site closures and action plans for the cluster and ensuring that these are adequately reflected in overall country strategies.
    • Support Camp Management staff to conduct contingency planning based on worst-case and most likely scenarios in terms of population movements;
    • Support the development and maintenance of a coherent CCCM/shelter strategy across the camps.
    • Develop proposals for the CCCM and Shelter sectors in the Borno State, in close coordination with the technical team and Programme Coordinator.
    • Conduct rapid assessments to investigate further programming opportunities inside the Borno State.

    Technical CCCM/Shelter Leadership and Project Implementation:

    • Promote harmonization of approaches and methodologies across the different camp sites by developing and monitoring use of common tools (in close coordination with the CCCM/Shelter Cluster), as well as creating opportunities for experience sharing and learning;
    • Organize project kick-off and close out meetings
    • Adapt relevant policies, guidelines and technical standards to the context of the crisis;
    • Ensure that the responses are in line with existing policy guidance, technical standards and relevant government human rights legal obligations;
    • Provide technical support and capacity building to CCCM/Shelter staff on a regular basis;
    • Oversee and manage the implementation of the project ensuring that technical quality and standards are considered and respected during project(s) implementation
    • Organize regular project coordination meetings with project team
    • Ensure budget utilization and physical target achievements are reviewed at least once a month as per work plan
    • Ensure project implementation is on time, target and budget, using effective M&E systems to reach desired impacts
    • Anticipate and mitigate risks and trouble-shoot any unforeseen challenges during the project implementation
    • Regular update the work plan, other documents relevant for effective project management
    • Disseminate CCCM/Shelter tools, best practices and lessons learned internally and externally through publications, networks, working groups, events, and conferences;
    • National/local authorities, State institutions, local civil society and other relevant actors
    • Establish appropriate links with national and local authorities, State institutions, local civil society and other relevant actors to maintain appropriate coordination and information exchange with them;
    • Promote the capacity building of relevant authorities, where deemed necessary;

    Coordination:

    • Ensure coordination with partners and stakeholders at both field and state level
    • Actively participate at CCCM/SHELTER/NFI sector working groups and all the other relevant forum.
    • Supervise the coordination at field level lead by national staff and inform the relevant actors at Maiduguri level, if needed
    • In close collaboration with Program Coordinator maintain relationship with Donor, both technical and program units

    Reporting:

    • Provide regular and timely updates on progress and challenges to supervisors and other team members.
    • Draft (internal) narrative reports and contribute to the development of financial reports through regular budgetary follow up.
    • Contribute to drafting of (external) technical reports, ensuring the quality and accuracy of information provided.

    Finance:

    • Review the BVAs to avoid under/overspending
    • Ensure accurate budget forecasting and expense planning

    Logistics:

    • Responsible for all logistics procedures for the project in coordination with logistics department, ensuring Intersos and Donor requirements are met, and proper documentation is collected and maintained for all procurements.
    • Contribute to the development of project procurement plans

    Administration / HR:

    • Ensure all administrative procedures are followed for staff in the field, updating personal details on file, accurate ToRs for each staff member, payroll etc.
    • Participate in the transparent and timely recruitment of project staff (developing organigrams, ToRs, elaborating recruitment tests)
    • Ensure regular performance appraisal and career management of project teams
    • Ensure a positive working environment and good team dynamics
    • Manage interpersonal conflicts
    • Ensure capacity building among project staff
    • Transparency / Compliance

    Security:

    • Together with the Security focal points, assess risks in the areas of project implementation and develop context-specific CPP, MOSS and SOPs

    Requirements
    Education:

    • University Degree, preferably in CCCM / Shelter-related Sciences (e.g. Civil or Architecture Engineering, Social Sciences) with a minimum of 5 years experience in project implementation on the field, in an international context;

    Professional Experience:

    • At least 2 years of experience in Camp Coordination / Camp Management / Shelter related activities.

    Professional Requirements:

    • Being a strong team player;
    • Experience working in a volatile environment
    • Demonstrated ability to manage
    • Strong analytical capacity
    • Significant experience in finance and logistics
    • Computer knowledge is a must (Excel, Word …etc.)
    • Ability to work under stressful conditions.

    Languages:

    • Fluency in English is required (oral and written).

    Personal Requirements:

    • Being a strong team player;
    • Experience working in a volatile environment
    • Demonstrated ability to manage
    • Strong analytical capacity
    • Significant experience in finance and logistics
    • Computer knowledge is a must (Excel, Word …etc.)
    • Ability to work under stressful conditions.

    Method of Application

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