• Vacancy in a Logistics Service Provider Company - Hamilton Lloyd

  • Posted on: 18 May, 2016 Deadline: 27 May, 2016
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  • Hamilton Lloyd and Associates - Our client is a leading Logistic Service Provider Company. Due to internal expansion processes, they have decided to hire the services of Infrastructure Engineer.

    Infrastructure Engineer


    Report To: Infrastructure Manager

    Job Summary

    • As an Infrastructure Engineer role will be to ensure sound delivery of technical services for new and existing users.
    • You will be part of a team supporting a Windows environment that delivers hosted services to our users across our locations.
    • You will be providing a mixture of preventative support as well as integration activity around Windows Server environment, VMWare, Hyper-V and more.
    • Infrastructure Engineer will also be working in a fast-pace environment driving performance and reliability from software, infrastructure and cloud environments.
    • You will tackle challenging, unique situations every day and work with other functions and employees.
    • You will be looked upon as a subject matter expert and advocate to fellow team members on making reliable technical decisions around supporting and deploying large- scale services and engineering complex systems that run some of our customer’s business critical systems.
    • The successful candidate for this role will have strong analytical and troubleshooting skills, experience in integrating multi technology platforms and brands of product, solid communication skills and a desire to tackle the complex problems of scale which are unique.

    Job Responsibilities

    • Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
    • Responsible for management, maintenance and architecture of storage, virtualised environment, servers, network devices, and productivity tools
    • Monitor systems and identify performance issues proactively
    • Work within strict time frames and elevate incidents within defined timeframes
    • Test all changes to networks, hardware, software, and hosted applications
    • Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
    • Work with various vendors and service providers to ensure productive environment
    • Resolve issues and prepare status reviews and reports
    • Professionally represent the infrastructure team as a technical consultant on projects.
    • Maintain the necessary project plans and documentation of all system builds and modifications
    • Interact and coordinate with vendors, suppliers, distributors and contract consultants
    • Maintain a good working knowledge of current infrastructure and future trends
    • Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract

    Required Knowledge, Skills & Abilities

    • Solid technical background in a hosted services environment including infrastructure networks, hardware, software and telecommunications
    • Experience with incident ticketing systems, workstation management systems and desktop imaging. Knowledge of Microsoft Active Directory, Exchange and SQL Server
    • Good knowledge of security as it relates to cloud based infrastructure
    • Experience using automated monitoring tools
    • Ability to identify incident trends in order to elevate incidents in accordance with standard protocols
    • Able to gather relevant information systematically to troubleshoot and resolve issues
    • Ability to work in a team environment
    • Good analytical, problem solving and decision making skills
    • Good attention to detail, testing and documentation
    • Knowledge of ITIL and industry best practices
    • Strong virtualization experience using Hyper-V, VM Ware.
    • Proven ability to work in a cloud based or hosting environment
    • Proven track record with hosted desktop and published applications
    • Ability to maintain good working relationships with third party service providers and vendors
    • Strong oral and written communication skills

    Education and Experience:

    • Tertiary degree in Computer Science or related areas an advantage
    • Minimum Working Experience: 5 - 8years of relevant experience

    Method of Application

    Interested and qualified candidates should forward their CV's to uche@hamiltonlloydandassociates.com kindly make the subject of the mail the job title

    Note: Only successful candidates will be contacted.

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