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  • Vacancy in a Multinational Telecom Services Company via Best Search

  • Posted on: 30 October, 2015 Deadline: 4 November, 2015
  • View Jobs in ICT / Telecommunication View All Jobs at Best Search Recruitment
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  • Best Search Recruitment Limited - Our client, a multinational Telecom Services company, is currently seeking to employ suitably qualified candidate to fill the position below:

    Senior Business Analyst



    • The incumbent will be responsible for ensuring analysis and solution definitions through the interpretation of business rules and requirements for technical systems.
    • The Business Analyst is required to understand the business issues and data challenges of the customer organization and industry.
    • The incumbent should review and edit specifications, business processes and recommendations related to the client's Services offering.

    Key Responsibility Areas

    • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
    • Capture user requirements using story cards, workflow diagrams, proposed interfaces, process modelling & documentation.
    • Assist with testing to ensure that the minimum quality standards and requirements have been met.
    • Liaison between the business units, technology teams and support teams.
    • Follow the in-house agile software development lifecycle (SCRUM / Sprint approach).
    • Analyse costs and benefits of proposed solutions.
    • Work with the business owners to produce accurate, meaningful and measurable business cases.
    • Manage work items in task management system powered by Mantis Bug Tracker.
    • Produce and distribute BI reports and analysis to customers and management.
    • Collaborate with internal stakeholders based in South Africa.

    Job Requirements

    • Required Experience: 5-7 year(s)
    • Desired Courses: Any relevant field

    Experience and Education

    • 5+ years' experience as a Business Analyst
    • Experience in Financial Services Sector will be advantageous
    • MS Office & Visio
    • SQL
    • Data analysis skills
    • Technical background (especially in telecommunications and mobile) will be greatly advantages
    • Business Analysis Related Degree/Diploma (preferably internationally recognised qualification).

    Personal Characteristics

    • Customer service orientated
    • Attention to detail
    • Good interpersonal skills
    • Logical thinker (strong troubleshooting skills).

    Core Competencies

    • Proven ability to solve business problems is essential.
    • Team player able to work effectively with users, technical and business managers and colleagues, but must also be self-motivated and able to work in a fast pace and changing, start-up environment.
    • Ability to independently analyse data and make sophisticated business recommendations.
    • Strong document writing skills.
    • Experience in establishing the Business Analysis skill and function within a business.
    • Facilitation skills - meetings, client engagement, requirement elicitation.

    General Competencies

    • Understanding of corporate business functions.
    • Excellent communication and presentation skills are required to interact with and influence Business Management at all levels.
    • Ability to converse and liaise with both technical and non-technical stakeholders.
    • Possesses a good understanding of technology trends and movements, especially in the mobile sector
    • Proven ability to take responsibility and achieve high quality result.

    Method of Application

    Interested and qualified candidates should forward their Resume to:

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