Jobs at FMR AGENCY

Job Summary

• Our client is seeking a smart, organized, and proactive Operations Officer to support the day-to-day internal operations of the business.
• The ideal candidate should be computer literate, possess excellent communication and organizational skills, be willing to learn, and be able to work effectively in a fast-paced logistics environment.
• Candidates who live close to the company’s office location will have an added advantage.

Key Responsibilities

• Support the daily operational activities of the company.
• Assist with preparing, organizing, and maintaining operational documents and records.
• Enter, update, and manage shipment and customer information accurately using computer systems.
• Communicate professionally with customers, vendors, transporters, clearing agents, and other relevant parties.
• Provide customers with updates regarding shipments, deliveries, and other operational activities.
• Monitor shipment movement and follow up on outstanding operational matters.
• Assist with scheduling pickups, deliveries, and other logistics activities.
• Prepare reports, correspondence, invoices, and other operational documents when required.
• Work closely with management and other team members to resolve operational issues.
• Perform general administrative and operational duties assigned by management.
• Maintain confidentiality and professionalism when handling company and customer information.

Requirements

• OND, HND, B.Sc in a related field.
• Previous experience in operations, logistics, freight forwarding, customer service, or administration is an advantage.
• Good knowledge of computer applications, especially Microsoft Word, Excel, email, and internet-based tools.
• Strong verbal and written communication skills.
• Good organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to multitask and work under minimal supervision.
• Ability to learn new systems, processes, and procedures quickly.
• Good problem-solving and interpersonal skills.
• Professional attitude and ability to work effectively with customers and colleagues.
• Candidates residing close to the office location will have an added advantage.

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About the Role

• We are seeking an experienced and highly organized Business Manager to oversee daily business operations and ensure smooth coordination across all departments.
• The ideal candidate must be a strong leader with excellent operational, people management, reporting, and problem-solving skills.
• This role requires someone who can drive efficiency, maintain discipline, improve workflow, and support business growth across customer service, procurement, production, quality control, and administration.

Key Responsibilities

• Oversee the day-to-day operations and ensure smooth coordination across all departments.
• Supervise Customer Service, Procurement, Production, Quality Control, and administrative staff to ensure efficiency, accountability, and productivity.
• Monitor every customer order from intake to final delivery to ensure proper workflow, quality output, and timely completion.
• Ensure the CRM and operational systems are properly updated, cleaned, and used effectively for visibility, tracking, and business control.
• Identify operational bottlenecks early and implement practical solutions to improve productivity and service delivery.
• Ensure all departments work in alignment so that production, quality, and delivery targets are consistently achieved.
• Support management in driving sales, customer satisfaction, profitability, and overall business growth.
• Prepare and present regular operational and performance reports to management with clear action points.
• Enforce staff discipline, performance standards, teamwork, and a culture of continuous improvement across the business.
• Carry out any other managerial or operational duties assigned by management from time to time.

Requirements

• Bachelor’s Degree or HND in Business Administration, or a related field.
• Proven experience as a Business Manager or similar leadership role.
• Experience managing teams across customer service, production, procurement, quality control, or administration.
• Strong understanding of business operations, workflow management, and performance reporting.
• Excellent leadership, communication, and people management skills.
• Experience in fashion, retail, production, tailoring, garment-making, or a service-based business is a a must.
• Ability to improve processes and create structure within a growing business.

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Job Summary

• The Sales & Digital Marketing Executive will drive Cemmax's commercial growth by generating leads, developing client relationships, converting prospects, managing digital sales channels and maintaining a strong sales pipeline.

Key Responsibilities

• Generate new business: Identify active and upcoming construction projects across Abuja through field visits, industry contacts, contractors, QS firms and structural engineers.
• Client relationship management: Conduct a minimum of 10 client/prospect visits weekly, maintain relationships and identify upcoming concrete supply opportunities.
• Sales & quotations: Understand client requirements, prepare and submit quotations within 24 hours, and follow up within 48 hours.
• Digital marketing & lead generation: Manage Cemmax's LinkedIn, Instagram and WhatsApp Business channels, publish commercial content at least twice weekly, respond to enquiries within 24 hours and convert digital leads into sales opportunities.
• Order coordination: Confirm client pour schedules and coordinate confirmed orders with the Dispatch & Load-Out Coordinator, ensuring adequate notice and prompt communication of changes.
• Pipeline management: Keep all prospects, clients, quotations, orders and payment statuses updated in the sales pipeline within 24 hours of any change.
• Receivables follow-up: Monitor assigned client accounts, follow up on overdue invoices and escalate accounts exceeding 14 days overdue.
• Sales reporting: Submit weekly reports covering client visits, leads, quotations, conversions, digital enquiries, confirmed orders and outstanding client issues.
• Market intelligence: Monitor competitor pricing, activities, client wins and new concrete suppliers, providing monthly competitive intelligence reports.
• Bid support: Assist with PQQs, RFQs, technical capability statements and project reference documentation.

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Summary

• We are seeking a motivated and results-driven Sales Executive to promote and sell our GPS tracking and fleet management solutions to individuals, businesses, and corporate clients.
• The ideal candidate will be responsible for identifying new business opportunities, engaging potential customers, demonstrating product benefits, and driving sales gro
• The successful candidate should have excellent communication skills, strong customer relationship abilities, and the confidence to sell technology solutions.
• Experience in sales, business development, or customer-facing roles is an advantage.

Key Responsibilities

• Identify and generate new sales leads through networking, referrals, cold calling, social media, and other sales channels.
• Promote GPS tracking and fleet management solutions to individuals and businesses.
• Understand customer needs and recommend suitable tracking solutions based on their requirements.
• Conduct product presentations and demonstrations to potential customers.
• Explain key product benefits, including vehicle monitoring, driver accountability, fuel management, security, and fleet efficiency.
• Build and maintain strong relationships with existing and potential customers.
• Follow up with leads and prospects to convert opportunities into sales.
• Prepare sales reports, customer feedback, and pipeline updates.
• Meet and exceed assigned sales targets and revenue goals.
• Collaborate with the operations and customer support teams to ensure smooth customer onboarding.
• Maintain accurate records of customer interactions and sales activities.

Requirements

• B.Sc Degree in Marketing, Sales, or a related field.
• Previous experience in sales or business development.
• Strong communication and negotiation skills.
• Ability to confidently present and explain products to customers.
• Ability to work independently and meet sales targets.
• Strong customer service and relationship-building skills.
• Self-motivated, proactive, and willing to learn.