Social Media and Community Manager at DreamLife Studios

Role Summary

• You will be responsible for managing social media pages, creating and publishing content, engaging online communities, covering events with smartphone content, and supporting campaign execution.
• This role is ideal for someone who understands social media culture, has an eye for premium branding, and enjoys creating content that performs.

Key Responsibilities

Social Media Management

• Manage daily activities across Instagram, TikTok, Facebook, LinkedIn, and other relevant platforms.
• Schedule and publish content according to approved content calendars.
• Maintain consistent brand voice across all client accounts.
• Monitor platform performance and recommend improvements.

Community Management

• Respond promptly to comments, direct messages, and customer enquiries.
• Build engaged online communities through meaningful interactions.
• Monitor conversations around client brands.
• Escalate customer issues where necessary.

Content Creation

• Capture high-quality smartphone content during shoots, campaigns, client visits, and events.
• Produce short-form videos for Reels, TikTok, and YouTube Shorts.
• Edit videos using CapCut.
• Write engaging captions that align with each brand's tone of voice.

Campaign Execution

• Work closely with the Marketing & Campaign Coordinator to execute campaigns.
• Support campaign launches, activations, influencer collaborations, and live event coverage.
• Ensure campaign deliverables are completed accurately and on schedule.

Trend Monitoring

• Stay ahead of platform trends, viral formats, and content opportunities.
• Adapt trends appropriately for premium hospitality, lifestyle, and experiential brands.
• Bring fresh ideas to weekly content planning sessions.

Reporting

• Track weekly performance metrics.
• Prepare simple reports highlighting content performance and community growth.
• Recommend actionable improvements.

Requirements

Required

• 1–3 years of professional experience managing social media accounts.
• Demonstrated experience managing business or brand pages.
• Strong understanding of Instagram, TikTok, Facebook, LinkedIn, and emerging platforms.
• Good smartphone videography skills.
• Working knowledge of CapCut.
• Strong writing and communication skills.
• Excellent organisational skills.
• Ability to manage multiple accounts simultaneously.
• Availability to attend events and create content outside the office when required.