Fresh Career Opportunities at MTN Nigeria

Location Asaba

Details

• To provide general administrative support to the field sales team in the sub-region.
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation etc.
• Maintain leadership in the ICT/Digital industry by keeping abreast of relevant industry news and notifying the team as appropriate.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions etc.
• Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
• Co-ordinate the departmental common drive to ensure organized records and appropriate access and rights to respective team members and channel teams.
• Maintain the consolidated regional field coverage plans and track implementation through daily and weekly reporting by respective team members.
• Collate all team member reports to ensure timely and organized feedback to respective channel units on programs and activities undertaken
• Assist in providing reliable and efficient administrative support services
• monitoring appropriate utilization of office supplies
• raise all requisitions for the department
• administration support for reception management
• Ensure security of records (files, etc) and archival systems
• Custodian of channel databases within the region – conduct regular updates and ensure usability.
• organizing staff travel and accommodation
• Assist in preparing required reports in support of business operations and management decisions.

Job condition    

• Working in an open plan office
• Working 5 days per week with some late/early and weekend working activities
• Infrequent travel

Experience & Training    

• Minimum of 1 year post-degree experience
• Fluent in English
• Minimum of 1 years’ experience in an area of specialisation; with experience with working with others
• Experience working in a small to medium  organization
• Basic GSM
• Basic Telecommunication Fundamentals
• Relationship Management
• Telecommunications and Commercial Law

Minimum qualification     BA, BEd, BEng, BSc, BTech or HND

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Details

• To manage and develop the channels of distribution especially retailers to ensure MTN dominance at retail within assigned territory
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation etc.
• Maintain leadership in the ICT/Digital industry by keeping abreast of relevant industry news and notifying the team as appropriate.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions etc.
• Sustain the right organizational culture and behaviors by demonstrating the vital behaviours every time.
• Manage stock in channel and provide appropriate reports by directing outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
• Manage stock in channel and obtain/ record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
• Increase sales of VTU uptake /adoption and product penetration in developing markets through aggressive market activations especially on specific market days
• Ensure call cycle time of 20 visit a day per territory or as business requires
• Ensure  weekly / monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
• Resolve all issues/queries with regards to activations, products and promotions
• Provide Informal training in shops on products, services and promotions being run by marketing, channel or region and on the spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Identify new retail opportunities in developing markets, motivate for network coverage where necessary
• Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
• Manage Brand Visibility within the rural space while supporting all identified outlets with 100% merchandizing/POS as appropriate.
• Manage and deepen penetration into HORECA (Hotels, Restaurants, Cafes) outlets
• Focus on management of DYA retail agents while the TMCs manage the Super agents
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined
• Manage stock in channel and provide appropriate reports as follows;
• Advice RSMs if there is need for focussed activity in territory to help move stock – As appropriate
• Provide training on site to Increase product knowledge
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Follow up with product availability at Trade partners’ Point of presence  and provide weekly / monthly report
• Ensure all visited outlets give info on where, when, price etc of products and provide weekly report
• Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
• Target 65% space within each outlet (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Ensure 100% POS Distribution to all channels of distribution within 14 days of release
• Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
• Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.
• Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified  - Produce weekly report
• Ensure areas in your territory without adequate TP point of presence is filled by encouraging TP to open up points

Job condition    

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training    

• First degree in any relevant discipline.
• Fluent in English
• 1 years’ experience in an area of specialisation; with experience with working with others
• Experience working in a small to medium  organization
• Basic GSM
• Basic Telecommunication Fundamentals
• Merchandising Training
•  Selling
• In-depth Handset training
• Customer care
• Coaching for results

Minimum qualification     BA, BEd, BEng, BSc, BTech or HND

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Details

• To Manage Bank partnerships for the MTN on Demand service.
• To co-ordinate all internal activities to ensure effective operation of the service. This includes coordinating all marketing activities to grow the service.
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.
• Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.
• Develop partnerships report on agreed outputs as required.
• Gain a deep appreciation of all products and services
• Carry out and use research to accomplish business objectives
• Develop advertising/communication concepts in support of the service.
• Manage CLM and BTL activities for the service
• Manage advertising/promotions/events from concepts stage (agency briefing–script-storyboard development) to execution (production-flighting)
• Develop and manage partnerships with Bank partners and Aggregators to drive speedy implementation of the service roadmap.
• Develop and manage the service evolution/roadmap
• Develop KPIs to track the performance of the service
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Liaise with various stakeholders (departments, agencies/suppliers) to ensure smooth implementation of planned retention initiatives and ensure that such initiatives are implemented within budget.
• Nurture in house relationships with key stake holders to ensure smooth running of account management process
• Work with internal stakeholders to drive service delivery and availability.

Job condition    

• Normal MTNN working conditions
• May be required to work extended hours
• Frequent national travel

Experience & Training    

• A first degree in related discipline
• Fluent in English
• MBA will be an added advantage
• Minimum  of 6 years’ experience which includes:
• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Experience in Financial Services (Preferable e-Business Department)
• Project Management
• Payment Card Industry Standards
• Relationship Management
• Negotiation Skills

Minimum qualification     BA, BEd, BSc, BTech or HND