Mental Health Support Worker at Synapse Services

Job Description
The roles and responsibilities of this include but are not limited to:

• Support the nurses on duty and other clinicians while they carry out their duties
• Assists in the provision of safe and empathetic personal care to people who experience mental illness, and who use mental health services, under the guidance of a qualified nurse
• Receive and implement instructions from the nurses in charge of the wards at all times.
• Welcome patients and facilitate a friendly environment to enable them to acclimatize to their new environment
• Ensure the safety of patients and their living environment at all times; ensure patients are never left unattended in the facility or while on external activities
• Physical care of patients: assist when circumstances require, maintaining personal hygiene – bathing, dressing, feeding, making beds, arranging personal effects, etc.
• Interact with and support patients during therapeutic activities and recreation.
• Assist in de-escalating and/or restraining aggressive/violent patients when required.
• Supervise the scheduled regular cleaning of patients’ rooms and shared areas during all shifts.
• Complete all observation charts and handover checklists promptly and conscientiously, with adequate attention to detail.
• Ensure that electrical appliances e.g. bulbs, air conditioners, heaters, etc. are switched off when not in use.
• Promptly report damages, and supervise repairs and maintenance activities in the facility.
• Perform any other duties as assigned by the Nurse or clinicians