Latest Jobs at Stanbic IBTC

Administration of network and communications equipment Monitoring and ensuring of the availability and stability of all data and voice services.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or any related field.
• Relevant IT certifications will be considered an added advantage.

Experience Required

• Minimum of 2 years’ post-qualification experience in a similar or related role.
• A total of 3-4 years of relevant work experience is required.

Behavioural Competencies:

• Interacting with People
• Team Working
• Interpreting Data
• Checking Details
• Following Procedures

Technical Competencies:

• Network Management
• Telecommunications (Data and Voice) Network
• IIT Support
• Business Continuity Management

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Stanbic IBTC is positioned to continue to build capacity and create a sustainable talent pipeline within the organization. The organization is running a recruitment exercise for Relationship Managers to manage its existing portfolio of clients, while onboarding new clients/businesses.

The key responsibilities listed below, show the required knowledge for sales and relationship management roles. Please send in your application if you have any knowledge of or interests in managing relationships and if you meet all the criteria required for this role.

Qualifications

• First degree in any field.
• Minimum of 3 - 6 years’ experience
• Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
• Experience within the financial industry with experience in managing small businesses.

Behavioural Competencies

• Generating Ideas
• Developing Strategies
• Interpreting Data
• Convincing People
• Team Working

Technical Competencies

• Customer Understanding
• Product Knowledge
• Application and Submission Verification
• Account opening and maintenance
• Product Related Systems

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To establish and manage constructive relationships with suppliers. To negotiate and agree on contracts with suppliers that align with the needs of the business and manage these contracts through their lifecycle. To ensure valuable input in contracting and renewals in terms of applicable clauses, SLA metrics, penal clauses, escalation matrix and related regulatory clauses. To manage supplier performance to ensure they deliver good value for money. To develop and maintain a supplier policy and standards. To develop and maintain a supporting Supplier and Contract Database. Regularly collaborate with the Group vendor management and procurement team for prompt actions on contract renewals and zero expired contracts.

• Increase in the number of suppliers meeting the targets within the contract.
• Reduction in the number of breaches of contractual targets.
• Collaborate with the IT Service monitoring team (PACC/SRE) to track and resolve service-related issues.
• Timely provision of required audit/assessment documentation for IT third parties.
• Effective coordination with internal teams and suppliers to gather audit required data.
• Clear ownership and awareness of supplier and contractual issues.
• To ensure that availability of services is not compromised by supplier performance

Qualifications

• BSc In Computer Science, Information Technology or related field.
• Relevant Professional certification can be an added advantage.

Experience:

• 4-5 years experience in vendor management
• Experience or additional exposure in financial management will be an added advantage.

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures

Technical Competencies:

• Business Continuity and Disaster Recovery Planning
• Business Process Improvement
• Data Analysis
• Data Integrity
• Documenting