Jobs at Marsh McLennan

What you can expect:

• The incumbent will contribute to the development of the Specialty growth strategy, establishing and delivering the strategic priorities relevant to Specialty in the region. Leading the drive and execution of a sales culture across Specialty.
• The incumbent will assume responsibility for the delivery of key projects, including the execution of growth strategies and developing a more collaborative and connected focus around network/clients.
• To be successful in this role it will be essential to optimize and drive relationships with key stakeholders. This is a full-time role, and the incumbent is required to demonstrate passion and hunger in the fulfilment of their key responsibilities.

What you will be rewarded with:

• An international well-established company with a strong brand and strong results to match;
• Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities;
• Opportunity to make the difference and work on both local & regional projects;
• Stable employment and hybrid working model (3 compulsory days on-site);

We will rely on you to:

• Provide leadership that reflects a strong client and colleague focus and a commitment to delivering best-in-class services that benefit our clients
• To develop and grow income and business
• Responsible for insurer binder facilities (renewals, risk profiling, claims authorization)
• Responsible for service delivery to the clients and ensuring successful renewal of insurance contracts
• Oversight of technical, claims and service delivery teams and ensuring standards are properly implemented for clients in terms of quality management systems
• Preparation of budget for the division and understanding the importance of client profitability
• Keep abreast with the insurance markets (both local and overseas)
• Constantly build relationships between client, suppliers and the company
• Fostering of sound working relationships with other functional business units
• Familiarity and compliance with all company policies, statutory and regulatory requirements
• Travelling to service accounts
• Comprehensive knowledge of all standards applicable in respect of the client service delivery function
• Ensure all products and services available within Marsh Africa are marketed to the client as appropriate
• Participation and representation on various industry forums
• To identify, develop, and coach key talent and ensure succession planning
• Ensure all client queries expeditiously addressed
• Ensure adherence to underwriting guidelines according to company standards
• Oversee negotiation with the local and reinsurance market (via the reinsurance brokers)
• Review quotations from the market and make recommendations
• Ensure receipt of signed placing slips, wordings, endorsements
• Ensure compilation and submission of closing instruction to the market in accordance to company standards

What you need to have:

• Member of the Chartered Insurance Institute Nigeria
• Impeccable communication skills (both written and verbal) with a focus on efficiency and clarity.
• Desire to succeed in a demanding, innovative, and entrepreneurial environment.
• Self-starter with a track record of seamless execution of complex projects with minimal guidance.
• Analytically minded and efficiency-minded.
• Detail-oriented, strategic thinker with analytical problem-solving capabilities and thrives in ambiguity.
• Highly organized and comfortable with creating structure, presentations and workflows.
• Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
• Ability to learn quickly and maintain a high-performance level in a fast-paced, high volume environment.
• Ability to drive change and effect change management.
• Ability to engage and execute solutions for clients with limited support

You will stand out if:

• Knowledge & broking experience of the Construction, Energy & Marine sectors
• Demonstrated ability to bring in business
• Practical knowledge of the Nigerian Regulatory Environment

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What you can expect:

• In this role, you will have the opportunity to develop and execute MMB's new business for EH&B in Nigeria.
• You will actively respond to identified business opportunities and take ownership of sales responsibility and accountability for delivering new business.
• Additionally, you will play a key role in implementing MMB's EH&B Sales strategy, ensuring its successful implementation.

What you will be rewarded with:

• An international well-established company with a strong brand and strong results to match;
• Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities;
• Opportunity to make the difference and work on both local & regional projects;
• Stable employment and hybrid working model (3 compulsory days on-site);

We will rely on you to:

Growth

• Actively execute sales efforts to achieve the New Business budget and implement a sustainable and ethical growth strategy for the EH&B book of business, including new and cross-selling opportunities.
• Manage approaches to major prospects, deliver new business projects, and increase profitability in line with the Company's strategic plan. Conduct research and pipeline development, reporting to MMB Management and the Marsh Group.

Pipeline Management and Forecasting

• Assist with cross-selling strategies on existing accounts and maintain pipeline integrity, volume, and velocity.
• Participate in sales forecast meetings and drive the implementation and adoption of MPower within Nigeria.

New Business & Renewal Updates

• Coordinate regular updates of the local EH&B Business Development and renewal, reporting to the MMB Business Leader, West Africa.
• Coordinate New Business Reports to MMB and anchor Monthly New Business Development Feedback Sessions.

Client Retention

• Lead client servicing teams to achieve expected outputs through KPI management and prioritize client-centricity.
• Maintain strong client relationships, follow client reporting standards, and aim for a +95% client retention rate.
• Ensure timely submission of terms to eliminate renewal misses and accurate revenue recognition by submitting necessary documents on time.

Driving MMB Values

• Support the development of a talent pool for EH&B in Nigeria and guide team resources to achieve set outputs through KPI management.
• Foster collaboration and actively seek to work with others to provide service and solve challenges.
• Strive to be the best in everything you do, encourage proactive problem-solving, and drive teams to do the same.

What you need to have:

• Master’s Degree (or equivalent) in any discipline.
• Experience in Business Development and Management positions.
• Experience in insurance or banking industries.
• Experience in building and managing client relationships.
• Exceptional communication skills.
• Analytical Thinking and Attention to Detail.
• Proficiency in MS office tools.