Job Openings at Pharmxtra Healthcare Services Limited

Roles and Responsibilities
Dispensing Services:

• Filling and dispensing of prescriptions in accordance with the pharmacy code of ethics.
• Counselling and educating patients on how and when to take a prescribed medicine. This includes expected side effects and how to mitigate them.
• Checking for potentially dangerous drug interactions when patients are taking multiple medications and taking appropriate steps to ensure patient safety.
• Packaging & Labeling Drugs appropriately, as well as cross-checking all labelled drugs for accuracy
• Dispensing and controlling the use of poisons/controlled substances. Also ensuring that the right processes are always adhered to when dispensing controlled substances.

Clinical Services:

• Consulting with patients about appropriate medications for common ailments and making referrals to other healthcare professional where appropriate.
• Providing advice on healthy living, skin care and general wellness.
• Assisting patients with diagnostics (weight, BMI, B.P, sugar level etc) and keeping appropriate records.
• Managing patients in emergency by administering appropriate first aid procedure.
• Driving improved patient drug compliance
• Building trust with patients and becoming the community’s Go-To trusted health advisor.

Commercial Acumen:

• Ensuring the delivery of exceptional and memorable Customer Service at every interaction with patients.
• Developing, implementing and monetizing of Pharmacy Services and Health Promotion Programs
• Evaluating Sources for Supplies Based on Price, Quality and Service
• Supervising the Supply Chain of Medicines and other products.
• Carrying out periodic inventory cycle count.
• Driving sales and profit in the pharmacy to meet set goals, targets and objectives.
• Strategically work towards achievement of pharmacy short-term and long-term goals
• Generate weekly reports

People Management:

• Driving overall compliance to company PPPs by all employees
• Managing employee and customer feedback system
• Evaluating Subordinates and carrying out performance management
• Setting Quality Standards
• Monitoring Adherence to Quality Standards.

Qualifications

• B.Pharm or Pharm D qualification
• At least Three years experience in Community Pharmacy practice and two years experience as a pharmacy manager in a community pharmacy.
• Additional qualifications and certifications will be an added advantage.
• Organizing and educating patients on health topics, such as diet, exercise, and managing stress.
• Developing materials to help in the dissemination of health and wellness information to customers and the community.
• Training of Pharmacy Technicians and Health assistants
• Researching and Developing Health Promotion Literature for both educational and marketing purposes.
• Exhibiting Thought Leadership and driving awareness on current health topics.

Desirable Attributes:

• Must be a quick learner and a self-starter
• Entrepreneur-minded individual
• Customer-centric and people-oriented.
• Must possess good leadership and negotiation skills
• Must be disciplined and hardworking.

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Job Description

• We invite vibrant and dynamic pharmacists to join our organization, partnering to create value primarily for patients and for other stakeholders.

Responsibilities

• Ensure accurate filling of prescriptions
• Patient counselling
• Therapeutic drug monitoring
• Oversee the activities of Sales Assistants & Technicians
• Get ad hoc and structured feedbacks from customers to inform improvement in service delivery
• Ensure that there is adequate supplies to meet the needs of patients/customers, etc.

Requirements

• Bachelor of Pharmacy Degree.
• One to two years working experience
• Basic understanding of sales principles and customer service practices
• Hardworking
• Good team player.