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At Kimberly-Clark, our work environment is designed to foster personal and professional growth. It reflects a sense of community that nurtures innovation. We are a global team who works together in a spirit of cooperation and trust to Improve the health, hygiene and well-being of people every day, everywhere.
Customer Manager Ref: CMG
• East Africa (Based in Kenya) • West Africa (Based in Nigeria) • Central Africa (Based in South Africa)
To be successful in this role, you are required to develop and implement a customer and/or distributor business plan that is aligned to the customer's and/or distributor's needs, KC business & GBA objectives, marketing and category plans, and to deliver budgeted growth targets by category (to be done jointly with customers and/or distributors where appropriate). You should continually monitor and analyse competitor activity, pricing and customer performance against the agreed objectives, to ensure that targets are achieved. The ideal candidate will ensure that K-CSA has the right product offering in the market place relevant to its competitors and specific to the market and consumer's needs, coupled with redefining geographic territories as and when the business requirement presents itself, and constantly look at new and innovative ways to improve the K-CSA route to market for the indirect channel.
This position requires a 3-year tertiary qualification (Bachelor's degree/diploma), coupled with at least 3 years' experience in selling and/or marketing, of which 2 years must have involved senior management interaction. You need a proven track record of delivering customer satisfaction, and successful management and implementation of development plans within the FMCG market. The ability to communicate in French would be an added advantage to your application.
Key Performance Indicators include: Achieving business targets including: Volume, NSV & IOP, Share, Supply Chain, POP by customer and new SKUs, Personal development and Teams development.
Key Interfaces: External customers and distributors, GM EWCA, GBA Leader & Team, Field Sales Team, Marketing Team, Supply Chain Team - demand planning and distribution, Sales support and debtors, IT and call centre, Customer Analyst, Financial/Business Analyst, Pricing Controllers.
To apply for this opportunity go to www.vertexsa.com and select available vacancies.
Ensure to check the reference number corresponding with the heading, when submitting your application. Closing date: 18 April 2011. No agencies please.