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  • Posted: Nov 21, 2019
    Deadline: Not specified
  • Diageo is still a relatively young company - we have only existed in our current form since 1997- but our brands and our business have a rich heritage. our earliest ancestor company formed in 1749, is Justerini & Brooks - wine merchants, and blenders of the famous J&B whisky range. 10 years after that, in 1759 Arthur Guinness signed the lease on the ...
    Read more about this company

    Blending Technician


    The Lagos and Benin Breweries produce 1.5 to 2.0 million EU’s of various Guinness Main stream Spirit per annum and package these products for the local and national markets.

    GNPLC is striving towards world class and to be the Number 1 Total Beverage Alcohol Company in Nigeria. The company is investing huge resources into: growing production and sales volumes, continuous improvement of their operations, training and development of their staff (CAP) and capital for the latest technology.

    The Spirits Operations Blenders are responsible for Blending all the MSS brands through proper operation, cleaning and maintaining their plant and equipment in a safety conscious manner to meet the increasing volume and quality demands in a reliable and cost-efficient manner. They are also responsible for participating in all improvement initiatives and FI’s in their department and for their own training and development. They will report to the Team Lead who in turn reports to the Spirits Operations Manager           

    Purpose of Role

    • To produce Guinness Nigeria MSS in a safe and professional approach to achieve customer service levels, quality conformance and cost within budget.
    • To apply technical, process, continuous improvement and individual/team development skills to optimise overall brewery improvement and plant performance.
    • To adopt a safe and professional approach to all aspects of the role as an individual/team player

    Top Accountabilities

    Blend all Guinness Nigeria MSS brands to the required specification, and ensure they are blended in line with all the food safety standards. Deliver best possible plant operation by maximising plant availability and efficiency of operation through execution of Planned Preventative Maintenance schedules. Interface with SAP PM as appropriate Optimise product quality, through continuous observation and attention to detail, delivering RFT against the Global Finished Product Specification on quality and control parameters. Respond to non-conformances in a timely manner to keep process on track. Apply, record & share learning’s or RCPS Root Cause Problem Solving to prevent re-occurrence. Manage raw materials and spares required by their plant and equipment – includes draw down stock from locally provided “bins” and be accountable for whatever stock is drawn down With support from Team Lead and Spirits Operations Manager, achieve production plans and key performance targets, and deliver agreed Customer Service levels Manage the operation of all key equipment to operate within world class levels of waste management. Ensure all the Diageo Health, Safety and Environmental policies and procedures are fully adhered to

    Qualifications and Experience Required

    • OND or any Nationally recognised equivalent certificate in any of these science courses (Chemistry, Microbiology, Food Technology and Biochemistry), and ideally have an appropriate qualification in Brewing or Distilling
    • Minimum of 2 to 3 years’ experience/competence in Operations, Process Control and Performance Measurement in a brewery, Distillery, drinks or food manufacturing environment.
    • Demonstrate detailed understanding of Permit to Work system and GNPLC SHE policies, statutory requirements and responsibilities.
    • Demonstrate understanding of teamwork principles, continuous improvement, preventative maintenance and problem solving.
    • Respond to change in a positive and flexible manner and sustain a positive outlook across a range of situations/challenges.
    • High level of energy and commitment to team-based achievement and high interpersonal effectiveness to develop & sustain robust relationships

    go to method of application »

    IT Service Delivery Management Lead

    Job Description :


    Africa comprises a number of emerging markets. Recent results have had markets like Nigeria and EABL (East African Breweries Limited) contributing significantly to its and Diageo’s growth. Nigeria’s delivery of its performance ambition is key to growth of the region and Diageo.  Nigeria continues to pursue its ambition to be a £0.4bn NSV market by 2020, through gains in margin expansion, business and market share growth and productivity to process and system standardization. One of the key enablers to this ambition is the delivery of an effective and efficient DBS (Diageo Business Services) strategy comprising a broad portfolio of initiatives that together represent a profound business transformation program that will equip DIAGEO with a step change in competitive advantage. DBS is central to the success of Nigeria achieving its business ambition, where DBS is responsible for providing core technology services. The solutions of this team enable a flexible and solid operational environment that improves the productivity of the workforce while remaining cost effective for Diageo.

    In order to more effectively support the delivery of the markets growth aspirations, DIAGEO BE&T has simplified and realigned its structure along with market clusters, based on the number of end users and geographical physical location, in order to create a single point of contact for the business, responsible for applications, infrastructure and transaction processing; the Employee Experience Lead

    The Employee experience Lead will drive costs and service offerings for the clusters in the context of driving NSV growth, lowering operating costs, driving productivity/efficiency gains and ensure ongoing security, stability and improvement of DBS services.

    This position is requires a strong matrix relationship with the business with solid line accountability to Diageo Business Services.

    A Diageo Business Services role responsible for ensuring services are delivered to the highest standards. Leveraging CSD (central service delivery), driving service improvement and facilitating

    Business needs. Proactively acting as a service champion and conduit for new technology

    Deployment, on-going service, support, stability and compliance.

    Purpose of Role

    • Managing end user experience of DBS services, directing end users to the appropriate service providers.
    • Analyse & evaluate employee experience feedback with a continuous improvement mindset
    • Participate in Service Reviews with Central Teams to ensure providers are delivering   the services
    • required, identifying and solutioning for continuous  improvements
    • Maintain the Knowledge for all market specific DBS capabilities and services
    • Maintain local application landscape roadmap in conjunction with BP strategic roadmap
    • Identify local business demand and feed through to Business Partner
    • Create, Assess and Manage changes related to local application, infrastructure and other elements
    • Employee cyber education with local CC&E champions
    • Create and Maintain IT Service Continuity Plan
    • Execute/ Invoke IT Service Continuity Plan as needed
    • Manage BAU cost centres ensuring value optimisation of DBS costs
    • Delivery of technical or infrastructure projects that require local or regional involvement
    • Monitor / Administer the physical Environment where the Market DBS Infrastructure is located including aspects like power, cooling and building management
    • Hands on DBS support of Exec meetings, senior leadership meetings, conferences

    Top Accountabilities

    Optimise Employee Experience & Establish a trusted face of DBS

    Create and Maintain strong end user relationships by providing and managing IT infrastructure and services across the business.

    Manage local “hands & eyes” activity (Provision, management, monitoring, optimisation and support (break fix, issue resolution) connectivity for deployed networks, servers and other infrastructure items across all Diageo sites, depots, warehouses and operational offices.

    Manage all DBS IT assets lifecycle (from purchase physical delivery till decommissioning (excluding software)) Technical & Infrastructure Support (through strategic partners)

    Ensure compliance of infrastructure delivery vendor partners to laid down Diageo’s information management and security standards

    Delivery of small, local Change Requests

    Core Responsibilities

    Develop and manage relationships with business partners

    Engage the Local market in order Identify Opportunities for Process Improvement

    Contribute to Customer Satisfaction of DBS tools, infrastructure and services

    Manage and maintain GDBS services Implement minor changes (SAC, CRQ, RFS)

    Manage operational services against service level agreements (SLAs) (Service Reviews)

    Coordinate service providers

    Ensure Risk and compliance management (GAR, CARM & internal Audit) with all deployments

    Serve as Business Analyst / Subject Matter Expert on IS driven programmes / projects In “small” project circumstances facilitating programme/project technical tests, user and pilot testing where required, ensuring business readiness, managing the warranty period and ensuring customer satisfaction

    Managing Service Introduction of new services and facilitating transition Support BAU process

    Qualifications and Experience Required

    • At least 5 years of progressive responsibilities in IS or an IS focused business area
    • Training or knowledge of supported business domain areas.
    • Cisco Certified Network Associate (CCNA) or equivalent
    • Knowledge or certification of ITIL (IT Infrastructure Library) processes
    • Experience interpreting business requirements, recognizing impact on business processes, and making recommendations
    • Demonstrated capability in managing and delivering services, Process Engineering and Infrastructure
    • Demonstrated capability to build and maintain good business relationships.
    • Experience interpreting business requirements, recognizing impact on business processes, and making recommendations.
    • Bachelor's degree or equivalent experience in a relevant field

    Method of Application

    Use the link(s) below to apply on company website.


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