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  • Posted: Feb 17, 2022
    Deadline: Mar 2, 2022
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist person on the basis of need, regardless of creed, ethnicity or nationality works through local church and non-church partners to implement its programs, therefore, strengthening ...
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    Program Manager I - Market

    Job Summary

    • The THRIVE Market Manager will oversee food security activities across a multi-million, multi-sectorial USAID/BHA program.
    • S/he will manage implementation of food assistance to over 60,000 beneficiaries in 4 wards of Jere.
    • Your management skills and knowledge will ensure that the emergency portfolio delivers high quality programming and continuously works towards improving the impact of its programming.

    Roles and Key Responsibilities

    • Manage and implement all activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
    • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
    • Ensure market officers respects CRS protocols and follow best practices during food distributions.
    • Manage the Cash Asset Transfer (CAT) platform by approving beneficiaries and requesting approval to top ups over 90,000 beneficiaries on a monthly basis.
    • Champion learning with project staff and partner teams. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
    • Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.
    • Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
    • Help identify, assess and strengthen partnerships relevant to emergency projects, applying appropriate application of partnership concepts, tools and approaches.
    • Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources
    • Support donor reporting, if needed.

    Supervisory Responsibilities:

    • Four Market Officers.

    Key Working Relationships:

    • Internal: DCoP, Sector Advisors, Liaison officer, Head of Office, Procurement Officers, Finance Manager, Administration Manager.
    • External: INGOs, UN, community actors, vendors.

    Basic Qualifications

    • Master's Degree in International Development, International Relations or in the field of Humanitarian required. Additional experience may substitute for some education.
    • 7 - 9 years of relevant field-based experience in coordinating or managing light to moderately complex projects required, preferably with an international NGO.

    Preferred Qualifications:

    • Project management experience in market-based program is highly desirable.
    • Experience working with RedRose platform.
    • Experience engaging with partner organizations.
    • Experience contributing to the development of technical proposals.
    • MEAL skills and experience preferred.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

    Knowledge, Skills and Abilities:

    • Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
    • Strong relationship management skills and the ability to work effectively with culturally diverse groups.
    • Strong written and verbal communication skills with ability to write reports.
    • Proactive, results-oriented, and service-oriented.

    Required Language:

    • English, Hausa.

    Travel:

    • Must be willing and able to travel up to 20 %.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship

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    Project Officer - Hygiene Promotion

    Job Summary

    • The Hygiene Promotion Officer will form part of the Hygiene Promotion and Community Mobilization Team in the delivery of support IDPs in Borno State.
    • The Hygiene Promotion Officer will work with locally recruited Community Mobilisers to lead the delivery of hygiene promotion messaging and create hygiene behavior change.
    • The Hygiene Promotion Officer will also capitalize on their community mobilization role to support shelter/WASH infrastructure sensitization and messaging.
    • In light of the high vulnerabilities of CRS’ targeted populations, including high level of reported trauma, and significant number of child and female-headed HHs, it is anticipated that this Hygiene Promotion Role will also include a focus on Protection and Gender Mainstreaming across Shelter, WASH and NFI programs.

    Roles and Key Responsibilities
    Hygiene Promotion & Community Mobilization:

    • Help the Hygiene Promotion PM in planning and implementing out needs assessments, baseline studies and conduct hygiene promotion sessions and House Hold visits.
    • Plan activities all field activities in communities that reduces WASH-related health risks by training and supervising Community Mobilizers
    • Create, train, mobilize and monitor, along with Community Mobilizers, community basic service management committees such as latrine cleaning committees, water management committees, and environmental cleaning committees.
    • Under the technical supervision of the Hygiene Promotion PM launch community led cleaning campaigns and identify waste collection points for MOFASA to collect and dispose in land fill.
    • Set up monitoring systems for Community Mobilizers for daily inspection of community latrines, drainage and solid waste collection points.
    • Conduct weekly public Hygiene Promotion sessions in all target communities in coordination with Partner Staff.
    • Plan and conduct child-to-child hygiene sessions every two weeks with children to raise hygiene and heath awareness.
    • Distribute Aquatabs, or equivalent, and train households and Community Mobilizers on proper and safe usage. Monitor residual chlorine levels in House Hold water storage units.
    • On a weekly basis, coordinate with the Field Engineers to communicate any identified WASH infrastructure gaps or repairs of existing systems.
    • Carry out mobilization of key community stakeholders including protection committees, youths, women, men and host communities to participate in community awareness events and meetings
    • Liaise with community leaders and other sectors and agencies working locally in order to coordinate within the WASH sector and between sectors such as health, nutrition and shelter.
    • Organize community mobiliser data collected, prepare regular activity reports and submit as requested to the Hygiene Promotion PM.
    • Lead/support NFI distributions as requested.
    • Identify and highlight opportunities for Protection, safeguarding and Gender mainstreaming in the proposed Shelter and WASH activities and follow up to ensure, protection principles are integrated during activity design and implementation.

    Reporting:

    • Compile and submit timely weekly activity reports and monthly progress reports. Advise management about issues affecting project implementation, or key local issues affecting future project developments.
    • Elaborate, compile, and maintain database of protection referrals.
    • Elaborate, compile, and maintain key protection and gender resources library.

    Key Working Relationships:

    • Internal: Hygiene Promotion Program Manager, Community Liaison Officer, Field Engineers, Infrastructure Program Manager, HLP Officer, Administration Officers, Protection Officers, MEAL team.
    • External: Local Partner Staff (Including CMs and Pos, Vendors, Community Stakeholders, WASH Partners.
    • Supervisory Responsibilities: None

    Basic Qualifications

    • A minimum of Degree and should have knowledge of one or more of the following: public health, health or Hygiene Promotion, community development, education, or community water supply and sanitation.
    • 4 to 6 years of practical experience in relevant community development, health, WASH, or similar programs with demonstrated experience in a Gender, Protection or Community Mobilizer role, preferably with an international NGO.

    Preferred Qualifications:

    • Experience in participatory action planning and community engagement.
    • Experience monitoring projects and collecting relevant data preferred.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

    Knowledge, Skills and Abilities:

    • Must possess ability to handle multiple priorities in a fast-paced environment.
    • Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.

    Required Languages:

    • English, Hausa, Kanuri preferred.

    Travel:

    • Must be willing and able to travel up to 50 %.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

    go to method of application »

    Project Assistant - MEAL

    Job Summary

    • Under the direct supervision of the MEAL Manager, the MEAL Assistant will be responsible for supporting project MEAL activities, including registration, analysis, and report writing.
    • The MEAL Assistant will be based in Maiduguri and will work closely with the Monitoring Evaluation Accountability and Learning (MEAL) team for technical support.

    Roles and Key Responsibilities

    • Assist in regular monitoring exercise such as Onsite Monitoring and Post Distribution Surveys that include Focused Group Discussion.
    • Collect quantitative and qualitative data on project activities as required.
    • Assist in proper documentation and filing of all MEAL & Program documents.
    • Ensure the MEAL checklists are completed for each MEAL activities.
    • Prepare activity report on daily basis after each field visit and report to MEAL Officer.
    • Support the MEAL Officer to conduct beneficiary registration exercise and spot-check visits to the project sites.
    • Support MEAL Officer and MEAL Manager in any MEAL related training activities.
    • Actively participate in MEAL learning exercise, compiling and keeping logsheet for key lessons learnt and good practices from all evaluations and assessments.
    • Support in the regular Market Food Price Monitoring and Nutrition data collection exercises.
    • Assist in the review and testing all M&E tools.
    • In coordination with the MEAL Manager and MEAL Officer, maintain the project’s stock of IT equipment (including vendor phones, program phones, solar panels, Bluetooth printers, etc.).
    • With support from FFP MEAL manager, support the timely submission of the planned assessment report, post-distribution monitoring reports, and evaluation reports.
    • Support the development and testing of electronic data entry questionnaires using the, KOBO app, Commcare (or other software as needed) during periodic surveys and data analysis using appropriate statistical package.
    • Support the training of enumerators, and community nutrition workers on data collection tools and the utilization of devices.
    • Raise procurement requisitions for project activities and update the relevant requisition database.

    Key Working Relationships - Enumerators:

    • Internal: Program Managers, MEAL, Emergency Coordinator, Accountability, Operations staff
    • External: Local partners, Red Rose team, enumerators, external consultants and other key stakeholders.
    • Supervisory Responsibilities: None.

    Basic Qualifications

    • Bachelor’s Degree / HND in Social Sciences, Information and Technology Management, Statistics or any other relevant equivalent degree.
    • 2 - 4 years of MEAL experience working in an iNGO

    Knowledge, Skills and Abilities:

    • Basic computer skills in Excel and Word processing.
    • Demonstrated commitment to gender responsive programming.
    • Excellent organizational, analytical, oral and written communication skills.
    • Team-oriented and strong interpersonal skills.
    • Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.
    • Knowledge of English, Hausa required. Kanuri would be strongly preferred.
    • Experience working with Information and Communication Technologies (software and hardware)
    • Should understand safeguard and protection issues in the context of Borno

    Required Languages:

    • English, Hausa and Kanuri Languages

    Travel:

    • Must be willing and able to travel up to 40% of the time to field locations.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation.
    • Builds Relationships.
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship

    Application Closing Date
    1st March, 2022.

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    Senior GBV and Protection Officer

    Job Summary

    • The purpose of this role is to provide strategic and technical support for the mainstreaming of gender equality/equity and protection and safeguarding in the BHA- funded project in Northeast Nigeria.
    • The post holder is expected to have a strong Gender Based Violence and Protection background, with great report writing, communication, ability to influence and build capacity of program staff on Protection, gender and safeguarding, PSEAH standard principles.

    Roles and Key Responsibilities
    Key Deliverables:

    • Support robust mainstreaming of gender and protection/Safeguarding into BHA projects including systematic age and gender analysis, monitoring and evaluation and reporting, including in the targeting of beneficiaries, choice of transfer modalities, making sure the projects do no harm.
    • Provide advice, guidance, and follow-up in relation to protection and gender aspects of the Community Feedback Mechanism.
    • Ensure referral mechanisms are established and functional
    • Provide trainings to staff on gender mainstreaming, how to integrate gender equality, inclusion and protection principles into their work, employing diverse learning methods in daily operations
    • Advocate for addressing gaps in GBV prevention and response services with the GBV sub- cluster, Nutrition, WASH and FSL cluster
    • Produce weekly and monthly data and regular narrative reports for Project Manager to feed into overall program and donor report (information on target beneficiaries must be disaggregated by age and sex). Also, tracking all gender and protection related indicators and benchmarks in the project.
    • Make weekly field visits to the target locations to monitor implementation of activities and train the implementing partners and beneficiaries.
    • Provide guidance to the project team on the development and dissemination of key communication messages on Gender Based Violence including harmful cultural, traditional norms and practices in line with best practices
    • Support the project team in developing strategies to engage men and boys as champions of change in addressing Gender Based Violence and violence against women and girls
    • Support the design and delivery of training on Gender Based Violence prevention and risk mitigation, Code of Conduct, Prevention of Sexual Exploitation and Abuse, for project staff, CRS Staff, and community members.
    • Support reporting and referral of protection and GBV concerns identified in the target locations and ensure proper follow up of all referred cases to other actors and report accordingly.
    • At the local level, represent CRS International in GBV coordination meetings and liaise with local authorities, UN, and international and national NGOs to facilitate successful coordination of activities and ensure transparency and accountability.
    • Ensure Safeguarding Policy and CoC of CRS is adhered to by staff, known to beneficiaries and that all safeguarding concerns are timely reported.
    • Participate in other responsibilities as may be assigned to you by your supervisor from time to time.
    • Work closely with Sector leads/ managers to review and highlight opportunities for Protection, safeguarding and Gender mainstreaming in the proposed Nutrition activities; And follow up to ensure, nutrition team integrate the protection principles during activity design and implementation.

    Coordination and Representation:

    • Represent CRS at Protection, PSEAH and GBV sector working group meetings and coordination forums UN, international and national NGOs for nutrition coordination as needed at the LGA and state level
    • Ensure good coordination with other CRS partners staff, Protection, GBV field teams and provide frequent feedback and updates
    • Develop new and manage existing relationships with key stakeholders and potential collaborators for nutrition programs.
    • Good understanding of Protection and GBV sector reporting requirements, templates and timelines.

    Reporting:

    • Support the development of field-based reports to CRS, Protection and GBV sectors sector and/or external donors, as necessary.
    • Develop reporting templates for supervisees to aid in tracking progress of program activities and key indicators
    • Conduct any other programming responsibility delegated by the supervisor.

    Key Working Relationships:

    • Internal: Sector Advisor, Food Assistance, Market Manager, MEAL manager, Officers, CAT Officer, Head of Office, Nutrition, WASH, FSL Officers, Accountability Officer, procurement, Fleet, Finance Officers, Enumerators, Community liaison officers.
    • External: Partner staff, Community leaders, contractors, volunteers, CMs, lead mothers, Partner nutrition officers lead mothers, MIYCN counsellors and vendors.
    • Supervisory Responsibilities: None.

    Basic Qualifications and Experience

    • University Degree or equivalent in Social Science, Social Work, Psychology or related fields. Master prefered.
    • 6 to 8 years relevant working experience in GBV, gender, protection prevention and response programming, humanitarian affairs or human rights.
    • In-depth knowledge of gender and protection in humanitarian and resilience settings, including gender-based violence, humanitarian policy issues, and their linkage with food security, WASH and nutrition.
    • Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all beneficiaries.
    • Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions.
    • Excellent report writing, capacity building and concept note development skills.
    • Experience in participatory action planning and community engagement.
    • Excellent coordination skills, and ability to form and nurture relationships with the Protection and GBV implementing partners within the state and at Project location.
    • Experience using MS Windows, MS Teams and MS Office packages (Excel, Word, PowerPoint).

    Preferred Qualifications:

    • Experience working with partners, participatory action planning and community engagement.
    • Staff supervision experience a plus.
    • Experience monitoring projects and collecting relevant data.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

    Knowledge, Skills and Abilities:

    • Must possess ability to handle multiple priorities in a fast-paced environment.
    • Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.
    • Proactive, results-oriented and service-oriented.
    • Solid analytical, writing skills, and communication skills.
    • Sound knowledge and skills in training and facilitation.
    • Team spirit and excellent interpersonal relations.
    • Good coordination, creative and innovative skills.
    • Should be very adaptive and responsive, due to the fragile nature of Program context. 

    Required Languages:

    • English, Hausa, Kanuri preferred.

    Travel:

    • Willingness to travel about 50% of the time.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

    What We Offer

    • CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

    go to method of application »

    Project Officer - Community Liaison

    Job Summary

    • As a member of the Emergency project team, the Community Liaison Officer (CLO) will serve as the focal point for community engagement and entry.
    • You will support project teams to establish and maintain relationships with community members and local leaders and monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable.
    • Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

    Roles and Key Responsibilities

    • Support the coordination and implementation of all assigned community engagement activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
    • Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences related to community engagement.
    • Coordinate communication and facilitate information sharing among the project team, implementing partners, and project beneficiaries at the community level to assist local partners in strengthening the community interest, involvement and support networks.
    • Liaise with various community stakeholders and mobilize them to ensure full involvement of community leaders, community representatives, and local government representatives in the overall implementation and improvement of project activities.
    • Support the CRS and partner field teams to identify community entry points, potential conflict triggers related to program activities and devise mitigating measures where needed.
    • Build capacity among CRS and partner staff in the area of community engagement and effective communication techniques for trust and relationship building.
    • In coordination with the project team support capacity-building events for community representatives.
    • Coordinate, monitor, and report on volunteer activities.
    • Compile data provided at the community level as per project requirements and contribute to the preparation of reports.
    • Develop and maintain a community stakeholder directory to include but not limited to key contacts in the community, local community-based organization groups, local government agencies and humanitarian workers.

    Supervisory Responsibilities:

    • Community Liaison Assistant

    Key Working Relationships:

    • Internal: Program Managers, Project teams, MEAL staff, Operations staff.
    • External: Works collaboratively with partner CBO counterparts per LGA, as well as other stakeholders including focal points from local partners, government offices, non-governmental organizations and other agencies in field locations.

    Basic Qualifications
    Education and Experience:

    • A Bachelor’s Degree is preferred.
    • Four (4) to six (6) years’ experience working in project support and community engagement. Experience required working with international NGOs in the area of emergency response. Familiarity of e-voucher assistance, Nutrition, Shelter and WASH programming desirable.
    • Demonstrated high level interpersonal and communication skills.
    • Experience in participatory action planning and community engagement.
    • Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.

    Preferred Qualifications:

    • Experience monitoring projects and collecting relevant data preferred.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

    Knowledge, Skills and Abilities:

    • Observation, active listening and analysis skills with ability to make sound judgment
    • Good relationship management skills and the ability to work closely with local partners and community members
    • General knowledge of local and state government practices.
    • Well-developed knowledge of local community cultures, leaders, customs and practices through prior involvement in the community. Additional experience may substitute for some education.
    • Attention to details, accuracy and timeliness in executing assigned responsibilities.
    • Proactive, results-oriented and service-oriented.

    Required Languages:

    • English required and proficiency in Hausa, Fulani, Kanuri and/or local languages desirable.

    Travel:

    • Must be willing and able to travel up to 60% of the time to field locations throughout the work week.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity.
    • Continuous Improvement & Innovation.
    • Builds Relationships.
    • Develops Talent.
    • Strategic Mindset.
    • Accountability & Stewardship.

    go to method of application »

    Finance Officer

    Job Summary

    • The position will support the Finance department’s management of accounting systems, policies and procedures in compliance with CRS’ established accounting standards, Generally Accepted Accounting Principles (GAAP), donors’ rules and regulations, and legal requirements to support high-quality programs serving the poor and vulnerable.
    • As part of an experienced finance team, you will help coordinate daily financial activities through preparation and delivery of financial services.

    Roles and Key Responsibilities

    • Review and supporting documentation of financial transactions to ensure all required documents are accurate and complete.
    • Help ensure maintenance of all data required for processing financial transactions for assigned accounts in INSIGHT financial accounting package.
    • Assume the Accounts Payable Specialist PERSONA in INSIGHT and be responsible for all payment processing assigned under this level access.
    • Record delegated financial transactions following appropriate authorizations. Review various accounts to detect irregularities.
    • Help evaluate subrecipient financial management processes in accordance with policy and help strengthen capacity of partner in financial accounting and transactions.
    • Prepare delegated financial reports, as needed,
    • Help share information with subrecipients and staff on financial accounting policies and procedural compliance issues.

    Key Working Relationships:

    • Internal: Finance staff, Nigeria and NE Operations Managers, HR Manager, Emergency Coordinators, Emergency Director, Program staff, Supply Chain Team, and Internal Audit.
    • External: Banking Institutions, Government Entities, Donors, Sub-recipients, Suppliers and External Auditors.

    Basic Qualifications

    • B.Sc Degree in Accounting, Finance, Economics, Business Administration strongly preferred or a minimum of 2nd Upper Credit HND in Accountancy, or a qualification in accounting (CPA/ACCA or equivalent).
    • Minimum of 4 years accounting experience, preferably with an International or local NGO.

    Preferred Qualifications:

    • Familiarity the relevant public donors’ regulations a plus.
    • Proficient in Excel and experience with Word and PowerPoint. Knowledge of financial reporting software a plus.

    Knowledge, Skills and Abilities:

    • Excellent analytical skills with ability to detect and report inconsistencies
    • Excellent organizational skills with great attention to detail
    • Ethical conduct in accordance with recognized professional and organizational codes of ethics
    • Proactive, resourceful, solutions oriented and results-oriented
    • Ability to work collaboratively.

    Required Languages:

    • Fluency in English is required. Hausa strongly preferred.

    Travel:

    • Must be willing and able to travel up to 20%.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

    go to method of application »

    Project Assistant - Accountability

    Job Summary

    • The Accountability Assistant will work with the Feedback Assistant, the Accountability Officer, project teams and community mobilizers to ensure strong Feedback and Response Mechanisms (FRM) are maintained and strengthened for THRIVE.
    • S/he will be responsible for managing and monitoring beneficiary feedback on a daily basis and will prepare analysis reports presenting general trends to be shared with project teams.

    Roles and Key Responsibilities

    • Assign a categorize to the feedbacks received from the hotline and through community-based mechanism (staff, community meetings, suggestion boxes, etc.)
    • Assign a ticket number to each feedback and enter feedbacks in the database.
    • Regularly transmit feedbacks to the adequate teams.
    • Prepare weekly and monthly reports presenting the learnings from the feedback received, per project
    • Participate in teams’ meeting to share the trends and learning from the feedbacks.
    • Follow up regularly with the teams on the advancement of feedback responses.
    • Regularly update the database by adding the response implemented and close feedbacks when an adequate response has been given.
    • Ensure all feedback collected from beneficiaries are kept confidential and timely/accurate response is given back to them.
    • Support CRS and partner to document and respond to all community feedback received.
    • Support the MEAL-Accountability Officer to facilitate orientation, training and awareness sessions on beneficiary feedback mechanism to CRS and partner staffs as required.

    Key Working Relationships:

    • Internal: Feedback Officer, Feedback Assistant, MEAL Officer, Program Managers.
    • External: Community members, partner staff.

    Basic Qualifications

    • Bachelor’s Degree preferred.
    • 2 to 4 years of work experience in project support.
    • Experience in the field of Accountability and for an NGO would be a plus.
    • Additional education may substitute for some experience.
    • Experience in participatory action planning and community engagement.
    • Experience monitoring projects and collecting relevant data preferred.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

    Knowledge, Skills and Abilities:

    • Observation, active listening and analysis skills with ability to make sound judgment.
    • Good interpersonal skills and the ability to interact effectively with diverse groups.
    • Proactive, results-oriented and service-oriented.

    Required Languages:

    • English and Hausa required. Kanuri is strongly preferred.

    Travel:

    • Must be willing and able to travel up to 20 %.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

    go to method of application »

    Fleet Officer

    Job Summary

    • You will coordinate the movement of assigned Country Program’s (CP) owned and leased fleet and drivers to assist with meeting all travel and transportation needs in support of the delivery of high-quality programming to the poor and vulnerable.
    • You will help ensure the safety and security of passengers and transported goods, support safeguarding of the organization’s motorized assets and all other resources related to fleet operations and minimize risks and liabilities.

    Roles and Key Responsibilities:

    • Communicate and collaborate with staff to schedule and coordinate vehicle movements, assess and plan routes, and assign drivers to ensure optimal resource use and meet program needs per required schedules and standards.
    • Apply all vehicle management operating procedures in compliance with agency travel and vehicle-related policies, local legal requirements, and donor regulations.
    • Supervise and coach assigned drivers to ensure safe and secure driving and strict adherence to CRS vehicle policies.
    • Monitor and report on the physical security of all motorized assets, spare parts, and fuel.
    • Perform regular diagnostic checks of all motorized assets and take action for timely and quality maintenance and repair. Review stocks of fuel, spare parts and equipment inventory and provide recommendations for acquisition and/or replacement.
    • Coordinate and assist to obtain vehicle customs clearance, registration, insurance and plates. Supervise and facilitate the maintenance of all records related to the fleet and fleet operations. Review required documentation for accuracy and completeness and file per established standards.
    • Maintain the Vehicle Management System for proper accountability. Prepare reports to assist decision-making for effective and efficient fleet management, as well as disposal and acquisition recommendations

    Key Working Relationships:

    • Internal: Head of Office, Head of Admin, Head of Supply Chain, Admin Manager, Procurement Manager.
    • External: Vendors

    Basic Qualifications

    • High School Diploma required. Bachelor’s Degree in relevant field preferred.
    • Minimum of 3 years work experience in fleet/transportation role.
    • Valid driver’s license with clean driving record.

    Preferred Qualifications:

    • Experience in minor vehicle maintenance and repair.
    • Excellent knowledge of road traffic regulations, road network and road safety best practices.
    • Ability to perform minor mathematical calculations
    • Proficient in MS Office package (Excel and Word).

    Knowledge, Skills and Abilities:

    • Service-oriented with focus on meeting customer needs.
    • Well-organized and able to manage multiple tasks.
    • Very good negotiation and relationship management skills
    • Proactive, resourceful, solutions-oriented and results-oriented.

    Required Languages:

    • English and Hausa. Kanuri strongly preferred.

    Travel:

    • Must be willing and able to travel up to 10 %.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

    What We Offer

    • CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

    go to method of application »

    Procurement Officer

    Job Summary

    • You will coordinate local procurement activities and processes to acquire goods and services in support of the delivery of high-quality programming to the poor and vulnerable.
    • Your knowledge and experience will allow you to successfully coordinate the quality and efficiency of procurement and purchasing activities and ensure stewardship, integrity, transparency, and accountability

    Roles and Key Responsibilities

    • Coordinate fully compliant procurement systems and operating procedures. Assess effectiveness and efficiency and recommend improvements. Contribute to ensuring compliance with CRS procurement principles, standards, and policies, donor regulations, and local statutory requirements.
    • Coordinate with various departments to develop and maintain an up-to-date procurement plan with all quantities, quality and delivery requirements for goods and services. Provide pricing information to assist budget holders with budget preparation.
    • Coordinate the sourcing process and perform various activities to assist with ensuring the best value for money: market research, cost estimates, solicitation documents, bidding process facilitation, supplier identification and research, quality and availability of goods assessment, negotiation, contract/purchase order and other documents preparation.
    • Communicate with other procurement staff and various program and operations units to coordinate and track goods/services delivery and receipt and keep everyone informed of the status. Collect information to confirm that goods/services delivered are what have been ordered in the correct quantities and quality, they arrive on schedule and at the right cost.
    • Maintain correspondence and constant contact with suppliers to follow up on the execution of contractual terms and conditions, and handle issues if needed. Monitor and report on supplier performance, noting current and/or potential issues and/or inefficiencies and assist with contract/purchase order modifications.
    • Accountable for transparency within the procurement department through ensuring a complete, accurate and up-to-date document trail of all procurement processes, vendor files, procurement and inventory database to assist with control and accountability. Prepare reports and facilitate document retrieval.

    Key Working Relationships:

    • Internal: Head of Office, Head of Administration, Admin Officer.
    • External: Vendors.

    Basic Qualifications

    • Bachelor's Degree in Business Administration or other relevant Degree.
    • Minimum of 4 years work experience in procurement/purchasing management, logistics, administration, preferably with an international organization.
    • Good knowledge of various donor procurement regulations (e.g. USAID, EU, UN)
    • Knowledge of international and national procurement regulations and local market conditions.
    • Knowledge of contract terms, as well as a proven ability to successfully complete purchase orders against specification.

    Preferred Qualifications:

    • Professional certification a plus.
    • Proficient in MS Office package (Excel, Word, PowerPoint). Experience with database management systems (e.g. MS Access) highly desirable.

    Knowledge, Skills and Abilities:

    • Good planning and coordination skills and ability to prioritize competing priorities effectively.
    • Good analytical skills with ability to make independent judgment and decisions.
    • Proactive, results-oriented, and service-oriented with focus on meeting customer needs.
    • Ethical conduct in accordance with recognized professional and organizational codes of ethics.
    • Good negotiation, communication, and relationship management skills.

    Required Languages:

    • English and Hausa.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

    What We Offer

    • CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

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    Administrative Officer

    Job Summary

    • You will coordinate the provision of responsive, effective, and efficient administrative services in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will help ensure stewardship of resources and a high-quality service approach are integrated into administrative systems, policies, and procedures.

    Roles and Key Responsibilities

    • Coordinate and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions.
    • Help ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations.
    • Engage with relevant external stakeholders (government officials, landlords, service providers, etc.) on assigned administrative matters and help ensure required authorizations and documents are up to date.
    • Coordinate the efficient use of CP assets and rented facilities. Help ensure fully compliant procurement of office materials and asset management systems.
    • Help identify safety issues and ensuring a safe and sound work environment.
    • Coordinate the provision of travel and logistics support and services to staff and visitors. Coordinate event planning activities, including delegation visits, trainings and workshops.

    Key Working Relationships:

    • Internal: Head of Office, Head of Administration, Procurement Officers, Head of Supply Chain.
    • External: Vendors, Suppliers.

    Basic Qualifications

    • High School Diploma required. Bachelor's Degree in Business Administration or relevant field preferred.
    • 3 to 5 years work experience in administrative support functions, with increasing responsibility.
    • Experience with a local or international NGO a plus.

    Preferred Qualifications:

    • Additional education may substitute for some experience.
    • Experience and proficient skills in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems.

    Knowledge, Skills and Abilities:

    • Good planning, organizational and time management skills
    • Strong customer service orientation with very good communication and interpersonal skills
    • Ethical conduct and ability to maintain confidentiality
    • Proactive, resourceful, solutions-oriented and results-oriented.

    Required Languages:

    • English and Hausa. Kanuri also strongly preferred.

    Travel:

    • Must be willing and able to travel up to 20 %.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

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    Award Management Officer

    Job Summary

    • As Award Management Officer, you will be responsible for the overall financial management of the THRIVE project. You will oversee the effective and appropriate use of financial resources of the project and will develop effective mechanisms for budgeting, expenditure and liquidation tracking, and financial reporting, for the prime partner and any sub-awardees.
    • You will oversee financial management and reporting on THRIVE project. You will ensure that project financial management processes for the project follow Generally Accepted Accounting Principles (GAAP), donor (USAID/BHA) rules and regulations, and country legal requirements, and that all required project financial reports are prepared and submitted in a timely manner.

    Roles and Key Responsibilities
    Grant Management and Budgeting:

    • Ensure THRIVE grants management processes are aligned to BHA policies and procedures
    • Monitor grant amendments, update grant files, submit copy of amendment documents to Catholic Relief Services by uploading relevant documents on gateway and monitor grant expiry period.
    • Ensure that donor required reports (including accrual reports) are prepared accurately and disseminated within the due dates.
    • Coordinate with HQ finance to ensure that donor reports that are generated by HQ finance are sent out to donor in a timely manner.
    • Coordinate grant closure activities with the respective project/grant manager and HQ/Finance to ensure that expired grants are fully closed out as per donor regulations
    • Review and approve liquidation journals ensuring accurate postings particularly to designated account codes, and that proper sub-recipient accounts (T-codes) are charged.
    • Review posted journals for errors and recommend correction when necessary.
    • Participate in the preparation of the budget commensurate with the program implementation plan and provide advice to the Chief of Party on budgetary issues.
    • Review sub-recipient budgets and provide comments/recommend approval by the Chief of Party.
    • Develop effective budget monitoring tools and implement them for all CRS sub-recipients.
    • Actively engage in budget discussions and generate feedback for senior management team on adverse budget variances in monthly BCR meetings.
    • Address the needs and the implementation of trainings on budgeting and compliance.

    Sub-recipient Financial Support:

    • Ensure that the Finance and Compliance Staff provide direct technical support in all aspects of finance for sub-recipient.
    • Orient accounting and project management staff in relevant and appropriate Donors financial management policies, procedures, and standards.
    • Ensure integrity of Donor grants financial reporting and the effective control of financial assets. Regularly monitor and assess sub-recipient ability to accurately record and post all financial transactions and provide feedback to Finance officers.
    • Advice on GAAP and basic accounting records to be maintained at Sub-recipient.
    • Coordinate the identification of training needs, and development of country-specific training curriculum for training of Sub-recipients.

    Financial Reporting and Auditing:

    • Lead financial reporting for the THRIVE project, ensuring that financial information is accurate, timely and complete.
    • Facilitate all internal and external audits for the THRIVE project

    Supervisory Responsibilities:

    • Grant Accountant

    Key Working Relationships:

    • Internal: Deputy Chief of Party, DCR-Operations, Head of Finance, Deputy Finance Manager, Head of Office, Finance Officer.
    • External: Local Partners.

    Basic Qualifications

    • Minimum of Bachelor’s Degree in Business, Accounting, Finance or related field plus a qualification in accounting (ICSA / ACCA or equivalent); Masters degree is prefered.
    • 7 to 9 years’ of experience in financial management for large, complex projects, of which at least five years were working in the field of international development.

    Preferred Qualifications:

    • Experience engaging with partner organizations.
    • Experience contributing to the development of technical proposals.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

    Knowledge, Skills and Abilities:

    • Familiarity with USAID financial regulations, policies and practices;
    • Extensive financial and grant management experience working with non-governmental organization sub-recipients and other sub-grantees
    • Knowledge of Enterprise Accounting software or similar financial management and reporting software;
    • Flexibility to work both in a team and independently;
    • Proficiency in Microsoft Office suite, including Word, Excel and Outlook;
    • Full professional proficiency in spoken and written English; and
    • Proven leadership and ability to build and motivate diverse and talented teams
    • Proven experience in building and maintaining institutional linkages
    • Ability to work to meet deadlines in multiple tasking environments
    • Excellent organization, planning and analytical skills; detail oriented
    • Excellent communication and interpersonal skills, with demonstrated strength in relationship management.

    Required Languages:

    • English is required.

    Travel:

    • Must be willing and able to travel up to 10%.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

    go to method of application »

    Technical Malaria Specialist

    Project Background

    • CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). In Nigeria, CRS has been a Co-Principal Recipient (PR) for the Global Fund Malaria grant since January 2017.
    • As a Co-PR, CRS partnered with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate and implement the 2017 Insecticide Treated Nets (ITNs) mass campaigns in 6 states. CRS also supervised and monitored an SR (Sub Recipient) and supported a range of malaria treatment and prevention services at the state level.
    • For the 2018-2020 Global Fund Malaria grant, CRS remained a Co-PR with NMEP, strengthening the synergy and collaboration with NMEP to improve efficiency and impact. CRS worked closely with NMEP, Society for Family Health (SFH), Malaria Consortium, various state governments and other stakeholders to coordinate and implement the 2018-2020 Insecticide Treated Nets (ITNs) mass campaigns in 13 states. CRS provided oversight and ICT4D leadership for the ITNs campaigns and implemented directly in some of the states.
    • In addition to SFH, CRS provided oversight to 2 other SRs (Management Sciences for Health and Malaria Consortium), in providing support to the 13 states supported by the Global Fund, for a range of malaria treatment and prevention services at the state level. These services included Seasonal Malaria Chemoprevention (SMC) implemented by Malaria Consortium with oversight from CRS.
    • For the 2021-2023 Global Fund Malaria grant, CRS will remain a Co-PR with NMEP and provide robust oversight to the 3 NGO SRs (Society for Family Health, Management Sciences for Health and Malaria Consortium). CRS will work closely with NMEP, 3 SRs and other partners, to scale up the implementation of life saving interventions and improve access to quality malaria services in the 13 GF supported states.
    • These critical interventions include malaria treatment and prevention services such as Seasonal Malaria Chemoprevention, ITN campaigns, Social and Behavior Change campaign, and testing and treatment interventions.

    Job Summary

    • The Technical Malaria Specialist (TMS) will support the Senior Program Manager (SPM) to provide oversight on the Quality of care for malaria case management, working closely with NMEP, SRs and other relevant stakeholders. S/he will monitor the implementation of Seasonal Malaria Chemoprevention (SMC), Severe Malaria interventions, and community accountability on the GF Malaria grant.
    • S/he will provide technical support to SR staff and liaise with stakeholders in Federal and State Ministries of Health to ensure adherence to national strategies and guidelines for malaria prevention, testing and treatment. In addition, s/he will track the implementation of grant activities as contained in the Detailed Implementation Plan (DIP), with emphasis on timely implementation, meeting targets and ensuring adherence to the approved budget and relevant guidelines.
    • Also, support and conduct research focused on areas of public health, related to projects the team is working on.

    Specific Job Responsibilities
    Case Management:

    • Work closely with NMEP and SRs to ensure improved quality of malaria case management practices (including but not limited to SMC and Severe Malaria)
    • Work closely with NMEP, SMEPs and other relevant stakeholders in improving program quality
    • Participate in Case Management Sub-committee and Malaria Technical Working group meetings with NMEP and partners
    • Work closely with NMEP, SRs and CSOs to improve accountability on grant implementation
    • Provide overall oversight roles to the SRs
    • Under the supervision of the SPM, he/she will work closely with the SRs to implement Seasonal Malaria Chemoprevention in Katsina, Taraba, Kano, Kaduna, Niger and Jigawa states.
    • Provide support in ensuring that SR program activities are implemented according to the approved work plan and budget, paying attention to agreed timelines.
    • Participate in monitoring and supervision of grant activities implemented by the SRs, ensuring that activity reports are developed, and feedback provided to SRs
    • Support in tracking Key Performance Indicators (KPIs) and other indicators on the grant

    Budget Management:

    • Support and participate in budget management activities (including but not limited to budget planning, financial reporting by SRs, forecasting and analysis of burn rates).
    • Support and participate in reviewing actual financial performance against the budget for the various SR budgets and explain variances on a regular basis.
    • Support and participate in activities to ensure sub-recipients remain in compliance with CRS and Global Fund donor rules and regulations for management of resources.
    • Participate actively in the monthly CRS Budget Comparison Report (BCR)/budget review meetings

    Partnership Management:

    • Support the Senior Program Manager as the Case Management contact for CRS sub-recipients, including sharing new information and ensuring healthy relationships are maintained between the sub-recipients and the state governments
    • Represent CRS at relevant meetings with other malaria partners as delegated by the SPM, DCoP or CoP.
    • Carry out any other duties assigned by the supervisor

    Monitoring, Evaluation, Accountability and Learning (MEAL):

    • With oversight from the SPM, collaborate and support the MEAL team to track progress towards relevant performance indicators, analyzing reasons for shortfalls and providing recommendations for improvement
    • Provide support in the design and implementation of feedback mechanism for enhancing accountability on grant implementation
    • In collaboration with other CRS and SRs staff, provide support and technical assistance to partners and other collaborating agencies to ensure that lessons learned and best practices for malaria programming are documented and disseminated
    • Facilitate learning exchanges among SRs and between SRs and government ministries on malaria case management, and support quality improvement initiatives

    Management and Administration:

    • Support elaboration of Program Update/Disbursement Requests (PU/DR) in collaboration with other program staff
    • Review SRs’ program reports and provide feedback on implementation progress and performance, identifying solutions to address challenges and weaknesses.
    • Ensure implementation of activities in compliance with all CRS and Global Fund administrative and operational procedures and policies, as well as other applicable donor regulations

    Other responsibilities include:

    • Support and conduct research focused on areas of public health, related to projects the team is working on.
    • Support and assist research on the use of digital health tools by public health officials in Nigerian health ministries, departments and agencies. This will involve some literature review, data analysis and data collection through interviews and other methods.
    • Lead, support and assist the development of research papers and other research publications.
    • Provide research assistance, as required.

    Key Working Relationships:

    • Internal: Global Fund Malaria Program Team, Deputy Country Representatives, Country Representative, Head of Operations, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ
    • External: Global Fund’s Fund Portfolio Manager and Nigeria Country Team, SRs, State Ministries of Health (SMOH), National Malaria Elimination Program (NMEP) within the Federal Ministry of Health (FMoH), Technical and Financial Partners, health facility workers, Local Fund Agent (LFA)
    • Physical Requirements/Environment: Ability to travel frequently to the project sites in all GF supported states.

    Basic Qualifications

    • M.D / MBBS required with significant field experience in community-based and/or clinical malaria prevention, diagnosis, treatment, post graduate degree in public health or health management is an added advantage.
    • At least 4 years of post NYSC relevant experience in public health with a strong preference for candidates with at least 3 years’ experience in malaria programming.
    • Experience in malaria programming at the field level and providing technical assistance to partner organizations; knowledge and experience of programmatic and technical service delivery challenges highly desired.
    • Ability to work both in a team and independently and ability to transfer knowledge through formal and informal training.
    • Experience with, and a demonstrated commitment to, community-based approach to development.
    • Experience with implementation of GF grant is a plus.
    • Ability to interface with multiple stakeholders, representatives, and partners in a professional manner on an ongoing basis.
    • Excellent analytical and information seeking skills, good decision-making skills.
    • Experience with participatory planning and evaluation methods preferred.
    • Must be familiar with and committed to gender equity in programming and management practices
    • Strong inter-personal and public relations skills.
    • Willingness and ability to travel regularly and at short notices.
    • Excellent English language oral and written communication skills.
    • Proficiency in MS Office, including Word, PowerPoint, Excel and Outlook.

    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    • Integrity
    • Continuous Improvement & Innovation
    • Builds Relationships
    • Develops Talent
    • Strategic Mindset
    • Accountability & Stewardship.

    Method of Application

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