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  • Ongoing Recruitment at Pernod Ricard (Updated)

  • Posted on: 14 May, 2015 Deadline: Not Specified
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    Pernod Ricard is the world’s co-leader in wines and spirits with consolidated sales of € 7,945 million in 2013/14.

    Created in 1975 by the merger of Ricard and Pernod, the Group has undergone sustained development, based on both organic growth and acquisitions: Seagram (2001), Allied Domecq (2005) and Vin & Sprit (2008).

    Pernod Ricard holds one of the most prestigious brand portfolios in the sector: ABSOLUT Vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Kahlúa and Malibu liqueurs, G.H.Mumm and Perrier-Jouët champagnes, as well as Jacob’s Creek, Brancott Estate, Campo Viejo and Graffigna wines.

    Pernod Ricard employs a workforce of nearly 18 800 people and operates through a decentralised organisation, with 6 “Brand Companies” and 80 “Market Companies” established in each key market.

    Pernod Ricard is strongly committed to a sustainable development policy and encourages responsible consumption.

    Pernod Ricard’s strategy and ambition are based on 3 key values that guide its expansion: entrepreneurial spirit, mutual trust and a strong sense of ethics.

    Inbound Logistics and Customer Services Manager


    Job description

    Manages the effective distribution of the Company’s products according to sales plan and inventory management in the warehouse and service to customers.


    • Office and warehouse based
    • Deals with a variety of stakeholders

    Performance Indicators (KPI)

    1. Distribution Management

    A. Manage goods flow to customers.

    • SPOC for 3P distribution agents/transporters.
    • Supervising the cost, quality, quantity, and good efficiency of the storage and movement of goods.
    • Controlling and coordinating the order phase and colligated information systems.
    • Establishing and implementing business strategies, plans, and objectives relating to distribution
    • Analyzing information to monitor plan performance improvements and product and goods demand.
    • Managing and allocating staff resources accordant with changing needs. Managing and allocating employee and financial resources.
    • Implementing and supporting programs and policies of organization.
    • Analyzing logistical problems, developing new solutions and increasing business growth by winning new contracts.
    • Negotiating with warehouse operators, insurance company representatives, and carrier for preferential rates and services.
    • Implementing safety and health procedures among transport staff.
    • Evaluating the inventory costs and freight costs associated with transportation to ensure appropriate costs

    2. Customer Order Management

    A. Manage export process

    • Export orders managed
    • Shipments arranged according to agreed Incoterm
    • Freight is controlled and monitored
    • Local regulations followed
    • Current price list available to the customers
    • Price changes uploaded to the system and communicated
    • Improvements and best practices implemented

    3. Stock Management

    A. Manage procurement process

    • Estimated sales forecast provided
    • Stock orders managed
    • PRN stock policy followed
    • Improvements and best practices implemented

    4. Manage warehouse stock

    • Stock level optimised through product classification and monitoring of slow moving stock
    • VAP’s and POS stock managed
    • Goods received, stored and loaded according to agreed criteria
    • SLA’s with warehouses negotiated and implemented
    • Stock takes completed according to internal policy (supervised when necessary)
    • Monthly reporting on stock levels provided showing evolution of stock by category
    • Improvements and best practices implementation.
    • Lead the full S&OP process internally and external to optimise inventory to meet business objectives.

    Stakeholder Relations

    4. Productive relationships with internal and external stakeholders maintained

    A. Develop a collaborative relationship with Sales and Marketing

    • POS availability and distribution according to plan.
    • Sales kept informed of pending orders
    • Sales forecasts refinement
    • Sales & marketing assisted with VAP’s needs management
    • Customer relationships managed effectively
    • Customers receive accurate sales forecasts and stock level reporting 

    B. Liaise with Finance

    • Management/safekeeping of documents for declarations transmitted
    • Required registrations for the company made and/ or renewed

    C. Negotiate with transport and freight suppliers

    • Tenders implemented when necessary
    • Global rates negotiated
    • SLA’s negotiated and implementation


    5. Budget managed effectively

    A. Manage costs against approved budget

    • Provide support for finance in the annual budgets and periodic forecast processes in areas relating to distribution.
    • Potential areas of saving and optimisation highlighted
    • Expenditure aligns with budget
    • Meaningful variance analysis reports provided
    • Bottom line results optimised
    • Guidelines on the T&E policy followed

    This job description is a broad reflection of the role and does not attempt to capture all specifics of the position. There may be variations within the same roles due to seniority or regional differences

    Desired Skills and Experience

    • Degree in Logistics Management, Supply Chain Management or Warehousing and Distribution Systems
    • 5 years logistics management experience with hands on experience in warehouse, transport and distribution management. 3 years inclusive management of these roles is an added bonus.

    Functional and Technical Competencies:

    Forecasting, Freight Management, Import/ Export Procedure, Warehouse/ delivery, Pipeline Concept & Operations, FGI/ SKU Management, IT, Company & Product Knowledge, Operational Policy & Procedures

    Behavioural Competencies:

    Effective Decision Making, Planning and Organising, Team Work, Communication, Technical Expertise, Big Picture Thinking, Change Management, Making Things Happen, Initiative

    Leadership Competencies:

    Strategic Vision, Entrepreneurship, Result Orientation, Live the Values, Team Management,

    go to method of application »

    Business Relationship Manager (BRM)


    Job description

    The Business Relationship Manager (BRM) is accountable for the delivery of all technology services to Pernod Ricard Nigeria (PRN).

    The BRM will define the demand for IT services in line with the Pernod Ricard Global Bi Modal IT Strategy for the PRN.

    Incumbent will be responsible to support the delivery of consistent end-to-end IT services, in line with the Business IT budget. They will do this through management of the portfolio of projects and service levels with internal global and regional delivery teams and external 3rd party service providers.

    The role reports to the local Chief Financial Officer but has a strong functional reporting line to the IT Director for Sub Saharan Africa and ultimately holds the final responsible to increase the value realized from IT assets, investments, and capabilities in Nigeria.


    Strategic Alignment (10%)

    • Ensures Pernod Ricard Nigeria’s needs are represented in the long term vision of regional and global platform technologies and solutions 

    • Communicate IT roadmap for Pernod Ricard Nigeria to all relevant role players.

    Demand Management (10%) 

    • Identify document and communicate key strategic business and functional requirements of Pernod Ricard Nigeria taking cognisance of IT regional and global strategic intent

    • Liaise extensively with all relevant internal and external service providers in ensuring requirements are contracted

    Portfolio Management – Projects (40%) 

    • Own the delivery of IT solutions as the champion of IT for Pernod Ricard Nigeria

    • In so doing provide consultative services through:

      1. Accurate analysis of business requirements and how these can be satisfied through available solutions.

      2. Relevant documentation and communication of these systems requirements to all parties responsible for delivery of the solution

      3. Project Management the delivery of the relevant solution.

    Portfolio Management - Service Delivery (20%)

    • Through close alignment with Internal and External technology providers ensure the operational day to day IT operations of Pernod Ricard Nigeria is effectively delivered

    • Champion and drive relevant regional and global solutions which will benefit Pernod Ricard Nigeria

    Governance (10%)

    • Ensure Pernod Ricard Nigeria meet the internal and external audit requirements for relevant IT policies and procedures

    Financial Management (10%)

    • Ensure accurate Information Technology budgets are established for Pernod Ricard Nigeria and that these budgets are continuously monitored

    • Ensures new/unplanned initiatives are raised and agreed before implementation

    • Provides insight and transparency to IT service costs

    Desired Skills and Experience

    • Bachelor's degree in Business, Engineering or Computer Science discipline: Master's degree is an advantage

    • Strong technical background in ERP implementation and management (Microsoft Navision advantageous)

    • Strong Technical background in sales force enablement and automation ( advantageous)

    • Solid understanding of IT operations and relevant frameworks (COBIT. ITIL etc)

    • Demonstrated management of third party service providers

    • Ability to establish and maintain a high level of trust and confidence

    • Experience in working with global teams, projects and implementations

    • Demonstrated ability to manage through constructive conflict to deliver positive outcomes. Comfort with asking challenging and difficult questions to business and functional leaders.

    • Ability to translate process, data, and technology concepts into business terms.

    • Ability to move frequently between high-level strategic view to a tactical view.

    • Proactively manages customer expectations

    • Financial acumen. Ability to manage the creation and delivery of IT budgets. Working knowledge of NPV, ROGI, etc.

    • Proficient in  Microsoft Suite Applications (Word, Excel, PowerPoint and Project)

    go to method of application »

    Supply Chain Manager


    Job description

    Responsible for delivering all aspects of Logistics and Supply Chain to PRN including strategy development, the provision of business solutions, service delivery and budget management. As part of procurement team, has input into the overall strategy and management of the company


    Office based, with domestic and international travel.

    1. Risk Management

    A. Ability to identify and evaluate operational risks such as supply, quality (including food safety), safety, environment, security, regulatory compliance (including customs and excise), social and ethical (including reputation)…

    B. Ability to design and implement appropriate risk-mitigation plan in compliance with internal and external standards and norms.

    • Identifies and qualifies complex or inter-related risks and recommends recovery action plans
    • Defines acceptable risk level, balancing between risk mitigation and business objectives in the context of the overall strategy
    • Anticipates new regulations impacts and brings his/her expertise to support decision making for the business
    • Identifies and spreads best practices in terms of risk management

     2. Operations Performance Optimisation

    A. Ability to maintain and develop operations performance by implementing performance assessment and continuous improvement systems.

    • Designs performance measurement systems
    • Implements long term improvement processes and monitors for the results
    • Acts as an ambassador towards other functions, initiates and develops knowledge sharing with colleagues in his/her own area

    3. Operations Planning Optimisation

    A. Ability to develop, implement and improve business planning capabilities by understanding and challenging market demand and optimizing procurement, production and replenishment plans accordingly in order to meet demand.

    • Models and articulates  operational capacity
    • Proposes and makes decisions on capital investments based on the long term plan
    • Improve processes, methods systems  planning optimization
    • Defines target KPIs to ensure improved business planning capability 

    4. Process Management

    A. Ability to implement and optimize production / process management to meet the planned customer service levels, the required quality standard, at the required cost.

    • Implement actions plans and processes to drive improvement in KPIs
    • Understands the full production process from start to finish and how they interact and impact on each other
    • Able to implement new production processes and ways of working
    • Is able to describe upstream & downstream production processes connected to his/her activity
    • Ability to use a variety of more advanced problem solving tools & techniques

    5. Logistics Optimisation

    A. Ability to master stock management, related infrastructure and goods transfer processes taking into account planning, quality demands, planned quantities and costs constraints.

    • Creates a logistics strategy for Nigeria
    • Seeks, recommends and manages the optimization of supply chain techniques, processes and tools
    • Proposes improvement opportunities (e.g., transportation tender, warehouse outsourcing…)
    • Optimizes the Logistics footprint taking into account cost-to-serve and inventory policy and customer service and environment
      • Lead the full S&OP process internally and external to optimise inventory to meet business objectives.
      • Challenges the organization to optimize sku portfolio range and depth

    6. Procurement

    A. Ability to manage the whole procurement cycle from business needs identification to suppliers relationship management

    • Implements defined purchasing strategy and analyses all information  in order to suggest improvements
    • Adds value to business through business opportunities identification and selection of best vendors sources
    • Manages suppliers and optimizes their performance by ensuring agreements’ application
    • Masters negotiation techniques (including influencing, compromise, win-win orientation…) and advises his/her team on this matter
    • Ensures continuity of supply (BCM, capacity, security, risk…)
    • Identifies and balances stakeholders‘ needs to deliver best result to the business

    7. Customer Service & Quality Orientation

    A. Ability to place service and quality at the heart of the business, making sure customer satisfaction is optimum (available product at the right time, in the right place, at the right quality and the right cost).

    • Consistently places service and quality at the heart of decision making
    • Matches the customer expectations with the organization and the strategy, ensures plant capabilities are in line with customers’ requirements
    • Challenges the organization to anticipate customer and market future evolutions
    • Broadly spreads service and quality orientation culture within operations teams promoting the right behaviours (integrity, flexibility)

    8. Project & Change Management

    A. Ability to lead change to ensure new solutions are evaluated, adopted and implemented (through alignment of business strategy, culture, structure, processes, people, and the implementation of projects).

    • Identifies and masters a wide range of projects/change management methodologies  (organize & lead teams, scheduling)
    • Anticipates changes that impact Operations processes
    • Evaluates the operations’ environment and recommends appropriate change action plans
    • Leads projects/change management initiatives at company level and/or cross-functional level
    • Ensures with the stakeholders that the expected results are achieved and adapts/realigns if necessary
    • Acts as an ambassador for change (adapts his/herself, remains positive, reduces resistance to change, resolves conflicts, etc) towards other functions 

    9. Relationship Building and Communication

    A. Ability to communicate effectively and build beneficial relationship with key stakeholders, through strong interpersonal skills.

    • Is a role model of professional behaviour (such as honesty, cultural sensitivity)
    • Acts as a catalyst of relationship building (internal and external)
    • Possesses strong influencing skills
    • Masters different communication techniques
    • Develops a network of influential contacts (e.g., academic bodies, government, professional organizations, other companies)

    Employee Management & Motivation within Department 

    10. Talented staff recruited, developed, managed and motivated

    A. Recruit talented employees

    • Structure and resourcing levels evaluated
    • Job descriptions relevant and up to date
    • Vacancies filled in line with policies, equity targets, headcount and budget
    • Suitably qualified employment equity candidates given preference
    • Succession plans in place

    B. Develop employees

    • Suitable development opportunities and training identified
    • Development plans implemented
    • Employees coached and employment equity candidates developed
    • Knowledge and training is applied
    • Promotions recommended where appropriate 

    C. Manage performance

    • PR vision and values shared
    • Expectations and objectives clearly communicated
    • Performance monitored through review meetings held at least every six month
    • Feedback on performance provided
    • Salary increases proposed 


    This job description is a broad reflection of the role and does not attempt to capture all specifics of the position.

    Desired Skills and Experience

    • Relevant degree in Supply Chain Management or related field.
    • 9 years Supply Chain experience in a commercial environment preferably with hands-on experience in demand planning, procurement and process management.


    Strategic Vision

    • Defines the future state vision, identifying opportunities to create long-term value or drive improvement, and shares the vision convincingly to inspire change


    • Proactively takes initiative, bold steps and calculated risks to develop the business while assuming responsibility for decisions

    Result Orientation

    • Delivers results and empowers others by setting clear objectives, providing adequate resources and feedback, and ensuring focus on results achievement

    Live the Values

    • Embodies and enthusiastically conveys Pernod Ricard key values, with adherence to ethics and a strong commitment to CSR initiatives

    People Development

    • Develops individual talent by providing ongoing feedback and creating individual development plans to enable people to reach their full potential

    Team Management

    • Builds and leads high performing teams by encouraging collaboration and ensuring alignment with the shared vision

    go to method of application »

    National Key Distributor Development Manager


    Job description
    The National Key Distributor Development Manager has accountability for providing leadership and drive to achieve RTC strategy. National KD Development Manager is accountable for leading his team and develop and drive our strategy and plans with Wholesalers/Stockists/Retails


    • Lead execution of Distributor Strategy for Nigeria.
    • Define coverage strategy for different channels to maximise the opportunity for all SKUs.
    • Create internal and external communications needed to support Way of Working 
    • Responsible for identifying Capex Budget for Distributor Vehicles required for the region.
    • Training and potential recruitment of salesmen
    • Lead distributor engagement process
    • Develop distributor development framework and implementation plan.
    • Develop and align  sales training needs
    • Develop Wholesalers strategy and outline /definition for each group (i.e. , Key, Tactical, Strategic Wholesalers) including relationship definition.
    • Internal awareness campaign to indicate progress (PRN Internal)

    Market Complexity
    Leads the Distributor Team in assigned territories and reports to the commercial director. Manage a team of about 4 to drive the distributor development plan and ensure sales capability is embed.

    • Need to liaise, communicate and inform with internal departments
    • Supply Chain Director
    • Commercial Director
    • HR Director
    • Marketing Director
    • Head of Information Systems Manager
    • Marketing Managers

    Leadership /Functional Responsibilities

    Functional Capabilities
    · Managing Relationships
    · Distributor Management
    · Commercial Planning
    · PVA
    · PROS & PROFS Segmentation
    · Trade Strategy Development


    • Drive achievement of profitable volume, market share & distribution targets by ensuring that Distributors are optimally managed to agreed stock levels/targeted volumes.
    • Ensure Distributor operations are in line with agreed Distributor Standard Operating System and tracked through dashboard.
    • Ensure all conditions in place locally to make warehousing development,  other supply chain and warehouse management principle are applied at Distributors
    • Ensure that Distributors are tracked  monthly on infrastructure action/development plans to ensure they are effective
    • Ensure that Distributors and staff are trained on distributor efficiency
    • Ensure Robust joint business planning are in place and reviewed monthly with all Distributors 
    • Identify and recruit the most suitable and capable trade partners based on the parameters identified in the RTC mode

    Desired Skills and Experience

    • Graduate with 8-12 years commercial expertise gained across Consumer Marketing and / or Customer Management.
    • Understanding of Sales, supply chain , logistics and finance.
    • Experience of managing large, remote teams
    • A motivational coach and leader
    • Great People and Influencing Skills
    • Great communication skills –written and verbal
    • Good analytical skills

    go to method of application »

    Key Distributor Executive


    Job description
    Distributors are our primary route to consumer in Nigeria. They must have the right level of infrastructure, capability in their organization for the delivery of our business goals. The KD Exec has accountability for supporting the broader Distributor team to develop and sustain amazing relationships with our distributors. They will implement our joint strategy and development plans with distributors and have a strong focus on working with distributors’ salesforce to develop the capability within their organisations.


    • Responsible for identifying Capex Budget for Distributor development required in assigned territory.
    • Training and potential recruitment of distributor organization in conjunction with KD team .
    • Control of financial payments made to distributors based on results delivered against any agreed KPIs linked to incentives.

    Market Complexity

    • Reports to the National key distributor development manager.
    • Responsible for the development of distributor infrastructure and capability.

    Leadership Responsibilities

    • Must be able to influence, inspire and drive performance without having direct management responsibility for distributor or PRN staff.

    Top 5 Accountabilities

    • Responsible for the development, tracking, deployment of distributor infrastructure. Ensure all conditions in place locally to make warehousing development, other supply chain and warehouse management principles are applied at distributors.
    • Responsible for training and structured coaching of distributor and PRN on distributor development initiatives like ERPs  IT infrastructure and other RtC initiatives. Wide influencing needed.
    • Collate local reporting and identify main priorities for improvement by the Divisional teams.
    • Must ensure that Monthly action plans are effective, especially for the weakest distributors on Warehouse infrastructure – to achieve this must regularly track distributor delivery against agreed timelines for infrastructure development.
    • Deploy and utilise Fixed coverage plan leveraging support tools (SFA & Dashboards)

    Desired Skills and Experience

    • A strong track record in Sales ideally with experience in more than one area of Sales including customer or distributor facing roles.
    • A good understanding of all Capabilities with the ability to work with distributors to apply these. Particularly important is Distributor Management, Targeted Trade Investment and Customer/Channel Profitability
    • Good commercial understanding and market knowledge.
    • Previous experience of managing/leading teams either directly or indirectly and a strong track record as a coach is valuable. Able to build true partnerships with distributors and internally with other functions. Previous experience of distributor management a distinct advantage
    • High levels of financial and P&L literacy as well as strong planning and project management skills are important.
    • Experience of working within and or with other functions and a track record of delivering results through cross functional teams, particularly marketing, supply and corporate relations is particularly valuable.
    • High degree of presentation and coaching skills
    • Good PC skills.


    Method of Application

    Interested and suigably qualified candidates should click on preferred job titles to apply online.

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