Ongoing Recruitment at Etisalat Nigeria

Job Summary       

• Assist in executing tests and other quality assurance activities on all newly developed Prepaid and Postpaid Products and Services.
• Identify product faults or malfunctions, for corrective action, carry out performance checks in test and live environment

Principal Functions       

• Assist in planning and  developing  all testing activities  for all  newly developed prepaid and postpaid services up till operational delivery
• Generate test plans and test scripts for all prepaid and postpaid products and services
• Participate in the execution of User Acceptance Tests, Regression and Post Launch tests for all prepaid and postpaid products and services
• Consolidate and analyse test results from testers, track all reported defects and escalate to the resolver units to ensure corrective action is taken within the specified timelines
• Generate UAT and post launch test reports and ensure proper document control for all prepaid and postpaid products and services.
• Ensure availability of all required test resources i.e Tools, Devices, Test Environment and Man power before commencement of test.
• Attend team/divisional/departmental meetings as required
• Perform other duties as may be required by the Manager, Quality Assurance

Educational Requirements       

• First degree or its equivalent in a relevant discipline.

Experience, Skills & Competencies       

• Minimum of one (1) to two (2) years post NYSC work experience.

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Job Summary       

• Plan and execute the testing of all newly developed products and services to identify and escalate product faults or malfunctions.

Principal Functions       

• Plan, coordinate and ensure periodic product testing.
• Define suitable testing environment to assess proper functioning of all Etisalat products and services.
• Identify product faults/malfunctions, document findings and escalate to the relevant product development teams as required.
• Monitor and follow up on product modification initiatives and track successes.
• Participate in product design reviews to provide input on potential problem areas based on historical information gathered from previous tests conducted.
• Review all product documentation (including instruction manuals and corporate website content) to ensure technical accuracy, compliance, and completeness, and to mitigate risks.
• Provide guidance and manage the performance of subordinates (where applicable).
• Liaise with relevant unit/team/function in carrying out all relevant activities.
• Attend team/divisional/departmental meetings as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Quality Assurance.
• Perform any other duties as assigned by the Manager, Quality Assurance.

Educational Requirements       

• First degree or its equivalent in a relevant discipline.

Experience, Skills & Competencies       

• Three (3) to five (5) years relevant work experience.

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Job Summary       

• Own the development and implementation of Portfolio management framework to support achievement of strategic objectives through the successful completion of programs & projects and actual realization of benefits.
• Govern the enterprise strategic analysis of the company's vision, strategic objectives and business plans which is considered as the prime input for the program portfolio development process.
• Lead and mentor business analysts to elicit, capture, analyse, document requirements and provide effective communication to the relevant stakeholders.
• Drive maximum ROI and Benefit Realization through delivery of products and solutions that satisfy business and customer requirement.

Principal Functions       

• Lead the projects & programs strategy development at the enterprise level and based on corporate goals and strategic objectives.
• Govern the org chart structure introduction for the strategic programmes and projects.
• Establish and manage the selection, prioritization, balancing, and termination processes for portfolio components to ensure alignment with organizational strategy.
• Lead and mentor the analysis of portfolio trends, issues, change, dependencies, risks, and metrics.
• Ensure the continual improvement on Program Portfolio framework/process.
• Lead the business analysis efforts required across the enterprise. This includes aligning the vision and scope of programs and projects before they are evaluated and approved by the PPB for initiation.
• Lead the documentation and management of a bidirectional traceability matrix to verify and validate user requirements against delivered product/solution.
• Facilitate the benefits realization process across the organization's Programmes & Projects.
• Mentor program & project managers through PPM process & PMO framework implementation.

Educational Requirements  

• Bachelor's degree from an accredited college/university preferred.
• Possession of an advanced degree, preferably an MBA, will be an advantage;
• Certification of Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA)

Experience, Skills & Competencies  

• 9 to 12 years of combined work experience in the ICT industry with up to 8 years in Portfolio Management or Project / Program Management;
• At least 5 years' experience in a managerial role with direct people management responsibility;
• Proficient use of Microsoft Excel, PowerPoint and MS Project and/or related PM tools;
• Experience in complex program governance, issue resolution and decision-making; business case development; budget and resource management;
• Ability to lead, influence and gain the confidence and respect of senior executives, business sponsors, functional leadership and team members;
• Strong strategic enterprise analysis experience
• Good risk management ability
• Good change management ability
• Strategic Management (advanced level).
• Strategic Enterprise Analysis
• Program, Project & Portfolio Management (expert level).
• Capability to identify business benefits, develop measuring criteria and govern the delivery and realization of benefits (required)
• Experience in managing organizational transformations from structured-based to project-based
• Excellent understanding of the organization's vision, mission, strategies, business plans, local mobile market and telecom industry dynamics.
• Thorough knowledge of project and program management, including ability to assess project health based on high-level reporting documents
• Advanced knowledge of project management concepts and techniques.