Ongoing Recruitment at Pernod Ricard (Updated)

The Business Relationship Manager (BRM) is accountable for the delivery of all technology services to Pernod Ricard Nigeria (PRN).

The BRM will define the demand for IT services in line with the Pernod Ricard Global Bi Modal IT Strategy for the PRN.

Incumbent will be responsible to support the delivery of consistent end-to-end IT services, in line with the Business IT budget. They will do this through management of the portfolio of projects and service levels with internal global and regional delivery teams and external 3rd party service providers.

The role reports to the local Chief Financial Officer but has a strong functional reporting line to the IT Director for Sub Saharan Africa and ultimately holds the final responsible to increase the value realized from IT assets, investments, and capabilities in Nigeria.

RESPONSIBILITIES

Strategic Alignment (10%)

• Ensures Pernod Ricard Nigeria’s needs are represented in the long term vision of regional and global platform technologies and solutions 

• Communicate IT roadmap for Pernod Ricard Nigeria to all relevant role players.

Demand Management (10%) 

• Identify document and communicate key strategic business and functional requirements of Pernod Ricard Nigeria taking cognisance of IT regional and global strategic intent

• Liaise extensively with all relevant internal and external service providers in ensuring requirements are contracted

Portfolio Management – Projects (40%) 

• Own the delivery of IT solutions as the champion of IT for Pernod Ricard Nigeria

• In so doing provide consultative services through:

  1. Accurate analysis of business requirements and how these can be satisfied through available solutions.

  2. Relevant documentation and communication of these systems requirements to all parties responsible for delivery of the solution

  3. Project Management the delivery of the relevant solution.

Portfolio Management - Service Delivery (20%)

• Through close alignment with Internal and External technology providers ensure the operational day to day IT operations of Pernod Ricard Nigeria is effectively delivered

• Champion and drive relevant regional and global solutions which will benefit Pernod Ricard Nigeria

Governance (10%)

• Ensure Pernod Ricard Nigeria meet the internal and external audit requirements for relevant IT policies and procedures

Financial Management (10%)

• Ensure accurate Information Technology budgets are established for Pernod Ricard Nigeria and that these budgets are continuously monitored

• Ensures new/unplanned initiatives are raised and agreed before implementation

• Provides insight and transparency to IT service costs

Responsible for delivering all aspects of Logistics and Supply Chain to PRN including strategy development, the provision of business solutions, service delivery and budget management. As part of procurement team, has input into the overall strategy and management of the company

JOB SCOPE AND CONTEXT:

Office based, with domestic and international travel.

1. Risk Management

A. Ability to identify and evaluate operational risks such as supply, quality (including food safety), safety, environment, security, regulatory compliance (including customs and excise), social and ethical (including reputation)…

B. Ability to design and implement appropriate risk-mitigation plan in compliance with internal and external standards and norms.

• Identifies and qualifies complex or inter-related risks and recommends recovery action plans
• Defines acceptable risk level, balancing between risk mitigation and business objectives in the context of the overall strategy
• Anticipates new regulations impacts and brings his/her expertise to support decision making for the business
• Identifies and spreads best practices in terms of risk management

 2. Operations Performance Optimisation

A. Ability to maintain and develop operations performance by implementing performance assessment and continuous improvement systems.

• Designs performance measurement systems
• Implements long term improvement processes and monitors for the results
• Acts as an ambassador towards other functions, initiates and develops knowledge sharing with colleagues in his/her own area

3. Operations Planning Optimisation

A. Ability to develop, implement and improve business planning capabilities by understanding and challenging market demand and optimizing procurement, production and replenishment plans accordingly in order to meet demand.

• Models and articulates  operational capacity
• Proposes and makes decisions on capital investments based on the long term plan
• Improve processes, methods systems  planning optimization
• Defines target KPIs to ensure improved business planning capability 

4. Process Management

A. Ability to implement and optimize production / process management to meet the planned customer service levels, the required quality standard, at the required cost.

• Implement actions plans and processes to drive improvement in KPIs
• Understands the full production process from start to finish and how they interact and impact on each other
• Able to implement new production processes and ways of working
• Is able to describe upstream & downstream production processes connected to his/her activity
• Ability to use a variety of more advanced problem solving tools & techniques

5. Logistics Optimisation

A. Ability to master stock management, related infrastructure and goods transfer processes taking into account planning, quality demands, planned quantities and costs constraints.

• Creates a logistics strategy for Nigeria
• Seeks, recommends and manages the optimization of supply chain techniques, processes and tools
• Proposes improvement opportunities (e.g., transportation tender, warehouse outsourcing…)
• Optimizes the Logistics footprint taking into account cost-to-serve and inventory policy and customer service and environment
• Lead the full S&OP process internally and external to optimise inventory to meet business objectives.
• Challenges the organization to optimize sku portfolio range and depth

6. Procurement

A. Ability to manage the whole procurement cycle from business needs identification to suppliers relationship management

• Implements defined purchasing strategy and analyses all information  in order to suggest improvements
• Adds value to business through business opportunities identification and selection of best vendors sources
• Manages suppliers and optimizes their performance by ensuring agreements’ application
• Masters negotiation techniques (including influencing, compromise, win-win orientation…) and advises his/her team on this matter
• Ensures continuity of supply (BCM, capacity, security, risk…)
• Identifies and balances stakeholders‘ needs to deliver best result to the business

7. Customer Service & Quality Orientation

A. Ability to place service and quality at the heart of the business, making sure customer satisfaction is optimum (available product at the right time, in the right place, at the right quality and the right cost).

• Consistently places service and quality at the heart of decision making
• Matches the customer expectations with the organization and the strategy, ensures plant capabilities are in line with customers’ requirements
• Challenges the organization to anticipate customer and market future evolutions
• Broadly spreads service and quality orientation culture within operations teams promoting the right behaviours (integrity, flexibility)

8. Project & Change Management

A. Ability to lead change to ensure new solutions are evaluated, adopted and implemented (through alignment of business strategy, culture, structure, processes, people, and the implementation of projects).

• Identifies and masters a wide range of projects/change management methodologies  (organize & lead teams, scheduling)
• Anticipates changes that impact Operations processes
• Evaluates the operations’ environment and recommends appropriate change action plans
• Leads projects/change management initiatives at company level and/or cross-functional level
• Ensures with the stakeholders that the expected results are achieved and adapts/realigns if necessary
• Acts as an ambassador for change (adapts his/herself, remains positive, reduces resistance to change, resolves conflicts, etc) towards other functions 

9. Relationship Building and Communication

A. Ability to communicate effectively and build beneficial relationship with key stakeholders, through strong interpersonal skills.

• Is a role model of professional behaviour (such as honesty, cultural sensitivity)
• Acts as a catalyst of relationship building (internal and external)
• Possesses strong influencing skills
• Masters different communication techniques
• Develops a network of influential contacts (e.g., academic bodies, government, professional organizations, other companies)

Employee Management & Motivation within Department 

10. Talented staff recruited, developed, managed and motivated

A. Recruit talented employees

• Structure and resourcing levels evaluated
• Job descriptions relevant and up to date
• Vacancies filled in line with policies, equity targets, headcount and budget
• Suitably qualified employment equity candidates given preference
• Succession plans in place

B. Develop employees

• Suitable development opportunities and training identified
• Development plans implemented
• Employees coached and employment equity candidates developed
• Knowledge and training is applied
• Promotions recommended where appropriate 

C. Manage performance

• PR vision and values shared
• Expectations and objectives clearly communicated
• Performance monitored through review meetings held at least every six month
• Feedback on performance provided
• Salary increases proposed 

 

This job description is a broad reflection of the role and does not attempt to capture all specifics of the position.