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Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities.
GVA Partners is also a l...
Job Brief
The Relationship Manager will be responsible for maintaining and deepening existing business relationships. As an everyday field-based employee, he/she is equally expected to perform a daily field function known and referred to as prospecting, whereby he/she speaks to a specified minimum number of people (in the course of the daily duty of visiting customers) and obtain the names and contact details of those interested in our products for a further follow up by the Marketing Group. Many times, the interest in our other products may come from existing customers under our management. It is equally possible that existing customers may want more volume of what they already have with us. The relationship manager shall engage in new business acquisition and closing sales.
This individual is equally expected to manage all field related after-sales process life cycles through design, implementation, optimization, redesign and renewal to ensure high quality and accuracy of work and the promotion of a total stakeholder quality approach to work.
Additionally, he/she will be responsible for the coordination, reports and organization of Marketing meetings including taking all minutes of discussion and ensuring implementation of all resolutions at the Marketing meetings.
Lastly, the Relationship Manager shall be responsible for writing of all proposals and shall keep records and tracks of every proposal including regular contacts with the prospects until prospect becomes a client.
Duties and Responsibilities
- Plan and execute detailed field program
- Ensure every client is contacted at least once a month via phone, visit, email etc.
- Ensure every client is visited and seen at least once every quarter
- Ensure renewal notices are sent to clients in a timely manner
- Facilitate timely, consistent and proactive support for the provision and prompt delivery of policy documents, receipts and other customer related documents.
- Maintenance of good relationships with clients.
Functional Competencies Needed For the Position:
Ability to:
- Build and maintain strategic partnerships
- Organize and prioritize field work schedules to meet different needs and deadlines
- Coordinate cross-functional efforts thereby focusing on core process performance, strategic objectives and customer satisfaction
- Measure the cross-functional efforts
- Recognize opportunities for process innovation by researching best practices and promoting better and more effective ways of doing things
- Demonstrate good knowledge of Information Technology and apply such to daily work / Maintain information and databases
- Prepare timely inputs and reports
- Must possess analytical and logical thinking processes with the ability to apply pragmatic solutions within regulatory / organization laid down boundaries
- Must within a short period of time demonstrate full understanding:
- Of the main processes and methods of work regarding the position
- Of the organizational policies and procedures relating to the position and apply them consistently in work tasks
- Constantly strive to keep job knowledge up to date through self directed study and other means of learning.
Core Competencies & Skills Needed for the Job
Must demonstrate
- Proper ethics and integrity
- Excellent Dress Sense
- Excellent human relations.
- Corporate behavior, knowledge and sound judgment
- Initiative
- Desire for self-development
- Qualities of a team leader and promote / facilitate team work
- Ability to create synergies and sense of ownership at work
Must Possess
- Conflict management skills
- Informed and transparent decision-making skills
- Experience in the usage of computers and office software packages (MS Word, Excel etc.)
- Fluency in English (any other foreign language will be an advantage)
- Promote learning and knowledge management Share knowledge
Education
- First Degree (Minimum 2:2)
- Masters (an advantage)
Experience
- 4years of relevant after Sales and support service experience in:
- Professional Services Sales and Marketing
- Customer Service and Relationship Management
- Must be a female
- Ability to speak Igbo language is an added advantage
- Candidates who live on the island is an added advantage
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Job Overview
- Full stack web development
- Gather user requirements, write code using an agile methodology, and continuously update the back-end code of the product.
- Collaborate with internal stakeholders, the development team and Scrum Master to develop, design, build and launch the product.
- Development of BPM Workflow Processes and Digital Process Automation on the ProcessMaker Platform
- Development of Processes on Robotic Process Automation Platform with the use of UiPath.
Key Responsibilities
- Works closely with end-users to identify issues and captures business requirements.
- Integrates user-facing elements developed by front-end developer with service side logic.
- Translates business requirements into system design specifications.
- Performs appropriate development and testing activities.
- Optimizes the application for maximum speed and scalability.
- Deploys regular releases in an agile approach.
- Creates appropriate documentation as defined by the agile development methodology.
- Build processes on the ProcessMaker and RPA platforms
- Enhancement of existing processes on automated on the ProcessMaker and RPA Platform
- Works closely with business stakeholders and end users to develop an understanding of how the applications are used by the user teams being supported.
- Designs and implements data storage solutions.
- Maintains competency in the technologies related to responsibilities.
- Works on complex systems analysis and programming assignments with minimal supervision; expected to independently determine solutions.
Qualifications & Experience
Mandatory:
- Bachelor's Degree in Information Technology, Computer Science, or a related quantitative discipline
- Minimum of 2 years of full stack development experience
Desirable:
- Master's Degree in Information Technology, Computer Science or a related quantitative discipline
- Relevant professional qualification.
Required Knowledge, Skills and Abilities:
- Knowledge of Scrum/Agile or Kanban software development processes
- Proficient in back-end web development
- Understanding of front-end technologies and platforms Understanding in at least one of the following is required: JavaScript, HTML5, and CSS3
- Knowledge of platforms and tools. Understanding in at least one of the following is required: ASP.NET MVC 5, C#, SQL server database, Visual Studio, and Microsoft AzureMicrosoft Azure and VB.NET
- Knowledge of source code control tools
- Experience with big data technologies, such as Hadoop, Hive, and Pig, Cloudera, or large data warehousing initiatives
- Experience with systems deployed on Unix/Linux/Solaris environments
- Experience in developing applications in Windows based application.
Generic Skills:
- Strong communicator
- Brings a high-energy and passionate outlook to the job and can influence those around them.
- Able to build a sense of trust and rapport that creates a comfortable & effective workplace.
- Passion for innovation and “can do” attitude.
- Ability to work in a fast paced, collaborative environment.
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Job Overview
- Full stack web development
- Gather user requirements, write code using an agile methodology, and continuously update the back-end code of the product
- Work in an experienced software design team
- Report directly to lead software engineer
- Assist with all functions of software coding and design
- Learn codebase, gather user data and respond to requests from senior software engineers
- Ability to learn new technologies quickly, and capable of working in a team environment
- A good working knowledge of major programming languages
Key Responsibilities
- Assisting lead engineer with all aspects of software design and coding.
- Attending and contributing to software delivery meetings.
- Learning the codebase and improving your coding skills.
- Writing and maintaining code.
- Working on software bug fixes.
- Monitoring the technical performance of internal systems.
- Gathering information from consumers about program functionality.
- Writing reports.
- Conducting development tests.
- Perform other duties as assigned by Lead Software Engineer.
Qualifications and Experience
Mandatory:
- Bachelor's Degree in Information Technology, Computer Science, or a related quantitative discipline
- 3 - 5 years experience in programming languages (e.g., Python, Javascript, Java, C++, C#), databases, data structures and algorithms
- Knowledge of databases and operating systems
- Excellent basic knowledge about Information Technology from both a software and hardware perspective
Desirable:
- Up to 5 years of professional programming experience using Microsoft stack
- Relevant professional certifications
Skills / Competencies
Required Knowledge, Skills and Abilities:
- Knowledge of coding languages including C#, HTML5, CSS, and JavaScript.
- Familiarity with database technology such as MSSQL, MySQL, Oracle and MongoDB.
- Basic programming experience.
- Ability to implement software security measures (OWASP Top 10)
- Good working knowledge of version control system using gitflow.
- Ability to learn new software and technologies quickly.
- Ability to manage codebase on a version control.
- Software testing and debugging
- Knowledge of Agile/Scrum project delivery formats
Generic Skills:
- Ability to make sound and logical security judgments.
- Good understanding of the organizations goals and objectives.
- Strong interpersonal, written, and oral communication skills.
- Able to conduct research into issues as required.
go to method of application »
Qualified and Interested candidates should send their resumes in MS WORD to busayoo@gvapartners.com, patiencee@gvapartners.com, contact@gvapartners.com and with the title of the job as subject of the email and also state current salary (if working presently) and expected salary in the body of the email.
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