Job Roles at Page Financials

KEY RESPONSIBILITIES

• Follow up on delinquent public sector lean repayments and ensure timely remittance.
• Liaise with MDAs to reconcile deductions and resolve payment discrepancies.
• Maintain accurate loan repayment records and generate periodic reports.
• Ensure compliance with company policies and regulatory standards.
• Follow up on delayed loan repayments from government and public sector employees.
• Work with relevant government offices to confirm deductions and fix payment issues.
• Keep accurate loan repayment records and prepare regular reports.
• Contact clients via phone calls, emails, text messages to discuss due/overdue payments and negotiate repayment plans.
• Maintain accurate records of communications, payment agreement and debt statuses in databases.
• Provide assistance and guidance to clients, addressing their concerns and offering viable options to help meet their financial obligations.

REQUIRED SKILLS & QUALIFICATIONS

• 1-3 years of experience in credit control, accounts receivables or a related role.
• Bachelors' degree in Finance or any related course
• Excellent communications skills and problem-solving abilities.
• Experience in debt collections or customer service roles.
• Ability to work independently and manage multiple accounts.
• Experience in the financial services industry will be an added advantage.

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KEY RESPONSIBILITIES

• Generate prospects for loan sales.
• Meet assigned loan sales target as set from time to time.
• Assess customer's current financial situation and make recommendations on ways PIFCL products can help improve it.
• Help customers make better decisions in terms of loan amount, loan tenure and repayments to align with their personal finance.
• Provide first level analysis of customers statements of account and advice customers on loan amount eligibility.
• Ensure customers loan documentation requirements are in line with approved PIFCL.
• Manage customer relationships & prospects for new customers.

Required Skills & Qualifications

• First degree from a recognized university, minimum of Second-Class Honours.
• 1-3 years' experience in retail finance, loan sales, financial advisory, or a similar role.
• Strong sales mindset and target-driven orientation.
• Excellent communication, interpersonal and negotiation skills.
• High level of drive, confidence and resilience.
• Good analytical ability and attention to detail.
• Experience in the financial services industry will be an added advantage.