Fresh Jobs at Robeck Locks Ltd

Job Summary

• The Cashier would capture and manage all receivables and payables for sales and expenses made by the store.
• The Cashier would be responsible for managing transactions with customers, balancing cash registers and tracking transactions in order to ensure there are no discrepancies.

Key Responsibilities

• Accurately and Efficiently operate cash registers
• Process payments made with cash, cheques, POS, credit, and debit cards
• Process returns and exchanges
• Ensure all prices and quantities are accurate and prove a receipt to every customer.
• Prepare and raise an invoice
• Operate POS system
• Make sales referrals, cross-sell products, and introduce new ones.
• Interact with customers and attend to requests and complaints
• Attending to customers' request with a focus on customer satisfaction
• Promotes new store products
• Organizes products on the sales floor
• Maintaining and developing relationships with existing and new customers
• Involved in stock control and management
• Giving advice and guidance on product selection to customers
• Maintain clean and tidy checkout areas.
• Follow company processes accurately and efficiently.
• Any other ad hoc duties as may be required

Key Requirements

• Minimum of OND qualification
• 1 - 3 years work experience.
• Relevant work experience in retail preferable but not essential
• Basic PC Knowledge and familiarity with electronic equipment i.e Cash register, scanners, money counters
• Strong communication and time Management skills
• Customer satisfaction oriented
• Attention to detail.

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About the Role

• We are seeking to hire Shop Floor Assistants to assist customers to process orders, prepare deliveries, and assist with customer queries and offer advice & guidance on products.
• To be successful in this role, you should demonstrate excellent communication skills and strive to exceed customer expectations.
• You should also be resourceful, energetic, and pay attention to detail.

Key Responsibilities

• Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
• Supporting customers with picking and arranging their orders.
• Responding promptly and effectively to customers' complaints and requests
• Advising customers on suitable products.
• Reporting customer issues, supply shortages, and inferior products to supervisor immediately.

Qualifications & Experience

• Minimum of Secondary School Leaving Certificate.
• 1 - 3 years work experience.
• Previous retail experience would be advantageous.
• Strong written and verbal communication skills.
• Basic math and computer skills.
• Ability to lift and carry items,.
• Ability to work independently and as part of a team.