Jobs at Appzone Limited

Job Description

• Lead the development of product enhancements from design through to deployment.
• Collaborate with the development team to gather requirements and design solutions that meet business needs.
• Write high-quality code in C# / .NET Framework. Knowledge and coding experience in any other server-side language will be desired.
• Conduct testing of new features and functionality to ensure they meet quality standards.
• Work with containers and messaging services to ensure that our products are scalable and reliable.
• Participate in code reviews to ensure code quality and maintainability.
• Perform root cause analysis on application issues and develop solutions.
• Troubleshoot and resolve technical issues related to our software products.
• Document product enhancements and communicate changes to relevant stakeholders.
• Mentor junior team members and provide technical guidance as needed.
• Stay up-to-date with emerging technologies and best practices to ensure that product enhancements are innovative and effective.
• Take on additional responsibilities as needed to support the team and business needs.

Requirements

• BSc in Computer Science or related field.
• 3+ years of experience in software development or a related field.
• Strong understanding of C#, .NET framework, SQL databases; and knowledge of web-based technologies such as HTML, CSS, and JavaScript will be a plus.
• Experience with system design and architecture, including designing scalable and reliable systems.
• Experience with containerization, messaging services and other cloud services such as Docker, Azure Service Bus, Kafka and others.
• Experience leading projects and mentoring junior team members.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, and ability to work independently and as part of a team.
• Experience on any core banking, card issuance, merchant services, or loan automation products within the Fintech industry will be a plus.

go to method of application »

Job Description

• Write high-quality code as required, and contribute to the design and implementation of applications and ensure the development of products and features enhancements from design through to deployment.
• Oversee the development of functional applications on the server-side and client-side of our various products/platforms
• Design, develop, and maintain scalable and high-performance server-side applications using, either one or more of, .NET, Java, Python, and/or NodeJS.
• Implement RESTful APIs and integrate with various services and databases and optimize application performance and troubleshoot issues.
• Build responsive and intuitive user interfaces using React, jQuery, and/or Angular.
• Collaborate with UI/UX designers to translate design concepts into functional front-end code and ensure cross-browser compatibility and optimize front-end performance.
• Develop end-to-end solutions that connect frontend and backend components seamlessly and participate in architectural discussions and contribute to the overall system design.
• Ensure high code quality through thorough testing and code reviews and contribute to and leverage open source projects to enhance our technology stack.
• Ensure the production of scalable and functional applications that meet specifications and perform code reviews, inspecting code quality and assuring process adherence.
• Draft application operating procedures and technical documentation as required, and actively participate in scrum processes and collaborate in ensuring a smooth run of operations across multiple Engineering teams.
• Conduct testing of new features and functionality to ensure they meet quality standards, and work with containers and messaging services to ensure that our products are scalable and reliable.
• Participate in code reviews to ensure code quality and maintainability and perform root cause analysis on application issues and develop solutions.
• Troubleshoot and resolve technical issues related to our software products, document product enhancements and communicate changes to relevant stakeholders.
• Stay up to date with emerging technologies, best practices, and open source trends.

Requirements

• BSc Degree in Computer Science, Computer Engineering, Electrical & Electronics Engineering, or a related field of study from an accredited higher institution. 
• 4+ years’ related work experience in software engineering, preferably within the Fintech, Banking and/or financial services sector.
• Proficient in at least two in any of the server-side languages such as, Java, .NET, Python, NodeJS; proficient in client-side web-based technologies and frameworks/libraries such as, React, Angular, jQuery, HTML, CSS, etc.
• Solid understanding of RESTful API design and integration, familiarity with databases (SQL and NoSQL), server and cloud platforms (i.e., Azue, AWS, GCP, etc.)
• Experience with system design and architecture, including designing scalable and reliable systems.
• Demonstrated ability to build and maintain complex applications and proven experience working on multiple open-source projects.  
• Excellent communication and interpersonal skills, and ability to work independently and as part of a team.
• Knowledge of Microservices architecture and containerization methologies and strategies.
• Ability to take ownership of projects, work independently and manage multiple priorities effectively.
• Experience in a fast-paced start-up/scale-up environment, will be a plus.

go to method of application »

Job Description

• Identify vulnerabilities and exposure within enterprise networks, systems, and applications.
• Lead or enable exploitation operations in support of organization objectives and target requirements.
• Perform technical (evaluation of technology) and nontechnical (evaluation of people and operations) risk and vulnerability assessments of relevant technology focus areas (e.g., local computing environment, network and infrastructure, enclave boundary, supporting infrastructure, and applications).
• Provide recommendations regarding the selection of cost-effective security controls to mitigate risk (e.g., protection of information, systems, and processes).
• Provide technical documents, incident reports, video recorded descriptions, findings from computer examinations, summaries, and other situational awareness information to relevant stakeholders.
• Conduct and/or support authorized penetration testing on enterprise network assets and perform penetration testing as required for new or updated applications.
• Review the security status of a system (including the effectiveness of security controls) on an ongoing basis to determine whether the risk remains acceptable.
• Provide recommendations for how to improve the controls based on test scenario findings and create and conduct custom tabletop exercises.
• Partner with other teams on alert development to create new alerts and identify gaps in alerting.
• Develop your own test scenarios by performing threat hunts and ethical hack tests and analyze Threat Trends to identify indicators of compromise (IOCs).
• Design and develop new tools/technologies related to cybersecurity and identify control gaps that allow threats to enter our network.
• Develop specific cybersecurity countermeasures and risk mitigation strategies for systems and/or applications.
• Exploit network devices, security devices, and/or terminals or environments using various methods or tools.
• Create comprehensive exploitation strategies that identify exploitable technical or operational vulnerabilities, and test and evaluate locally developed tools for operational use.
• Identify functional- and security-related features to find opportunities for new capability development to exploit or mitigate vulnerabilities.
• Perform analysis for target infrastructure exploitation activities and conduct exploitation of wireless computers and digital networks.
• Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Electrical & Electronic Engineering, or a related discipline from a reputable higher institution.
• 3+ years experience in a similar role, preferably in a Fin-tech or financial services industry.
• Experience leading projects and mentoring junior team members will be a plus.
• Strong analytical, planning, organization, and problem-solving skills.
• Excellent communication and interpersonal skills, and ability to work independently and as part of a team.
• Experience with web security, application security, and strong red team security experience is essential.

go to method of application »

Job Description

• Lead and drive product development through the scrum teams; writing user stories, prioritizing backlogs, coordinating release activities,
  and supporting sprint ceremonies. 
• Track the progress towards the release of a feature or set of features / enhancements on Qore or its ancillary products and services. 
• Manage the product roadmap for Qore and its ancillary product and services, including defining, revising, specifying, and prioritizing the key features and / or enhancements to deliver market leading functionality for clients. 
• Manage the product backlog and ensure that it is appropriately prioritized to achieve maximum business and client value. 
• Ensure client facing assets (e.g., documentation, developer sites, contracts) are maintained, improved, and updated as new features are developed. 
• Collaborate with the wider team to refine features and develop appropriate stories for development. 
• Assess the impact of new features on all aspects of the overall Product Operating Model including legal, data protection, sales, technical pre-sales, client on-boarding, client support, all documentation. 
• Conduct both qualitative and quantitative research to develop a deep understanding of our consumers, their needs, and opportunities for product development.

Requirements

• BSc in any discipline from an accredited and reputable institution. UI/UX design skills and experience will be an added advantage.
• 5+ years' experience in B2B product development and / or product management, with specific knowledge and good understanding of any of the following: core banking, digital lending, merchant services/agency banking, and card issuance solutions will be a plus. 
• Working knowledge and experience in agile product development and methodologies and experience working with a squad using product frameworks, lean methodologies and design thinking.
• Excellent verbal and written communication skills, presentation & negotiation skills with passion for creating a delightful experience for our clients/partners. 
• Proficiency in product management tools such as JIRA, Adobe Analytics, etc., and solid understanding of the product management lifecycle.
• Ability to influence, persuade and successfully interact with all levels of clients and internal stakeholders. 
• Relevant professional certifications in Product Management/Project Management, such as AIPMM, will be a plus.
• Ability to work in a fluid, fast-paced and ever-changing environment with deep experience in collaborating effectively across an organization with internal colleagues and third parties. 
• Experience in the fintech, banking, payments, and/or other related fintech sector will be preferred.

go to method of application »

Job Description

• Create project plan and other supporting projects; conduct project initiation meetings with institutions document before project kickoff.
• Manage the implementation for channels specific integration and all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Manage project change request through the adoption of the organization change request process and report on project success criteria results, metrics, test, and deployment management activities.
• Collaborate closely with product managers, developers, designers, QA engineers, and other stakeholders to define project requirements, priorities, and milestones.
• Facilitate effective communication and foster a collaborative environment to ensure alignment and engagement across all project teams.
• Prioritize project intakes and ensure projects are properly assigned to project team members.
• Maintain a program report that provides an overview of the status of all projects currently in progress and those that have been completed.
• Identify opportunities for process improvements, automation, and efficiency as it relates to the evolving need of solution delivery department.
• Prepare estimates, assign resource(s) and duration and detailed project plan for all phases of the project.
• Manage the day-to-day project activities and resources and facilitate project status update meetings.
• Manage project risk and issues, adopt the appropriate response for identified risk & resolve project issues.
• Engage with internal and external stakeholders to gather requirements, provide regular updates on project status, and address any concerns or issues in a timely manner.
• Manage stakeholder expectations and ensure a high level of satisfaction with project outcomes.

Requirements

• BSc / BEng Degree in Project Management, Engineering, or a relevant field of study. Higher qualifications and/or professional certifications in a related field will be a huge plus.
• 5+ years of project management experience, including tracking and planning projects, including experience working with business stakeholders within a cross-functional matrix environment, documentation and gathering of requirements from the clients / businesses, with relevant experience with full product lifecycle and understanding of development lifecycle and various technology methodologies that support that lifecycle, is essential.
• Skilled in project management, stakeholder management, risk & issues management; manage project scheduling, monitoring & control tasks using Microsoft Project or other relevant tools.
• Experience in product management, business requirement gathering & documentation, and good understanding of the SDLC process.
• Behavioral & technical competency: Analytical skills, Data analysis, Stakeholder management, Organization skills, Time management, Written and verbal communication, Leadership and Problem-solving skills.
• Knowledge and certifications in PMP, PRINCE 2 and SCRUM and good understanding of e-channels, APIs, and integration processes
• Experience in the successful delivery and launch of a lending automation product, card issuance product, core banking product, or agency banking product within the financial services or technology industry (i.e., Banking, Technology or Fintech) will be an added advantage.

go to method of application »

Job Description

• Lead the review, drafting, negotiation and management of commercial agreements across Qore’s business lines, including platform agreements, technology contracts, vendor agreements, partnership arrangements, NDAs, service agreements, data processing agreements and other commercial documentation.
• Provide legal advisory support to business teams on commercial decisions, product structures, operational matters, employment-adjacent issues, regulatory-adjacent questions and other matters with legal implications.
• Manage the contract lifecycle, including intake, review, negotiation, execution, filing, renewal tracking, expiry tracking and repository discipline.
• Ensure contracts and legal documents are reviewed within agreed SLAs and through the approved task management system.
• Identify, assess and escalate legal risks, including risks connected to the PSSP licence process, regulatory engagement, market expansion, commercial transactions, customer commitments and partner relationships.
• Coordinate with Regulatory Affairs, Compliance, Risk, Privacy and Corporate Governance leads on matters with cross-domain legal implications.
• Support the Chief LRCC Officer on Board-facing legal matters, shareholder and equity matters, corporate structure questions, investor-related legal documentation and governance-adjacent legal work.
• Maintain and improve Qore’s legal documentation infrastructure, including templates, standard terms, clause libraries, precedent records and legal playbooks.
• Brief, instruct and supervise external counsel on matters referred externally, and manage associated costs within approved parameters.
• Review AI-assisted legal outputs before they are treated as legal positions, used in external communications, escalated to management, or submitted to the Board, regulators or counterparties.
• Provide occasional cross-functional support to other LRCC teams in crisis or high-priority matters, where legal judgement or generalist LRCC experience is required.

Requirements

• Nigerian-qualified lawyer with LLB and BL.
• 6–8 years’ post-call experience.
• Experience in a reputable commercial law firm and an in-house / industry role within a regulated business, financial services institution, fintech, payments company, technology company or similarly complex environment.
• Strong commercial legal drafting, negotiation and advisory experience.
• Strong understanding of Nigerian and African commercial law, corporate law, contract fundamentals, technology contracting and the legal environment for fintech, payments or digital financial services.
• Experience advising on commercial contracts, regulatory-adjacent legal issues, product or technology matters, data protection clauses, vendor risk and business expansion.
• Good generalist legal range across commercial contracts, regulatory-adjacent advisory, corporate governance, dispute support, employment-adjacent legal issues and legal risk management.
• Experience managing multiple workstreams simultaneously with structured, documented output and strong SLA discipline.
• Experience working with or managing external counsel.
• Strong written communication, sound judgement under pressure and the ability to explain legal risk clearly to non-lawyers.
• Comfort working in a lean, high-accountability, AI-enabled legal and governance environment.

Advantageous:

• Experience in fintech, payments, banking infrastructure, lending automation, financial technology, SaaS or regulated technology businesses.
• Experience supporting Board-facing, investor-facing or regulator-facing legal matters.
• LLM, compliance, governance, technology law, data protection or financial services qualification.

 Ideal Candidate Profile:

• The ideal candidate is a commercially grounded lawyer who can move between detail and judgement quickly.
• They are precise with documents, practical with advice, disciplined with timelines, and mature enough to know when a matter can be resolved at Legal level and when it must be escalated.
• They must be comfortable operating in a growing function where structure is being deliberately built and where legal support must enable speed without compromising defensibility.

go to method of application »

Job Description

• Serve as the first point of contact for all customer operational issues and requests.
• Log, categorise, prioritise, and track cases on the service desk platform with proper categorisation, reproducible issue detail, and correct routing.
• Ensure clean escalation and closure notes for every ticket.
• Coordinate with Product Support and Engineering for deeper investigations on complex issues.
• Maintain proactive communication with customers throughout the resolution lifecycle, providing timely status updates and expected resolution timelines.
• Participate in daily and weekly service review cadences and contribute to operational reporting.
• Flag recurring or systemic issues to the RM Team Lead for escalation and root cause analysis.
• Maintain up-to-date client records including contact details, product subscriptions, and interaction history.
• Surface client sentiment, recurring pain points, and operational insights to the CSM team to support strategic engagement.

Key Outcomes / KPIs 

• SLA adherence – response and resolution targets met consistently.
• Ticket quality – proper categorization, reproducible issue detail, correct routing.
• First-contact resolution rate (where applicable).
• Customer communication quality and timeliness.
• Volume of open vs. closed tickets per reporting period.
• Internal escalation response time and follow-through rate.

Requirements 

• BSc in Accounting / Accountancy or a similar numerate discipline will be preferred.
• 2+ years of experience in B2B Relationship Management, Customer Support, Customer Success, Customer Relations, Customer Experience, Customer Operations, Technical Support, or Product Support role.
• Strong problem-solving and communication skills with familiarity with ticketing tools and service processes (ITIL-aligned discipline).
• Ability to handle pressure and manage multiple customers concurrently.
• Proficiency with service desk/ticketing platforms (e.g., Freshdesk, Zoho Desk, or similar).

go to method of application »

Job Description

• Provide sound, professional database advice, administration and proactive maintenance of the company data and database environments.
• Support the process for database architecture, installation, configuration, and management, while ensuring prompt and thorough backup, recovery, replication, and high availability.
• Perform optimization, including the writing of query, indexing, and optimization techniques to ensure efficient data retrieval and manipulation.
• Carry out database design, data modeling, and normalization to ensure scalable and performant database structures.
• Monitor, analyze, and optimize database performance, troubleshoot issues, and resolve problems related to query performance, indexing, and resource utilization.
• Set up procedures to monitor all database environments and ensure a minimum of 99.9% uptime.
• Work with the team to resolve issues and escalate extreme cases to the appropriate OEMs.
• Recommend new database and data architecture which would yield cost saving and enable increased growth of the revenue of the organization.
• Ensure periodic security checks on the database systems to prevent fraud and expose any compromise attempt noticed on the database.
• Ensure and test performance level on the databases and ensure compliance with data protection regulations and industry best practices.
• Plan Business Continuity operations and Disaster Recovery Operations to meet the required RTO and RPO as defined by the organization.
• Manage and maintain databases, ensuring high availability, performance, and security.
• Design and implement backup, recovery, and disaster recovery plans, and optimize server databases for efficiency and scalability.
• Troubleshoot database issues and implement long-term solutions; maintain database documentation, procedures, and governance policies.
• Collaborate with development teams to improve database architecture and optimize queries.
• Monitor disk usage, system performance, and capacity planning; update and maintain repositories with database-related code and scripts.

Requirements

• BSc Degree in Computer Science, Information Technology or any related discipline.
• 3+ years’ experience in Database Administration or a related data role, preferably within the financial services, technology or fintech industry.
• Experienced in SSMS, TOAD, Jupyter, Anaconda and other data related tools.
• Microsoft Certified Professional or Oracle Certified Professional (i.e., Any RDBMS certified professional certification).
• Experience in leading a team of database administrators, with problem-solving and analytical skills, with a strong willingness to learn new technologies.
• Passionate about Data and Databases with strong data interpretation skills.
• Structured Query Language skills (SQL), Procedural SQL, TSQL Programming; Python Programming, Excel Skills, and Bash Scripting.
• Familiarity with cloud database technologies (Azure SQL, AWS RDS, or Google Cloud SQL) is a plus.
• Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Strong knowledge of Postgres database architecture, installation, configuration, and management, including backup and recovery, replication, and high availability.
• Proficiency in SQL, including query writing, indexing, and optimization techniques to ensure efficient data retrieval and manipulation.
• Knowledge of database design principles, data modeling, and normalization techniques to ensure scalable and performant database structures.
• Ability to monitor, analyze, and optimize database performance, troubleshoot issues, and resolve problems related to query performance, indexing, and resource utilization.
• Knowledge of Postgres security features, including user authentication, authorization, and access control, to ensure data privacy and protection.
• Ability to manage multiple priorities, troubleshoot complex data issues, and provide solutions.
• Excellent communication, documentation, and high attention to detail.