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  • Posted: Apr 30, 2017
    Deadline: Jun 30, 2017
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    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi...
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    Internal Control and Risk Services

      11
      Director's Office
       Victoria Island, Lagos

    ORGANIZATIONAL RELATIONSHIPS

     

    Directly reports to: GMD / BOARD COMMITTEE

     

    Directly supervises: N/A

     

    JOB SUMMARY/OBJECTIVES:

     

    To ensure the adequacy and application of internal control systems operating within the organization.
    To play a major role in developing, implementing and monitoring the application of ipNX’s Risk Management policies

     

    • Develop Internal Control Policy
    • Design Risk Management Policy
    • Develop and implement a comprehensive annual audit programme for the evaluation of management controls, both financial and non-financial, in consultation with the Chief Financial Officer and other Heads of Department and submit same for approval by the Board Committee.
    • To provide a written annual assurance to the Executive Management on the adequacy and application of internal control systems in ipNX Nigeria Limited.
    • Examine the effectiveness of all levels of management in their responsibility for the use of resources to secure value for money, their compliance with established policies and procedures and advise the Board Audit Committee accordingly.
    • To make recommendations to Heads of Department and Line Management to address weaknesses identified and monitor the extent of implementation and the effectiveness of recommendations made.
    • To provide advice and support to Management on a range of corporate governance issues, including risk management, internal control and quality assurance.
    • To be responsible for the implementation of the ipNX’s Risk Management Strategy and to carry out reviews of the strategy on a periodic basis.
    • To carry out reviews of the action plans for key corporate and service risks in conjunction with the Senior Management Team on a quarterly basis and report findings to Audit Committee.
    • To ensure that internal audits and advice is provided in an impartial and professional manner and in accordance with all relevant Codes of Practice, Standards, Professional and Technical Guidelines, Recommendations etc.
    • Monitor corporate performance while providing reports to Executive Management and Board on adherence to performance milestones.
    • Work in conjunction with GMD to leverage the Internal Control policy as a performance management tool while providing information to HR for performance appraisal purposes.
    • Consult and liaise with the Board Committee, Chief Executive, Heads of Department when formulating audit policy.
    • To prepare and report on the Internal Audit and Risk Services annual and strategic objectives, work programmes and budgets etc.
    • To prepare information presentations and reports necessary for Board Committee, attend meetings, etc. as required.
    • To manage and develop the staff of the Internal Audit and Risk Services Section in order that they can discharge their duties in an efficient and effective manner.
    • Any other appropriate duties as may be assigned from time to time.

    JOB SPECIFICATIONS

    Academic and Professional:

     

    • Possess a Bachelor’s degree (minimum Second class lower) in finance, accounting; with a relevant professional qualification (e.g ACA,ACCA)

     

    Experience:

     

    • Applicants must have a minimum of 6 years post qualification relevant experience. Cross Industry experience is an advantage.

     

    COMPETENCE

     

    Skills

     

    • Very good analytical and investigation skills
    • Deep knowledge of regulatory guidelines for operations
    • Ability to interpret financial data
    • Attention to detail and organizational skill
    • Effective communication skills (oral, listening and written)
    • Good supervisory skills
    • Influences and negotiates effectively
    • Sensitive to the proper handling of confidential matters
    • Ability to work to tight deadlines

     

    Knowledge

     

    • Professional auditing expertise and experience at a senior level in a large organisation, making extensive use of computerised systems.Telecoms would be an advantage.
    • Experience of audit risk assessment relating to the control framework of a large public sector or commercial organisation.
    • Management of staff.
    • Awareness of risk management strategies.
    • Experience in implementation of risk management strategies

     

    Attitude

     

    • Detail oriented
    • Results orientation
    • Prioritizes, plans and takes initiative
    • Team Player
    • Working in a fast-paced environment while meeting deadlines
    • Ability to relate at all levels satisfactorily

    go to method of application »

    Admin Business Analytics Specialist

      15
      Admin Services
       Victoria Island, Lagos


    ORGANIZATIONAL RELATIONSHIPS
    Directly reports to: Manager, Admin Services
    Directly supervises: Admin Tech, Helpdesk, Front Desk & Fleet Teams
     

    WORKING CONDITIONS

    STATUS: Permanent
    WORK SCHEDULE:  8-5 / Frequent requirements to work off hours and weekends
    TRAVEL REQUIREMENTS: Frequent
    WORKING LATE: Frequent

    JOB SUMMARY/OBJECTIVES:

    The role of the Admin Business Analytics Specialist is to be a part of a growing team in a fast-paced and evolving environment that delivers business impacts from data driven recommendations.

    Working in close partnership with internal business partners (including Finance and IT), participate in the design, delivery, and implementation of innovative and complex analysis providing rich data insights and improving business performance.

    The role of the Admin Business Analytics Specialist is to coordinate, execute for a singular, clear and actionable strategy and oversight to the fleet, admin tech, help desk, front desk teams.

    RESPONSIBILITIES

    • Producing periodic in-depth analysis, reports & presentations.
    • Promoting a culture of data-driven decision making and pro-actively informing stakeholders on key trends and performance indicators.
    • Managing and developing the reporting database for clean, up to date and easily retrievable information.
    • Helpdesk development and management.
    • Fleet management and supervision.
    • Financial analysis.
    • Preparation of statistical information.
    • Policy development & documentation.
    • Performs other related duties as assigned.
    KEY PERFORMANCE INDICATORS (KPI)
    • Accuracy in financial data analysis presented at intervals for planning administrative operations.
    • Positive contributions to the planning of business operation company-wide through accurate forecast and statistical information.
    • Monthly presentation of key Admin data & statistics.
    • Accurate representation of all admin information into monthly workflow/ data analysis.
    • Zero tolerance to company caused accidents.
    • Adherence to 80-100km safety limit for company fleets.

    JOB SPECIFICATIONS
    Academic and Professional:

    • Possess a Bachelor’s degree (minimum Second class lower/Upper Credit) from an accredited university or college; with relevant professional qualification.
    • Relevant professional certification is an added advantage.

    Experience:

    • 3+ years of relevant experience.

    COMPETENCE

    • Skills
      • Analytical skills
      • Team Spirit, Proactive Management
      • Detail Conscious
      • Calm patient and assertive
      • Ability to function under pressure
      • Excellent negotiation, communication, and interpersonal skills.
    • Knowledge
      • Records Management Skills
      •  Analytical skills
      •  Research methodology
      •  Excellent communication and organizational skills
      •  Numerical Skills
      • Detail-oriented
    • Attitude
      • Stable
      • Well-developed Safety skills
      • Good Interpersonal Skills
      • Transparent 
      • Integrity
      • Patient
      • High energy level

    go to method of application »

    Network Implementation/Support/Integration Engineer

      16
      Group Infrastructure Unit
      Isaac John, Ikeja GRA, Lagos

    JOB IDENTIFICATION
    SubDepartment:  Network Infrastructure Unit

    ORGANISATIONAL RELATIONSHIPS
    Directly reports to: Head Operations & Maintenance(WEST)
    Directly supervises: IT, Corp Members, Outside Plant and riggers


    WORKING CONDITIONS.

    STATUS: Permanent
    WORK SCHEDULE: 8-5
    TRAVEL REQUIREMENTS: Occasional
    SUPERVISORY RESPONSIBILITIES: Coordinating of IT, NYSC Corp members, Outside Plant Technicians and Riggers to ensure day to day engineering operations (implementation and support).

    JOB RESPONSIBILITIES

    • Provide technical expertise and leadership in the area of IP network design, implementation, optimization, and maintenance to support voice, data and/or video networks in differing stages of development.
    • Identify and implement equipment and solutions for creating and supporting IP networks for a variety of environments that require the use of wired and wireless transmission technologies.
    • Work closely with related departments, partners, and Vendors to deliver high quality and reliable network performance.
    • Evaluate user needs, systems, and new technologies to recommend the most effective communication and transmission systems.
    • Research and evaluate network/systems, performance capacity, and compatibility with existing systems. Install, configure, maintain, and support network equipment and network operating systems (e.g., routers, bridges, servers, switches, and/or port connectors).
    • Recommend and modify network configuration to improve efficiency and cost effectiveness.
    • Configure network and/or third party software application programs to provide improved response time and/or quality.
    • Recommend network database policies and procedures.
    • Ensure that the network is fully operational and appropriately integrated for access with other systems.
    • Analyze and monitor network activity to ensure optimal network operation.
    • Monitor network traffic, usage, and performance.
    • Run diagnostics to forecast performance thresholds.
    • Perform analysis of network efficiency, traffic routing and troubleshoot network/system failures.

    KEY PERFORMANCE INDICATORS (KPI)

    • Timely delivery and completion of projects
    • Proffering support (client and core network) within the available time.
    JOB SPECIFICATIONS
    • Academic: BEng Computer Engineering, BEng Electrical Electronics or any IT related degree.
    • Professional: CCNA (Cisco Certified Network Associate) CCNP (Cisco Certified Network  Professional)
    • Experience: 3 Years and above

    COMPETENCE

    • Skills
      • Good LAN/WAN network design and implementation skills.
      • Ability to solve complex problems in the shortest available time using honed analytical skills.
      • Good interpersonal skills with customers, vendors, and members of team.
    • Knowledge
      • Design and analytical troubleshooting of LAN, WAN network and Internet data architecture with good knowledge of routing protocols (EIGRP, OSPF, RIP etc).
      • Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).
      • Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
      • Understanding of the base station power supply (DC and AC) architecture and interconnectivity of relevant power devices/components.
      • A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
      • Knowledge and experience with network security (IPSec Firewalls) is desirable.
      •  A hand on experience with OSPF and BGP is desirable.
      • Experience with Wireless Point-to- Point and Point-to- Multipoint technologies is desirable
      • Must be able to follow multiple simultaneous projects to completion with minimal supervision.
      • Experience with leading inter- departmental negotiations, consensus building to reach common technical solutions.
    • Personal Attributes
      • Hardworking and Tenacious.
      • Performance driven.
      • Sharp analytical and logical reasoning.
      • Work effectively with my own initiative with minimal supervision and also as a part of a team.
      • Good customer relations

    go to method of application »

    Network Management Engineer

      17
      Group Infrastructure Unit
      Isaac John, Ikeja GRA, Lagos

    Sub Division: Monitoring and Command Centre​
    Job Function:  Network Management
    Reporting to: Head, Monitoring and Command Centre
    Travel Frequency: Occasional

    Purpose of the Job (Brief)
    To monitor the network 24*7, providing support for management and efficient configuration of systems that are used for monitoring and service feasibility, ensuring appropriate design and notification are provided in line with the requirement of the user departments.


    Expected Key Results (Detailed KPIs)

    • Application development
      • Key Activities: Setup network application based on the requirements of the requesting unit.
    • Network Monitoring
      • Key Activities: Ensure smooth running of Tall network monitoring systems: both for Core network nodes and transmission network.
    • Escalation
      • Key Activities: Ensure continuous engagement of vendors and OEMs on service related issues.
    • Network Operations
      • Key Activities: Ensure    Core    Network and    Customer links. Monitoring ensuring that applications are functioning properly.
    • Server/Application Administration
      • Key Activities: Ensure efficient performance of various servers and services managed by MCC.
    • Network Device backup
      • Key Activities: Ensure regular automatic backup of Core network elements(Cisco routers and switches).
    • Dashboard development
      • Key Activities: Setup dashboard to monitor KPIs for the various units within the organization.
    • Reporting
      • Key Activities: Generate and compile regular report/availability for each of the Colo sites and service Providers.

    Demonstrate (Key competencies)

    • Educational Qualifications & Functional Skills:
      • University Degree in Engineering
      • Professional Qualification (CCNA, ITIL, LPIC/CompTIA, etc.) an added advantage.
      • Ability to leverage technology to develop and enhance functional competencies
      • Database Management – Mysql, MSSQL, PostgreSQL, Oracle.
      • Knowledge of networking and network monitoring/management.
      • Knowledge and experience with various web technologies.
      • Open Source software customization.
      • Knowledge of current IT trends and technologies in software development.
      • Ability to learn new things quickly.
    • Work Experience:
      • Experience in Linux and monitoring system environment
      • Sound understanding and extensive experience in SNMP. TR-069 and network management
      • Experience in Perl, PHP, and Python
    • Other Requirements:
      • Customer Focus
      • Tech savvy
      • Action orientation
      • Drive results
      • Cultivate Innovation
      • Ability to optimize work processes
      • Resilience
      • Self Development
      • Nimble Learning

    go to method of application »

    NYSC, Pre-Service & I.T Internship

      18
      Finance, Network Infrastructure unit, Network Services Division, Information Systems & Technology
      All Branches

    JOB DESCRIPTION

    Reporting to: Supervisor
    Function: As applicable to requesting unit
    Job Grade: Temporary
    Location: All ipNX Branches
    Travel Frequency: Occasional
    Date: 18/04/2017

    Introduction of the Job (Brief)

    The ipNX internship program offers students in tertiary institutions in Nigeria the opportunity to gain work experience and providing students the opportunity to work directly with inspiring and experienced professionals. The insights and skills gained by the end of the programme would be invaluable for future careers to the following category of applicants:

    • Students undergoing the mandatory SIWES (Student Industrial Work Experience Scheme) program (INDUSTRIAL TRAINEE).
    • Graduates who have completed their Higher National Diploma programs for Polytechnics, colleges of education & Bachelor Degree for university institutions .and are awaiting NYSC deployment (PRE-SERVICE).
    • Corp members currently undergoing their National Youth Service Corps (NYSC).

    Purpose of the Job (Brief)

    • To learn new skills and add to their knowledge base while gaining confidence in their abilities.
    • To offer the opportunity to work with someone who can become a mentor for you - not only in the internship but throughout their career.
    • To learn about a career field from the inside and decide if this is the right career field for them.
    • To offer the opportunity to practice communication and teamwork skills.
    • To gain industry knowledge first hand from the organization and professionals.
    • To gain valuable experience and accomplishments to add to their resume.
    • To provide evidence that they have initiative, are reliable, and have a sense of responsibility.
    • To apply some of the ideas learned in school and provide a bridge between school and the professional world.   

    Deliverables (Maximum 5-6 key responsibilities)
    This section requires the top five accountabilities that role is to deliver own. Written in outcome language, this is not a listing of tasks but a grouping of tasks to determine outcomes required from the tasks.

    Expected Key Results (Detailed KPIs)

    Communications

    • Key Activities
      • Expresses ideas and thoughts verbally and in written form.
      • Exhibits good listening and comprehension.
      • Keeps others adequately informed

    Dependability

    • Key Activities
      • Responds to requests for service and assistance.
      • Follows instructions, responds to management direction.
      • Meets attendance and punctuality guidelines

    Initiative

    • Key Activities
      •  Volunteers readily
      • Seeks increased responsibilities
      • Undertakes self-development activities

    Job Knowledge

    • Key Activities
      • Exhibits ability to learn and apply new skills.
      • Keeps abreast of current developments.
      • Displays understanding of how job relates to others.
      • Uses resources effectively

    Use of Technology

    • Key Activities
      • Uses technology to increase productivity.
      • Demonstrates required skills
      • Keeps technical skills up to date.

    Overall Job Performance

    • Key Activities
      • Prioritizes and plans work activities.
      • Uses time efficiently and works in an organized manner.
      • Gathers and analyzes information skillfully.
      • Displays commitment to excellence.
      • Applies feedback to improve performance.
      • Completes work in a timely manner

    Demonstrate (Key competencies)
    This section requires an overview of the education, experience, and skills required to do the job at a satisfactory level. It is not a list of the jobholder's qualification.
    Educational Qualifications & Functional Skills:

    • CGPA ( 2.50 minimum)/BSC(2.2 minimum)/ HND(Upper Credit minimum).
    • WAEC (Minimum 6 B’s & C’s)    

    Work Experience:

    • Little or no work experience

    Other Requirements:

    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience

     

     

    go to method of application »

    Sales Account Manager

      19
      Network Services Divison
      Lagos

    Sub-department: Business Development Position level:

    Location: Western Region Geographic scope: Ikeja/Apapa/VI/Lekki

    Reports to: Territory Manager

    Direct Reports: Critical relationships: Division Head, Billing team, Service & Support team, Account Management teams, Customer Care team and potential Clients’.

    Overall job purpose: The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned territory. The role ensures an excellent client experience at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

    KEY RESULT AREAS

    1.  Achieve set revenue growth.
    • Achieve sales targets by developing new business with existing and potential clients within the territory. 
      • Good performance defined: Agreed revenue targets are met within defined timeframes.
    • Ensure contracts are put in place for customers.
    • Take solutions and consultative sell approach to ensure clients’ needs are accurately met.
      • Good performance defined: A structured plan created and followed through to the achievement of targets.
    • Create and implement a structured plan to achieve set targets.
    • Undertake cold calling, ensuring that the number of calls meets call targets as set by management.
      • Good performance defined: Call targets met.
    • Schedule and attend client meetings, ensuring that number of meetings meets targets as set by management.
    • Participate in sales campaigns to drive revenue and increase product growth.
      • Good performance defined: Attendance at industry related meetings/events and/or seminars.
      • Weighting: 70%
    • Grow product sales.
    • Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close; handover to the account management team.
    • Work with product managers to prepare proposals and detailed costings and prepare contract documents for review.
    • Develop new business relationships.
    • Present effective and professional presentations on ipNX products and services.
    • Manage and maintain a pipeline and ensure all sales administration is kept current at all times using Sales Tracker software.
      • Good performance defined: Sales Tracker is 100% up to date and accurate at all times.
    • Develop, maintain and apply a high-level knowledge of ipNX’s portfolio of products and services.
      • Good performance defined: Accurate and current knowledge of ipNX’s products and services.
    • Report on sales, activity, and performance.
    • Ensure activities comply with legal and ethical standards as well as ipNX policies.
    • Actively monitor market trends through personal contact with clients and industry associated meetings/events and seminars. Provide feedback to Head of Division.

          2. Delivers an outstanding client experience

    • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
      • Good performance defined: All clients are transitioned smoothly to the relevant account team.
      • Weighting: 15%
    • Proactive and responsive to clients and prospective clients.
    • Deliver an outstanding sales process and sales support to clients.
    • Proactively develop and improve processes to service clients.
    • Transition new clients smoothly and successfully to the account management team at all times.
    • Determine an efficient communication procedure to alerting account management teams of issues that impact client delivery or service.

          3. Works in collaboration with the team, developing good working relationships

    • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
      • Good performance defined: Fosters good teamwork. Strength of working relationship with the team. Works in a collaborative way with the team.Increased understanding of clients and their requirements and what makes our service valuable.
      • Weighting: 10%
    • Contributes to healthy competition within the business development team.
    • Ensure successful communication/works with all areas of the business.
    • Develop strong relationships with clients and fellow ipNX employees.
    • Accurate transfer of information from the prospect/client to the account management team.

          4.   Ensures compliance with ipNX values, policies, and standards, and ensures compliance will all local statutory requirements

    • Complies with all local legislative requirements.
      • Good performance defined: Understands and complies with all company requirements. Can be relied upon to act respectfully and ethically.
      • Weighting: 5%
    • Adheres to company policies and procedures and the corporate Code of Conduct.
    • Ensures personal adherence to workplace health and safety requirements and either address or brings to management’s attention when others are in breach of these requirements.
    • Acts in an ethical way when dealing with company assets and other people.
    JOB SPECIFICATION
    • Education:    B.SC Marketing / Sales / related disciplines
    • Technical Skills: Experience in a b2b sales environment; consistent track record of success in achieving and succeeding sales targets; proven ability in targeting new business opportunities; a confident negotiator with proven ability to close the deal; a positive and determined approach to researching and analyzing new business opportunities.
    • Industry experience:    Knowledge of the market, competitor behavior, and strategy.
    • Management skills:    N/A
    • Personal qualities:    Ability to generate ideas and solutions; self-motivated and results driven; excellent relationship management skills; team player; innovative; a genuine interest in news and current affairs; excellent organizational and time management skills; attention to detail and ability to work under pressure.  Proactive determined business hunter.
    • Technology skills:    Good Microsoft office suite competence, CRM competence
    • Language skills:    Fluent English
    • Communication skills: Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

    Method of Application

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