Jobs At UniLever Nigeria

Main Responsibility

• The CD Training Manager will be responsible for efficiently and effectively organizing and implementing trainings for the Customer Development function.

Main Accountabilities

• Develop and efficiently implement best practice Customer Development training programmes for Company and Distributor Field Sales personnel to build up General & Modern Trade skills which create competitive advantage
• Co-ordination of all local Customer Development Training activities
• Identification of skill gaps in Company and Distributor general trade management as well as design of appropriate development schemes in consultation with functional HR Business Partner and Regional Trainer to fill identified gaps.
• Liase with Regional Trainer to institute best practice operational support systems within the Customer Development function
• “Train to Train” skills development to improve local training competencies.
• Achieve agreed annual training event targets.
• Liaise with local 3rd party consultancies for provision of selected training programmes, where necessary, to supplement own internal learning events.
• Provide coaching to employees in the Customer Development function

Relevant Experience

• B.Sc preferably in Business or Social Sciences
• Minimum of 4 years working experience in FMCG with at least 3years field experience in Customer Management
• Negotiation skills
• Customer relationship skills
• Driving retail excellence

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Main Purpose

• The role will primarily ensure the availability and quality trained resources at the front end of our Key Distributors' businesses to improve sales

Main Responsibilities

• Profiling Key Distributors (KDs) and Key Distributor Sales Representatives (KDSRs)
• Supporting KDs in KDSR recruitment and performance management
• Drive compliance on execution and productivity for field sales
• Provide support for Field Sales Managers in joint business planning.
• Conduct field accompaniment and coaching
• Organise and coordinate class room trainings as required
• Design and build team engagement activities

Relevant Experience

• Bachelors degree
• 3 years working experience in sales especially in the FMCG sector
• Effective communication skills
• Knowledge of MSOffice (excel, word, powerpoint etc)
• Organizational awareness
• Effective coaching skills
• Excellent presentation skills
• Negotiation and Relationship Management Skills.
• Understand team Alignment.