• Technical Services Officer At Oando

  • Posted on: 18 November, 2010 Deadline: 30 November, 2010
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  • DEPARTMENT TECHNICAL SERVICES

    VACANCY DESCRIPTION

    JOB SUMMARY

    The Technical Services Officer provides support to the Technical Services Manager in ensuring uninterrupted gas supply to consumers.  He/she is also responsible for operating and maintaining the gas distribution system (Gas pipeline, AGI and gas equipment) and ensuring all equipments remain in perfect working condition at all times.
    In addition, he/she is a key customer contact and helps ensure high levels of customer satisfaction are achieved and maintained for all gas consumers.  The role also has responsibility for performing and coordinating periodic readings from customer PRMS equipment to determine actual gas consumption levels, which is used to calculate monthly bills.
    Moreso, he/she is a backfill for the Technical Services Supervisor and must appreciate both the technical and business aspects of gas operations

    SPECIFIC DUTIES & RESPONSIBILITIES

    Records the system parameter readings and records customers’ gas consumption volumes.
    Prepares periodic gas and maintenance reports for the Technical Services Manager’s review and approval; highlights issues and provides suggestions for addressing problems noted/complaints from consumers.
    Handles PRMS installation and commissioning tasks.
    Checks performance of, and produces routine inspection reports on various AGI equipment:
    -       Gas Odourising system
    -       Emergency Shut Down valve
    -       TEG and TR
    -       Stand-by generator set (microturbine/diesel)
    -       Borehole pump assembly
    -       Cathodic Protection Systems for Steel Pipeline
    -       Pressure Regulating and metering system
    -       Gas Chromatographs
    -       Gas Pipeline SCADA
    Actively participates with the team during utility maintenance and repair works.
    Carries out routine and non-routine Right Of Way (ROW) surveillance for encroachment
    Collate and analyse equipment data for proactive and effective maintenance and Planning
    Ensures Effective manning of the 24/7 Technical Response Desk to Gas Consumers
    Carries out Pipeline integrity tests, Leak Surveys, etc
    Performs other tasks as assigned in the individual Annual Business Targets and by the Manager or Executive Management from time to time.

    KEY PERFORMANCE INDICATORS

    Achievement of on-time and within budget installations.
    Physical state of Gaslink pipelines, installations and equipment
    Safety levels/records at all installations; no. of accident free operations
    No. & cost of installation and commissioning related industrial accidents and environmental hazards that occur around construction sites, pipeline areas, the AGI and customer locations
    No. & cost of regulatory fines and penalties due to non-compliance or unsafe practices
    Customer satisfaction levels; no. of gas supply interruptions to consumers
    Quality, comprehensiveness and accuracy of periodic reports and activity logs
    Accurate troubleshooting and complete resolution of faults
    Plus other KPIs agreed in Annual Business Plan for Technical Services

    QUALIFICATIONS & EXPERIENCE

    1st degree in Engineering especially in Mechanical, Petroleum, Chemical, Electrical/Electronics Engineering
    3 – 5 yrs relevant industry experience in a similar role with a bias for hands-on, field-oriented tasks with good professional back office skills

    KNOWLEDGE & SKILLS REQUIRED

    Strong hands-on field maintenance and repairs skills
    Understanding of Oil & Gas Industry Dynamics – local & global
    Ability to interface team to management and the group
    Good grasp of Codes & standards applicable to the Gas/Pipeline/Power sectors
    Gas Plant & Pipeline Operations (including understanding of gas flow equipment, and process control)
    HSE Regulations & Policies for Gas/Power companies
    Hands-on knowledge of a Computerised Maintenance Management System (CMMS) software
    Good Knowledge of SCADA in Gas network application.
    Gas Systems & Installations Performance Tracking
    Good Computer skills – Windows, Microsoft Office (especially Excel), Email & Internet
    Project/Task Management skill
    Creativity & Innovation – an out-of-the-box thinker
    Organisation/Administration
    Customer Relationship Management
    Leadership/Supervisory and Team/People Skills
    Good Oral & Written Communication – Technical & Business
    Driving skill and valid Driver’s License
    Competence in Pipeline Integrity Management
    Strong data collation, analysis and reporting skills

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