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The Key Purpose of this role is to operate the process area according to work instructions, the execution of non destructive quality checks and carrying out of routine maintenance. The process artisan has a primary focus on the asset care activities of the team.

Key Roles and Responsibilities:

Operating and Process Control

• Operating the process area according to the work instructions and adhering to usage standards
• Carrying out the required quality checks as described in the quality control and analysis work practice
• Recording waste on the appropriate documentation or information systems, and reviewing waste trends to identify problems or opportunities timeously
• Constantly reviewing process performance against target, and completing all short interval control documentation
• Responding rapidly to upstream or downstream triggers that result in stoppages
• Appropriate problem solving approaches, as detailed in the problem solving work practice must be followed
• Performing housekeeping tasks, applying 5S principles and following safe work practices
• Unsafe work practices must be identified and corrected. Assisting fellow team members in the execution of their tasks.

Maintenance of Plant and Equipment

• Carry out in depth cleaning, lubrication and inspection of machines according to the work instructions, and following the schedules supplied by the maintenance planner
• Carrying out routine maintenance activities according to the maintenance schedule
• Where routine maintenance reveals larger problems, and the process artisan is unable to resolve these, it must be escalated to the team leader
• Taking part in maintenance and cleaning days
• This work must be executed in support of the maintenance support team and in accordance with the schedule issued by the maintenance planner
• Taking part in maintenance post mortems
• This must be done in support of maintenance specialist support
• Monitoring trends when conducting routine maintenance
• Where trends indicate the existence of underlying problems, corrective action must be Quality Control and Analyses taken
• This corrective action may involve the SBU, the maintenance controller or maintenance support
• When operating, the process artisan must carry out the non destructive quality checks and analyses
• The list of checks to be carried out are contained in the work instructions
• Recording the results of quality checks on the relevant documentation or information system
• Where production does not meet quality standards the process artisan must try to identify and resolve problems using the appropriate techniques
• If they are unable to resolve the problem themselves, it must be escalated to the team leader for further direction

Communication

• Actively participating in shift meetings, asking questions to test understanding and contributing suggestions
• Making use of the gap list to record issues, problems and improvement opportunities
• Fully understanding the team goals and participating in team goal review sessions
• Where FFA's have been initiated, the process artisan may be asked to participate
• Making use of relevant communication media (e.g., shift logbook) to stay informed and inform others of issues

Problem Solving

• When problems occur, applying the appropriate techniques the identify and correct the problem
• Where the process artisan is unable to resolve the problem, involve fellow team members or escalate to the team leader if necessary
• Where problems have been resolved, verify that the problems have been eliminated

Continuous Improvement

• Using run/control charts and trend analysis, to identify sources of waste and variation in the process

• Using short stop analysis, Pareto charts and other tools seek to identify opportunities to simplify activities

• Where improvement opportunities have been identified, these must be recorded on the team gap list

• The process artisan should involve other team members in evaluating opportunities and call in specialist resources to assist if required

Minimum Requirements:

• N3 Qualification, Mechanical or Electrical
• Trade Test Mechanical or Electrical
• Work experience as a day artisan

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The Key Purpose of this role is to report the Manufacturing Systems Manager, ensures the integrity of Control and Automation (C&A):

Responsible for the (1) designing, coordinating and implementing the installations of new process control systems within the plant in accordance with standards (2) ensures sustainable integrity and stability of the C&A infrastructure (3) proactively recommends best practices within the control and automation space (4) assesses business continuity risk and associated equipment obsolescence's in the assigned area and (5) testing and executing disaster recovery procedures.

Key Roles and Responsibilities:

Governance and Standards

• Support plant with C&A project implementation and ensure that they adhere to the C&A standards within the project
• To support the plant with control and automation project implementations by ensuring correct control and automation standards are followed and advising on technologies where applicable
• Assist with technology selection by providing the plant with insight into new technologies and making recommendations around these technologies
• Provide the plant with Global Technical Specifications (GTS) and Zone Technical Specifications (ZTS) where they exist or assist the plant in developing new standards in conjunction with the regions
• Provide the plant with advice of technology implementation during design and commissioning of projects
• Lead design and architecture workshops and ensure that a sound design and architecture solution is developed
• Ensure that the correct technologies are selected to deliver the solution
• Co-ordinate with System Integrators to ensure our C&A standards are adhered to during divisional control and automation projects
• Review, update and specify C&A standards
• To be the custodians of all manufacturing standards by reviewing standards, updating these standards and developing new standards.
• Understand current standards and know why and how to implement these
• Coach plant staff on current standards
• Review standards and make recommendations to improve standards
• Create new standards for new technologies and get plant manager approval
• Train systems staff in new standards
• Audit plant against C&A standards and ensuring compliance
• Conduct an unbiased audit on specified systems and process within the manufacturing system’s environment
• Document findings of the audit and assist the plant in creating action plans and to close out gaps
• Assist with implementation of standards and processes where applicable and having follow-up meetings.

Maintenance and Support

• Resolve issues that have been escalated or assigned as quickly as possible
• Log issues that have been escalated and report on these on a weekly basis
• Communicate root cause and resolution details
• Interact with vendor to ensure quick resolution of issues escalated
• Escalating issues to vendors where required by logging the call with them and keeping track of root cause and resolution.
• Provide vendors with feedback on software tested and work with them to resolve any issues.
• Escalate issues that cannot be resolved, to vendors.
• Keep track of vendor escalated issues
• Support the change control process at the plant to ensure that approved changes are made in accordance with approved procedures and vendor recommendations to the control and automation system as specified by the plant manager and site engineers
• Follow-up on the effectiveness and sustainability of changes made
• Ensure plant efficiency by maintaining C&A systems uptime and resolution of C&A breakdowns in as short a time period as possible
• Attending to and resolving C&A breakdowns both during and after office hours either remotely or by coming to site
• Conducting after action reviews to engineer, design and execute sustainable preventative measures
• Support plant with problems experienced in the Control and Automation layer that has been escalated to Tech Supply, ZBS Maintenance or Solutions
• To support plant with operational control and automation issues that have been escalated to  Tech Supply, ZBS Maintenance or Solutions
• Audio visual support for projectors, zoom rooms, auditoriums, training rooms and boardrooms
• Escalation point for all help desk issues
• Ensure that manufacturing server checks are being done including Avmar backup checks – part of workflow verification to ensure backups are done - hardware, cluster health, server operating system, server application, time sync, SQL, anti-virus, SCCM, SCOM, incidents being driven to closure and deviations are being resolved or incidents logged by manufacturing systems resources or Solutions
• Ensure that Inter plc network maintenance – switches for inter plc network not managed by the network team but by region – is being done
• Act as single point of contact for outsourced Solutions services: Cameras, IT generators, IT UPS, IT networks

Continuity and Risk

• To ensure and maintain control and automation systems uptime by continuously assessing and mitigating risks, resolving breakdowns and instituting sustainable prevention measures
• Conducting C&A risk assessments and recommending mitigation as per the site risk assessment process
• Executing mitigation efforts in reduction of the risks identified
• Developing and Testing Disaster Recovery Procedures including ensuring data and configuration back-ups can be successfully restored
• In the event of a disaster or unforeseen event - executing the disaster recovery procedures in accordance with the Business Continuity Plan
• Correctly scope project and CAPEX to reduce or eliminate high risk items including but not limited only to hardware and software obsolescence and operational technology (OT)
• Assist identifying and resolving security vulnerabilities in partnership with Security Operations Centre and Solutions
• Ensure antivirus and anti-malware systems are up-to-date and functioning correctly

Skills

• Improve control and automation knowledge at the plant to ensure faster escalation of issues
• Prepare material for and participate in weekly knowledge sharing sessions
• Develop own and close Skills Acquisition Process (SKAP) training plan
• Supports the pipeline development of apprentices, instrument artisans and Technicians

Project (Investments)

• Provide input to the Business Case by reviewing business cases and making recommendations to the plant
• Provide the plant with advice of technology implementation during design and commissioning of projects
• Provide technical leadership for divisional control and automation projects in a timely manner
• Assist with determining scope of the project through communication session with the business, stakeholders and users and documenting the requirements
• Manage development and testing of solution
• Lead commissioning of the solution at the plant
• Execute small optimization projects, hence adding value in terms of cost saving
• Coordination of Control and Automation aspects of CAPEX projects

Optimise

• Support plant process optimisation in terms of Quality, Cost and Speed improvements
• To support the plant with process optimisation efforts in terms of improving quality, cost and speed of plant processes
• Provide insight and feedback on how processes are controlled to plant management team so that optimisation proposals can be engineered
• Analyse and resolve long-term operational issues experienced in the plant

Minimum Requirements:

• Bachelor’s degree in Electrical, Electronics, Mechatronic Engineering or Computer Science
• In-depth knowledge of Process Control
• Specialisation in Industrial Control & Automation
• At least 3 years in industrial control and automation or completion of Control and Automation technical traineeship
• FMCG or beverages experience in industrial control and automation