Jobs at Montaigne Place

Duties & Responsibilities

• Promote and increase sales through the outlets
• Improve customer loyalty and satisfaction
• Intervene and provide solutions for the dissatisfied customer
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to Head of department.
• Drive periodic promotion program (sales, discounts, special offers and schemes) at outlet level
• Manage stock levels and make key decisions about stock control
• Manage costs and overheads, and all factors affecting the profitable performance of the shop.
• Manage security, and emergency systems staff and customer awareness, according to company policy and relevant laws
• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
• Deposit sales cash and cheques in the bank
• Prepare stock-level reports
• Analyse sales figures and forecast future sales volumes to maximise profits
• Analyse and interprete trends to facilitate planning
• Respond to customer complaints and comments
• Ensure that delivered products conform with order specifications
• Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval
• Coordinate and supervise the activities of staff in the arrangement of new stock.
• Liaise with Inventory management team as concerning stock-out goods and supply as required

Qualifications

• Bachelor’s degree in related discipline
• Must have at least 4years work experience
• Experience in retail store operation is compulsory.

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Job Description

• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Conduct market research to understand industry trends and customer needs.
• Present, promote, and sell company products or services to both new and existing clients.
• Develop and execute sales strategies to meet and exceed sales targets.
• Prepare and deliver product presentations and proposals to potential clients.
• Negotiate and close sales deals while providing transparent and accurate information to clients.
• Collaborate with the sales team to achieve collective sales goals
• Provide timely and responsive customer support to address inquiries and resolve issues.
• Participate in sales and product training programs to stay updated on company offerings.
• Contribute to the development of sales and marketing products.
• Stay current with industry knowledge and trends to provide informed product advice.

Qualifications and Requirements

• ND, HND or BS.c in Business, Marketing, or a related field.
• 2-5 years work experience.
• Strong understanding of sales techniques, strategies, and principles.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to build and maintain strong client relationships.
• Results-driven with a proven track record of exceeding sales targets.
• Time-management and organizational skills to manage a high volume of client interactions.
• High ethical standards and integrity in business dealings.
• A commitment to continuous learning and professional development.

Required Skills:

• Sales Strategy and Planning
• Relationship Building
• Market Research and Analysis
• Presentation and Communication
• Negotiation
• Customer Service.