Fresh Jobs at FairMoney

• The State Head for Large Merchant Acquisition will spearhead the acquisition efforts for high-value merchants across various key sectors, focusing on those with a minimum monthly turnover of N6 million per terminal and N30 million per month.

Key Responsibilities:

• Industry Focus: Lead merchant-acquiring efforts in key sectors, including but not limited to transportation, travel agencies, luxury bus operators, logistics, courier services, and ride-sharing platforms (e.g., Bolt & Uber).
• Relationship Building: Develop robust relationships with top merchants in the targeted sectors, fostering connections with key decision-makers.
• Team Management: Oversee a team of Key Account Managers responsible for acquiring and managing large merchants within the designated verticals.
• Network Development: Leverage an extensive network to identify opportunities, understand merchant needs, and promote the organization’s solutions for mutual satisfaction.
• Industry Engagement: Actively participate in industry-related events to expand relationships with key merchants, staying updated on sector trends and challenges.
• Association Partnerships: Collaborate with major associations within the targeted verticals to facilitate merchant acquisition and strengthen industry connections.
• Key Account Maintenance: Manage relationships with key accounts, ensuring their satisfaction and promptly addressing any concerns.
• Complaint Resolution: Timely resolution of merchant complaints, ensuring high customer satisfaction.
• Network Expansion: Continuously build networks within the assigned verticals, identifying new opportunities for merchant acquisition.
• Product Knowledge: Develop a comprehensive understanding of the organization's products and services, guiding others and effectively communicating value propositions to merchants.

Requirements

• Bachelor’s Degree in Sales and Marketing or related fields.
• 8-10 years of experience in Merchant Business within Fintech or a Commercial Bank, with a focus on managing large merchants.
• Strong communication and interpersonal skills.
• Proven track record of success in key account management, preferably within the fintech industry.
• Experience in managing high-performing sales teams.
• Flexibility, result-oriented mindset, and a strong work ethic.
• Self-motivated and capable of working independently to meet and exceed sales targets.
• Previous experience in Customer Service is a plus.

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Roles and Responsibilities

• Developing high-quality features by working with our Product team to better serve customers.
• Building a platform on which each market can plug its specific features while maintaining a solid common core product.
• Tackling complex financial processes with the right patterns and appropriate solutions.
• Helping drive the architecture and technology choices that enable a world-class experience for our customers.
• Being responsible for designing, developing, and deploying medium to large-sized projects.
• Helping define engineering best practices and providing technical mentorship to other members of the engineering team.
• Contributing to continuous improvements to an infrastructure that can handle millions of clients.
• Analyzing and improving efficiency, scalability, and stability of monitoring, continuous integration, and platform integration.

Requirements

• Bachelor’s / Master's Degree in Computer Science, Maths, or related technical domain.
• You have 6+ years of experience in backend software development with C#.
• You have 2+ years of experience working in Fintech.
• You have 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
• You have excellent verbal and written communication skills.
• You have excellent problem-solving skills and object-oriented design skills.

Our Technical stack:

• Our customer-facing product is an Android and IOS application.
• It communicates with a .Net Core (C#) backend.
• We are hosted on Azure cloud: we use Azure SQL, Azure DevOps, Azure app service, and some other great services that Azure cloud offers.

Preferred Qualifications:

• Experience being a part of building complex software systems that have been successfully delivered to customers;
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations;
• Experience with cloud providers, preferably Azure, alternatively AWS/Azure;
• Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, create technical designs and specifications.